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Subaru of Gainesville

Gainesville, FL

4.3
110 Reviews

4025 N Main St

Gainesville, FL

32609

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Showing 110 reviews

September 08, 2026

Highest price in the State of Florida for an oil change and tire rotation! Go to another Subaru dealer and get the same service for over half the price! Subaru of Orange Park is $49.99 for Synthetic oil an More

by iconoclastees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Arsenault, Gus Duvall, Phil Grillo
Sep 08, 2026 -

iconoclastees responded

Also, I called and spoke to the service department prior to my visit and they said they would do a quick seat memory reset when I came in for my service because the seat memory quit working with the last software update. When I got there they acted like I was asking for something ridiculous when I asked for the reset. I live out of town and they said I would need to make an appointment and make a return trip. The service advisor claimed he spoke with “The Shop Manager” and he refused to look at it. No bueno!

Sep 09, 2026 -

Subaru of Gainesville responded

Hello, Thank you for sharing your feedback. We strive to provide our customers with quality service and the peace of mind that comes with certified Subaru service. Our service is backed by factory trained Subaru technicians, genuine Subaru parts and fluids, and a complimentary multi point inspection to help keep your vehicle operating safely and reliably. While promotional pricing can vary between retailers and may change over time, our review of current pricing did not reflect the significant difference mentioned in your review. We appreciate you bringing your concerns to our attention and are always evaluating our offers to ensure we are providing competitive value for our customers. If you would like to discuss this further, please feel free to reach out to me using the contact information below. We truly appreciate your business and hope to have the opportunity to serve you again in the future. Cliff White - Service & Parts Director - 352-565-4694

Sep 09, 2026 -

iconoclastees responded

You are the Highest priced Subaru service department in the State of Florida! The exception to that would be the other dealerships owned by your parent company which also have predatory pricing! If I could attach images to this I would to prove you wrong. You and your rubber stamp response “our review of current pricing did not reflect the significant difference mentioned”. How much time did you spend on your review? You may not be concerned but hopefully , any potential customers will be inspired to spend 30 seconds and research options to avoid getting ripped off!

Sep 10, 2026 -

Subaru of Gainesville responded

Hello, Thank you for your additional comments. We understand that you remain dissatisfied with the pricing of your recent service visit. If you would like to discuss your concerns further, please feel free to contact me directly using the information below. Cliff White - Service & Parts Director - 352-565-4694

June 08, 2026

I purchased a 2026 Subaru Ascent at this dealership last week. The sales person that assisted me was Allan Rivas. He was awesome! He was very friendly and knowledgeable. I was not pressured to purchase More

by debbievaughn58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Rivas, Jr
Jun 09, 2026 -

Subaru of Gainesville responded

Congratulations on your new 2026 Subaru Ascent! We're delighted to hear Allan provided a pressure-free, knowledgeable, and friendly experience. Thank you for your recommendation and for choosing Subaru of Gainesville. We'll be here if you need assistance with anything else in the future. Safe travels ahead!

February 23, 2026

I purchased my Subaru here a couple of years ago and have used them for all of my vehicle’s service needs since then. Last year, I also bought a brand-new set of tires from the dealership. I've been very ha More

by Ltenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia
Feb 24, 2026 -

Subaru of Gainesville responded

Thank you so much for sharing your experience with us here at Subaru of Gainesville. We are happy to hear that you have continued to trust us with your Subaru and that our team has taken good care of you. We are especially glad that Sophia was able to turn a stressful moment into a positive visit. We truly appreciate your kind words and look forward to helping you again whenever you need us. Safe travels!

September 20, 2025

I traded in my 2022 Subaru outback Limited, edition XT and purchased the 2025 model as I found out they were changing the body styles in 2026 thanks to Anthony Landers. I love this body style and decided More

by linda_dayna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Rivas, Jr, Anthony Landers
Sep 22, 2025 -

Subaru of Gainesville responded

Congratulations on your new 2025 Subaru Outback, Linda! Thank you so much for coming back to work with Anthony, Allan, and our team for your purchase. We truly appreciate your business, and we look forward to welcoming you back for any future needs here at Subaru of Gainesville!

August 22, 2025

Subaru of Gainesville Fl is a nice place to go shopping a vehicle. The dealer's team make you feel comfortable and at home. One in particularly is Allan Rivas. He is very pleasant, very attentive and eager t More

by sara.26ripley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Rivas, Jr, Anthony Landers
Aug 25, 2025 -

Subaru of Gainesville responded

Sara, thank you for sharing your wonderful feedback! We’re thrilled to hear that Allan and our team made you feel comfortable and well taken care of. Congratulations on your new Subaru Outback! We look forward to assisting you again with any future automotive needs here at Subaru of Gainesville. Enjoy every mile ahead!

October 18, 2024

No-commission sales force is a great approach. Everyone was relaxed and helpful. Dwane Weeks had a sense of humor throughout, and was great to work with through the shopping, test drive, and buyin More

by Linda Arbuckle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dwane Weeks
October 07, 2024

Service appt. was prompt, on time, thorough. Rosa was polite, helpful, explained and answered clearly our questions. A desk / table was available for us to work More

by kphchance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa
August 13, 2024

Car was in for oil change and my first update of the GPS. Everything went well and I was very pleased with the assistance I received. More

by wlsmas21
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cliff ?, Emily Arsenault
Aug 15, 2024 -

Subaru of Gainesville responded

Subaru of Gainesville strives every day to achieve 100% customer satisfaction. Thanks wlsma21 for showing us we're doing it right.

July 12, 2024

I recently purchased a Subaru and Allan is helpful and friendly. I couldn't be happier with my decision. Subaru has proven to be an incredibly safe and reliable car, providing peace of mind for me and my More

by Cathy H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Rivas, Jr
Jul 15, 2024 -

Subaru of Gainesville responded

Thanks Cathy for reviewing your Subaru of Gainesville buying experience with 5 stars. Allan is a great asset to our sales team.

July 04, 2024

Gainesville Subaru is truly the best! They are courteous, professional, and kind. I’ve never had such a pleasant experience buying a car. Shoutout to Diego! He’s a rockstar! More

by LeAnn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
Jul 05, 2024 -

Subaru of Gainesville responded

Subaru of Gainesville appreciates your 5 star shoutout for Diego and your recent positive car buying experience. We make it real fair, real fast and real friendly.

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