Subaru of Gainesville
Gainesville, FL
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The manager and our Salesman, Allan Rivas, Jr, went above and beyond to make our experience a great one!! There were some concerns after our first salesman sold us a car and it broke down less than 2 months and beyond to make our experience a great one!! There were some concerns after our first salesman sold us a car and it broke down less than 2 months after buying it.. Allan and the managers really made everything right and turned our feelings around Thank you Allan , Freddie, Chad, Ronnie for making us want to come back to Subaru!! You guys are amazing!! More
I have always had good experiences with this dealership (specifically the service department) but the last two visits lead to some unexpected outcomes. Their customer service is great, and appreciated, but (specifically the service department) but the last two visits lead to some unexpected outcomes. Their customer service is great, and appreciated, but some inconsistencies between employees on the recommended services, etc. More
Smooth transaction, good price, great Salesman and Sales Manager, no pressure. Salesman kept in constant touch while awaiting delivery. My Forester was delivered exactly as ordered, several weeks sooner tha Manager, no pressure. Salesman kept in constant touch while awaiting delivery. My Forester was delivered exactly as ordered, several weeks sooner than expected. More
We looking for SUV for daughter Karen. She had been talking to Allen Rivas,Jr. He was amazing and he worked very hard to get her a 2019 Subaru Outback. She is so excited to have her own SU She had been talking to Allen Rivas,Jr. He was amazing and he worked very hard to get her a 2019 Subaru Outback. She is so excited to have her own SUV. Everyone at the dealership was awesome. We can't Thank them enough for all their help. Special thanks to Allen Rivas Jr. What a great salesman he is. Thank you from Barbara Warring and Karen Anderson More
knowledgeable sales people, attention to detail. New care was nicely prepped on delivery. Pleased how they worked with me to structure the financing and trade in a way that suited my preferences. care was nicely prepped on delivery. Pleased how they worked with me to structure the financing and trade in a way that suited my preferences. More
Very friendly and understanding I really believed I was heard and understood and believe I will be going there in the future. But forcing me to write more on this survey is not neces I really believed I was heard and understood and believe I will be going there in the future. But forcing me to write more on this survey is not necessary More
Great Service, Professinal Staff Service at this dealership was excellent and thorough. The staff is professional and easy to work with. . I scheduled my appointment on the dealer's Service at this dealership was excellent and thorough. The staff is professional and easy to work with. . I scheduled my appointment on the dealer's website, which was very easy to do. More
Great Customer Service! Bob Hendrickson is the BEST! He was quick to respond to our email inquiry and we put our vehicle lease together over the phone in one afternoon. No ha Bob Hendrickson is the BEST! He was quick to respond to our email inquiry and we put our vehicle lease together over the phone in one afternoon. No haggling, we just told him what we wanted and our price range and Bob made it happen. We drove to Gainesville the next week and everything went smoothly! More

