
Subaru of Georgetown
Georgetown, TX
Filter Reviews by Keyword
By Type
Showing 367 reviews
Under new ownership, bought my Subaru at GT Subaru and service was just average of not below. Mechanic wise was great but actual service advisor not so much. Now “new and improved” service has indeed impr service was just average of not below. Mechanic wise was great but actual service advisor not so much. Now “new and improved” service has indeed improved. I see a couple of advisors still there that jerked me around previously but worked with George this time. Setup an appointment at 8 and was told would be 2 hours. After nearly 3 hours he honestly told me that they took another car in front of mine for various reasons. That’s fine but when you expectations with the customers, that’s what they need to know. I did state I would not be waiting in the lobby but ended up coming back to wait anyway. I did check in and say I was back after a short time of being gone. Regardless, George was honest about it and did a great job. I will continue to bring my vehicle back to George at GT Subaru for service More
Subaru of G-town just gets better and better. Quick attendants get you out of the vehicle, talking to a service rep. in a matter of just a minute or two. Reps are always knowledgeable and friend Quick attendants get you out of the vehicle, talking to a service rep. in a matter of just a minute or two. Reps are always knowledgeable and friendly. THEN, it's like waiting for your car to be serviced in a Starbucks! There's a full-size bare with seating on three sides for doing your digital thing in addition to their regular very accomodating lounge area. BTW it's all complimentary Including the snacks and breakfast bars! WOW, top-level service and deluxe amenities. More
Stacy Solberg and Mark Munger provided truly exceptional service from the moment we walked into the showroom until we left with our car. Every aspect of the encounter was focused on meeting our needs. Cari service from the moment we walked into the showroom until we left with our car. Every aspect of the encounter was focused on meeting our needs. Caring is their watchword. Even the finance officer, Mike, was terrific and the GM Ty took time to determine if we got the best possible deal. All of their actions reflect great credit on them and Subaru of Georgetown! More
I have only had one bad experience with this dealership and I learned later that the person that worked on my car had been fired. Subaru of Georgetown has been attentive and respectful every time I've co and I learned later that the person that worked on my car had been fired. Subaru of Georgetown has been attentive and respectful every time I've come in for anything...even when it was small and a bit ridiculous (I decided later). More
Great experience, was completed in a timely manner, less than expected. Waiting area was Good, snack bar was appreciated. Will be returning. Service advisor was excellent than expected. Waiting area was Good, snack bar was appreciated. Will be returning. Service advisor was excellent More