Subaru of Georgetown

The staff was super friendly and knowledgeable. Damon and his team knew our needs and available inventory to find the perfect fit for us. Mike was friendly and thorough. Irfan took time to ensure Damon and his team knew our needs and available inventory to find the perfect fit for us. Mike was friendly and thorough. Irfan took time to ensure everything was exactly as we needed. Overall, a great experience! More

OK, I'll start with the slight negative, finding a spot just to park my car so I could even park it so I could go into the dealership, took some doing, but later found out that they are aware of that issue just to park my car so I could even park it so I could go into the dealership, took some doing, but later found out that they are aware of that issue and they have plans to build a parking garage and even redesign their dealership to give them more space. Once I was able to take care of parking, I went to the front desk and the two women there were very kind and got me a salesperson, Leo.I just wanted to test drive a certain vehicle. Wasn't long before Leo brought up the car I've already done research on. Leo was great, very down to earth and helpful. My back issues have taken a turn for the worse and my back was hurting before, during the time I drove up there in my Fit, and at the time of doing the test drive. I kid you NOT, by the end of my test drive, the pain in my back was gone. The Crosstrek Wilderness had such GREAT seat ergonomics with adjustable lumbar support. Leo then asked would you like to see the deal they can offer, and I said sure, as long as they can keep me for coming up with a reason to just drive back home with my beloved Honda Fit I had for over 11 years. For me, it wasn't a fast process, part of that is Leo and I had so many things in common, we'd often get off the subject of the deal itself. Even the dealing was fun. Because I've been SO busy way before getting there, I had no time to muck out my car just in case I bought one. Then I had more in it than usual because after retiring from my job recently, I didn't have the time to clear that all out that I had to clear out from my job I had. It turned out, I just couldn't pass up the year-end offers they made me, so I bought the vehicle. Poor Leo, he worked so hard taking all that crap from my fit and loading it into the Crosstrek. He never complained even though it was late then and the dealership was closed. That Georgetown dealership takes pride in their business and I could see they want people who treat the customer right. Sure, they're a business that has to make a profit, but they do it the old fashioned way, they earn it so they can keep it with the reputation of remembering who their customers are, their bread and butter so take care of them. More

Great service and my advisor Micheal was amazing and service didn’t long for an oil change for a 12,000m maintenance service didn’t long for an oil change for a 12,000m maintenance More

Thank you, Adam and Christian for advice and most excellent customer service and repairs. I appreciate your attention to detail and kindness. Trust earned. Marianne excellent customer service and repairs. I appreciate your attention to detail and kindness. Trust earned. Marianne More

Subaru Georgetown refused to honor their deal of $500 for my car. They lost the paper work, I keep leaving voicemails and they refuse to take my calls. Worst service ever. my car. They lost the paper work, I keep leaving voicemails and they refuse to take my calls. Worst service ever. More

We purchased this 2020 crosstrek in 2022 from Georgetown Subaru. A few weeks ago the paint on the roof began chipping, then suddenly delaminated and completely rusted. I went in to see if they could do anyt Subaru. A few weeks ago the paint on the roof began chipping, then suddenly delaminated and completely rusted. I went in to see if they could do anything for us, and I’ve never been so mistreated. The salesman looked at me like I was an annoyance when I walked in, proceeded with an insulting line of questioning trying to pin the fault on me and interrupting me at every turn, then finally told me they “don’t handle body complaints here, call corporate.” Knowing I wouldn’t get any help from this person, I left and am pursuing other avenues. They didn’t even come out to look at the car, just looked out the window across the parking lot. No “sorry this happened,” or “I wish there was something we could do to help.” He basically told me to get lost. STAY AWAY FROM THIS DEALER. More

Excellent customer service provided by Bobby. He took the time to explain the work that was completed on my vehicle. Love the walk through video! Although I live an hour away and there is Subaru He took the time to explain the work that was completed on my vehicle. Love the walk through video! Although I live an hour away and there is Subaru dealership in town, the great service at Subaru Georgetown is why I come here. More

Excellent service. In and out quickly. Love the videos of the walk thru. Thanks to Mike Vowels and the service team for a great experience! In and out quickly. Love the videos of the walk thru. Thanks to Mike Vowels and the service team for a great experience! More

George Pelonis & the whole service crew are the best! ! They did a thorough job, test drove my vehicle before & after service to assure total road safety, applied all warranty & discounts that applied, we ! They did a thorough job, test drove my vehicle before & after service to assure total road safety, applied all warranty & discounts that applied, were quick & informative. I enjoyed the complimentary specialty coffees/teas made by their personal barista. They make you feel comfortable & valued at this dealership, which surpasses a great deal of their competitors or other Subaru dealerships. I look forward to continuing my service needs at this dealership primarily. God bless you all! More

This is the first time I went to your dealer and I love the way your service , take care customer very good even I contacted online sine 07/15/2025 Santiago Velandia is number one always contacted me and l the way your service , take care customer very good even I contacted online sine 07/15/2025 Santiago Velandia is number one always contacted me and let me know about the good deal offer for customer and what kind of car I looking for until 11/2025 I went to your dealer with my sisters without appointment , your team Alberto Campos and Santiago Velandia take good care of us , let us know all about the options of the cars and what car we need so me and my sisters decided to buy 2 Subaru Outback at your dealer and don’t want to waste time to shop around. We like your dealer and talk to my friends and family to tell them come to yours. Great customer service and I believe everyone comes to your dealer are very happy the same way like my family 👍👍👍👍👍Great job More