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Subaru of Georgetown
Georgetown, TX
367 Reviews
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Showing 367 reviews
March 22, 2017
Bought 2017 Outback at Austin Subaru I recently purchased a new 2017 Subaru Outback from Austin Subaru. I seriously had intended to give my business to Subaru of Georgetown, but after 4 v I recently purchased a new 2017 Subaru Outback from Austin Subaru. I seriously had intended to give my business to Subaru of Georgetown, but after 4 visits, I had only talked to a new car sales person 1 time, and he told me we would have to "do some paperwork" for me to test drive a vehicle, to which I replied, "OK, let's do it," then he sighed and changed the subject - I did not take a test drive. On 2 occasions, even though we walked around the lot looking at vehicles and even went inside, sat in a vehicle and expressed definite interest - not one sales person approached us. On the final occasion, a pre-owned sales person approached us upon arrival as we exited our vehicle, but when he found out we were looking for new vehicles, went to get someone in that department to help us - no one came out. I might mention that I complained on the website after the first 2 visits and received a response from several managers explaining how they prefer to "not pressure" potential buyers but evidently went too far in that direction. So, your loss, Subaru of Georgetown - you just lost several sales, as we're telling everyone we know about our lousy experiences at Subaru of Georgetown and encouraging them to go to Austin Subaru for great service and sales people who actually want to sell cars. More
by cak512
Employees Worked With
no one
March 20, 2017
Joseph Martinez in their service department is one of the best professionals you can hope to find. How often do you deal with service on your automobile and come away with a peaceful feeling? is one of the best professionals you can hope to find. How often do you deal with service on your automobile and come away with a peaceful feeling? This is the only place I will take my Subaru Forester. I have to drive from Austin to Georgetown. It is completely worth it. Dick Allison More
by dickallison
Employees Worked With
Joseph Martinez
February 03, 2017
Best Car Buying Experience Ever Inelda Bastillo and Steven Garza were top-notch. We drove up from Austin and would do so again. This was our best car buying experience ever (we are Inelda Bastillo and Steven Garza were top-notch. We drove up from Austin and would do so again. This was our best car buying experience ever (we are in our late-40s). There were no hidden fees and no hard-sells. More
by Rhonda1988
Employees Worked With
Steven Garza and Ineld Bastillo
February 01, 2017
Ron Amper is the Best I just bought my second car from Subaru of Georgetown and can't recommend Ron Amper enough. A few months ago my dad bought his Subaru from Ron and whe I just bought my second car from Subaru of Georgetown and can't recommend Ron Amper enough. A few months ago my dad bought his Subaru from Ron and when my insurance totaled my 2010 Outback after an accident I called Ron immediately. From the beginning Ron made the process of replacing my 2010 Outback as painless as possible. I wasn't expecting to replace my car so I hadn't done my research. He had an answer to all my questions. He didn't pressure me to make a decision. And when my husband and I finally decided on what we wanted he moved quickly to find us our Outback. Most importantly he didn't treat me like I was money in hand. He treated me like a friend who needed help. I couldn't ask for better service. More
by outback_driver_08
Employees Worked With
Ron Amper
January 28, 2017
Great experience at Subaru of Georgetown I was in the market for a new Forester, and the best service I received by far was from Ron Amper and Subaru of Georgetown. He sent me quick responses I was in the market for a new Forester, and the best service I received by far was from Ron Amper and Subaru of Georgetown. He sent me quick responses, and was dilligent in finding me the car with all the options I wanted. His demo of the car was professional and covered a lot of things I didn't even think to ask! I would highly recommend buying from Ron if you are looking at Subarus! More
by FozzieShopper
Employees Worked With
Ron Amper
January 24, 2017
First time at Subaru of Georgetown Moved from out of state and needed to do my maintenance. I currently live in Cedar Park, so this one seemed to be the closest. Scheduled my appointmen Moved from out of state and needed to do my maintenance. I currently live in Cedar Park, so this one seemed to be the closest. Scheduled my appointment online with Joseph and when I got there, he saw me drive up and immediately greeted me. Did his inspection around the vehicle, went inside and signed maintenance papers, and then sat in the waiting area for about an hour. I was working so the hour went by extremely quick, and to be honest, I thought it would have been a couple hours. Glad it was quick and easy. Joseph also ended up printing out my maintenance package for me, so I could go over what exactly I paid for. Thanks Joseph! More
by magic15
Employees Worked With
Joseph Martinez
January 23, 2017
unbelievably bad dealership We drove an hour and a half to look for a 2017 Subaru and ended up having the worst experience we have ever had at a dealership. After arriving we as We drove an hour and a half to look for a 2017 Subaru and ended up having the worst experience we have ever had at a dealership. After arriving we asked for a new car salesman and was introduced to Mike. He opened the door to one car so we could look inside and then walked away. We stood around for 20 minutes thinking he would surely come back. He didn't. He was busy working with another customer and never came back to tell us he was tied up. Finally, we stopped another salesman who was walking through the dealership and asked him to help us. His name was Quinten. He appeared very irritated with salesman Mike and was rude and unhelpful. We left and will never come back. More
by neverbuy
Employees Worked With
Mike, Quinten
December 31, 2016
Subaru of Georgetown After looking at 4 other car brands we decided to look at Subaru Foresters at the Georgetown dealer. I did lots of internet research beforehand so I After looking at 4 other car brands we decided to look at Subaru Foresters at the Georgetown dealer. I did lots of internet research beforehand so I knew what I wanted in a car. The Subura salesman (Ron Ampre) was super in sending me emails with answers to my questions. When we went in to test drive a vehicle he was very knowledgeable, very friendly, and extremely patient. After driving the new Forester we were very pleased with it, and told him it was time to talk "business". He gave me a price within a few minutes, and the wife and I talked about it, and decided to accept it. This was by far the easiest and most pleasant car buying experience I have ever had. Thanks Ron Ampre More
by llooger33
Employees Worked With
The Subaru Finance guy (Steve) was super friendly and informative and not ""pushie" at all.
November 06, 2016
THE place to go for good service and a good price The atmosphere at the dealership is very pleasant and welcoming. My salesperson, Don Upton, was kind and patient with all of my questions and careful The atmosphere at the dealership is very pleasant and welcoming. My salesperson, Don Upton, was kind and patient with all of my questions and carefully explained all of the details of the car and the buying process. We easily reached an agreeable deal. More
by Bonespirt
Employees Worked With
Don Upton
October 13, 2016
Best Subaru dealer in Texas There is no better place to buy a Subaru. I leased a 2016 Subaru WRX and Don Upton (Salesman) was stellar. I live and work in South Austin but he even There is no better place to buy a Subaru. I leased a 2016 Subaru WRX and Don Upton (Salesman) was stellar. I live and work in South Austin but he even picked me to test drive the car and took me to the dealership to sign the paperwork. My personal credit is subpar but after providing the right income documents the finance team called Chase Bank and I was quickly approved. No one else would do this for me especially NOT Austin Subaru. Later when requiring maintenance the service team was understanding and had my repairs covered under warranty when other Dealerships (Austin Subaru) would not . Abel (Service manager) was easily reachable and explain the whole process . Great guy leading a great team! I can't speak any more highly of the sales, finance, and service department at Georgetown Subaru. They are quick, respectful, and really care. More
by rbdevelop
Employees Worked With
Don Upton, Abel Aguirre
