Subaru of Gwinnett - Service Center

Emergency Tire Replacement AS always Kyle and the Service Department came through for me in a pinch. I had previously bought my last set of tires at a different tire shop and wh AS always Kyle and the Service Department came through for me in a pinch. I had previously bought my last set of tires at a different tire shop and when they would not stand by their Road Hazzard Replacement of my tires, Kyle came to my rescue along with the other service team members to get me into the shop right at 6pm as they were closing and replaced all 4 of my tires on my 2014 Forrester. They even ordered my husbands new tires for his Outback and fixed him up as well that week. I can't say enough about the quality of service I get here especiall for my favorite service person Kyle!!! More

Helped us in a pinch & at no cost Wow. We were so impressed with this dealership's service department! Out of towners with car issues- we were squeezed in day of, fixed and reunited wi Wow. We were so impressed with this dealership's service department! Out of towners with car issues- we were squeezed in day of, fixed and reunited with our Subaru in less than 4 hours and at no cost. We're considering purchasing from this dealership in the future even though its not local because they were so great we'd love to give them the business. More

Awesome Service Department All of my concerns were addressed. My car was returned to me cleaner than when I brought it in. My car did not have a problem and I did not have a bil All of my concerns were addressed. My car was returned to me cleaner than when I brought it in. My car did not have a problem and I did not have a bill. More

Great people to work with The service personnel are very professional, helpful and friendly. However, they do not seem to be able to fix any problems involving the computer sy The service personnel are very professional, helpful and friendly. However, they do not seem to be able to fix any problems involving the computer system on the car, e.g., voice recognition, alarms, gps, etc. They try, but nothing gets fixed. More

Great service! My 2016 Crosstrek has now had four 6,000 mile routine service visits, and each one was great! Kyle is my service advisor, and he provides good inform My 2016 Crosstrek has now had four 6,000 mile routine service visits, and each one was great! Kyle is my service advisor, and he provides good information about what's going to be done and why. Of course, he has his assistant "Steriling" with him to help out on occasion! Kyle always answers all questions and helps his customers become more familiar with all the car's bells and whistles. I've also had a few "unexpected service visits associated with nail pick-ups. They worked in these visits quickly and I was on my way. The service employees are a good team, and the employees in the other areas of the dealership are cordial and helpful. The big plus is the pet-friendly environment of the place. More

Plummer I was extremely impressed with the service I received at Subaru of Gwinnett! The staff was so friendly and the service was excellent! Not only did the I was extremely impressed with the service I received at Subaru of Gwinnett! The staff was so friendly and the service was excellent! Not only did they quickly take care of my car, they provided a loaner car so that I could take care of the things I needed to do that day. My car was fixed and ready in 2 to 2 1/2 hours. I am proud to be a Subaru owner and will return in the future for service when needed. Thank you More

Great place to be. This is my go to place for my car’s service needs. Everyone is friendly from the moment you enter and till you leave. They listen and provide excell This is my go to place for my car’s service needs. Everyone is friendly from the moment you enter and till you leave. They listen and provide excellent service. This makes me come back. More

Air bag recall I took my 2007 Impreza in for the passenger air bag recall. In and out in under 2 hours. Everyone was very friendly. Service was great. I took my 2007 Impreza in for the passenger air bag recall. In and out in under 2 hours. Everyone was very friendly. Service was great. More

Installation of hitch Installation performed quickly. Great service that included car loan plus my car being delivered 20+ miles to my home upon job completion. They even f Installation performed quickly. Great service that included car loan plus my car being delivered 20+ miles to my home upon job completion. They even filled my tank for me. Fabulous service. More

Great Service Team The service team awesome! It doesn’t matter if you have an appointment or not, they will accept you and be excited that you came. The service team awesome! It doesn’t matter if you have an appointment or not, they will accept you and be excited that you came. More