Subaru of Keene
Keene, NH
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I bought my Subaru at this dealership back in 2006, and moved from the area a few months later. While back in town of Spring 2011, my car wouldn't start and it was in the plaza across from the dealership. moved from the area a few months later. While back in town of Spring 2011, my car wouldn't start and it was in the plaza across from the dealership. I stopped in and since service had just closed, Ken offered to come and check it out - in the end, the shifter just needed some jiggling, so I'm glad I went to Subaru rather than call a mechanic. I really appreciate that Ken & the rest of the staff were friendly, polite, and willing to help out! More
Subaru of Keene is a wonderful dealership! As a young, single woman, used-car shopping was turning out to be a horrific experience until I came to them. Everyone was so welcoming and friendly, and I never single woman, used-car shopping was turning out to be a horrific experience until I came to them. Everyone was so welcoming and friendly, and I never felt pressured by the sales staff. Michael, Bryan, and Anthony were great! I ended up buying a car that was well within my price range, and after taking it on a 1,400 mile trip, I can attest to the quality of their cars as well as their service. Thank you very much!! More
I am fairly new to the New England area and wasn’t familiar with Subaru of Keene until my bank manager recommended them. She knew I was in the market for a new Outback. She said it was worth the extra familiar with Subaru of Keene until my bank manager recommended them. She knew I was in the market for a new Outback. She said it was worth the extra drive to check them out. Prior to talking to my bank manager, I had only checked two dealers closer to me, but was discouraged by the limit inventory and the fact they had no manual transmission cars in the model and style level I wanted. (2.5i Premium with the all weather package). When I looked at Keene’s website, I found exactly what I wanted so I called. I spoke to Curt and he was professional and courteous and willing to work with me. I warned him that I had at one time sold cars and that we would be speaking the same language. I made the hour and a half drive, traded in my 2003 Subaru and came home with exactly what I wanted at the price I wanted to pay. If they aren’t close to you, don’t let that stop you – they were worth the trip. More
Buying a car can be an exhaustive, stressful experience. Car dealer salespeople do not have the best reputation. I felt the sales staff was respectful and listened to my needs re; a new vehicle. The overall Car dealer salespeople do not have the best reputation. I felt the sales staff was respectful and listened to my needs re; a new vehicle. The overall experience was a good one and I would purchase my next vehicle from Subaru of Keene. More
Great purchase experience. Actually wound up buying a model that we did not consider (legacy) after reviewing all the models on the lot with our salesman. Once we did decide to buy - transaction was qui model that we did not consider (legacy) after reviewing all the models on the lot with our salesman. Once we did decide to buy - transaction was quick and negotiations were fair. We have dealt with 2 other area dealers on previous cars - I would highly recommend this dealer as the best in the area More
We found our experience with Subaru of Keene to be very relaxing and friendly. This dealership has a very knowledgable team. After owning Toyotas for 20 years, we were very hesitant to buy a Subaru. Mich relaxing and friendly. This dealership has a very knowledgable team. After owning Toyotas for 20 years, we were very hesitant to buy a Subaru. Michael was our salesman and he was very polite, pleasant, and very knowledgable of the products. We didn't feel pressured or rushed into buying a car. After several test drives, we decided to buy a new Legacy Subaru. The trade in value for our old Toyota was very reasonable and fair. We financed our vehicle through them and it was very quick and easy. We are very happy with our purchase and would recommend this dealership. More
Bryan was the perfect salesman for us. He was helpful,knowledgeable, and never pushy or devious. He was patient in explaining the different Subaru models, and he gave us all the time we needed. T helpful,knowledgeable, and never pushy or devious. He was patient in explaining the different Subaru models, and he gave us all the time we needed. This was our first Subaru purchase, and we were looking for a used Forester or Outback with low mileage and manual shift, so we had very particular goals, which he respected. We greatly appreciated his considerate and friendly manner. More
Everything went very smooth. From finding out everything I needed to know about the car to the financing to the way they cleaned the car for me when I bought it was perfect. Made buying a car which can be I needed to know about the car to the financing to the way they cleaned the car for me when I bought it was perfect. Made buying a car which can be a process to being easy. It was easy to talk to Bryan and the sales manager was really nice by meeting me early on in the process and offering food or drink. Went to a lot of dealerships looking for a car and they were by far the nicest and most accomadating. More
I highly recommend Subaru of Keene and Bryan Sicard. When I walked into the dealership I was approached quickly and with in a few minutes Bryan was answering all my questions and taking the time to help When I walked into the dealership I was approached quickly and with in a few minutes Bryan was answering all my questions and taking the time to help me qualify which vehicle was best for me. Before I knew it I was test driving a vehicle and discussing financing. Everyone I encountered was extremely friendly and helpful. Bryan is very knowledge about the models and features available. From my initial "Just Looking" through the purchase he was professional and never pressured me into a purchase. He found me the best financing and a great low monthly payment. Since the purchase he has followed up and I know if any problems were to arise he would go out of his way to resolve them. I am extremely happy with my purchase of an Outback and highly recommend Subaru of Keene and Bryan Sicard. FIVE STAR Service all around! More
The worse experience I have had in years. We left with a Purchase and Sales on a used car for my son only to find when we came back to close, the deal had changed! It was an error I agree. If they knew anyt Purchase and Sales on a used car for my son only to find when we came back to close, the deal had changed! It was an error I agree. If they knew anything about customer service they would have called to explain that they made and error and we could have resolved the situation in a professional manner. Unfortunately they wait until the closing to inform us of the error and that we would have to pay an additional 600 dollars in Sales Tax. The finance manager treated me as though I was some "dumb blonde" who didn't know how to sign a darn title. The salesman had been there a very short amount of time and had very little knowledge. My suggestion? Run don't walk away from this dealer! More