Subaru of Keene

It was a total pleasure working with Kathy Brow. She was warm and friendly and we found out she was quite knowledgeable about Subaru's. She was patient and attended to our needs and we came away very please warm and friendly and we found out she was quite knowledgeable about Subaru's. She was patient and attended to our needs and we came away very pleased with our transaction. Subaru of Keene is fortunate to have her as a salesperson. More

My experience with Subaru of Keene was extremely positive. My car-buying process took about six weeks. (I did a ton of research and took my time.) Kathy Brow (sales consultant) was attentive, very e positive. My car-buying process took about six weeks. (I did a ton of research and took my time.) Kathy Brow (sales consultant) was attentive, very easy to talk to, very straightforward and helpful, and a joy to work with. Kelly (sales manager) was also totally easy to talk to, extremely helpful, and wonderful at letting me know at every step where my Impreza was and when it would arrive. It's not easy to deal with customers who are impatient to get their cars, but these guys did a great job keeping me informed and up to date. Also, when I talked price (nobody's favorite subject), they were very fair, honest, and easy to work with. I feel I got a great price, especially since I wasn't planning to buy new and nearly fainted from sticker shock. (It had been a while since I bought a new car.) But I have no regrets whatsoever. After picking my baby up this morning, I've put on nearly 100 miles, and I'm in love. I'm very, very happy, and my experience was very positive, especially in the honest, straightforward manner in which I was treated from start to finish. Truly, Kathy and Kelly didn't seem like salespeople in the least. That is still amazing to me, considering the very bad rap car salespeople get. I can't say enough about their friendliness, attentiveness, honesty, and fairness. My best car-buying experience ever. P.S. Last year, when I did some test-driving, Ryan, who used to work there, was also very friendly and helpful--no pressure at all, just very easy to work with. Subaru of Keene rocks. More

Very knowledgable and helpful; both Curt and Dan. Easy to work with and understanding of customer needs and goals. Went in for service and left with a new vehicle. Only reason price is marked "good" instead work with and understanding of customer needs and goals. Went in for service and left with a new vehicle. Only reason price is marked "good" instead of "great" is that, as a buyer, one almost always wants the price to be a little better. Love Subarus! More

Anthony from Subaru of Keene was a down to earth salesman who wasn't there just to make a commission. He was truthful and honestly cared about what he sold and his customers. I had specific wants to my fir who wasn't there just to make a commission. He was truthful and honestly cared about what he sold and his customers. I had specific wants to my first brand new car and even though he did not have this one in stock he quickly found one for me. There was never any pressure, I didn't feel hounded. The purchase process was actually enjoyable where as I normally cringe just thinking of buying a new car. I will definitely recommend this dealership and this salesperson to anyone looking for a new car! Thanks Anthony, I love my new car! More

Kathy is a sales professional in every aspect of the term: knowledgeable, courteous, a great sense of humour and is proud to represent both Subaru and Subaru of Keene. She listened to my needs as far a term: knowledgeable, courteous, a great sense of humour and is proud to represent both Subaru and Subaru of Keene. She listened to my needs as far as a new vehicle was concerned and led me through the model lines and options to the right vehicle. Kathy is supported by a very enthusiastic sales team and yet I did not feel pressured at any time. A very pleasureable experience overall! More

Ken was credible and responsive to my needs. His boss Mark (?) Internet Manager a little less so. We had an intense bargaining session, as I felt price had been slightly misrepresented over the phone. A Mark (?) Internet Manager a little less so. We had an intense bargaining session, as I felt price had been slightly misrepresented over the phone. As I knew exactly what I wanted price was the only issue, and Ken really tried for me. He was never pushy nor did he tie me up for longer than necessary to complete the transaction. My only grievance was with Mark, who led me to believe my 2003 Passat had greater trade in value than materialized, and then when I showed up demeaned the condition of t he car. Ultimately I did not do a trade-in. More

Kathy was awesome! She was pleasant to deal with and did Kathy was awesome! She was pleasant to deal with and did not pressure us in any way. Kathy is very knowledgeable about the product line and answered Kathy was awesome! She was pleasant to deal with and did not pressure us in any way. Kathy is very knowledgeable about the product line and answered our many questions. We had many wants (color, options, etc.) and she went out of her way to find the perfect car for us. She made this significant purchase for us a very pleasant one. More

Honest. Fair. No pressure sell. Extraordiniary customer service. Full disclosure how the vehicle is priced. Fair trade in value. I prefer to deal locally with a reputable company. Subaru of Keene rates an service. Full disclosure how the vehicle is priced. Fair trade in value. I prefer to deal locally with a reputable company. Subaru of Keene rates an A+++. When I arrived, I knew little about the vehicle. Kenny took time to cover the technical and mechanical aspects of the car. I'm extremely pleased with my purchase. More

We had recently bought one Subaru Forester and went back for anoher one. We made sure to ask for Ken as he is knowledgeable, friendly, professional and met our needs the last time and did again this time for anoher one. We made sure to ask for Ken as he is knowledgeable, friendly, professional and met our needs the last time and did again this time. Dan also knows his stuff and had us financially in and out today in and hour and 15 minutes. The service department is great and we would shop here again. Our vehicles will be serviced no where else. More

Probably the best car buying experience yet. The two cars that I was interested in were shown well. Dealership very neat and clean.No high pressure, everything explained. Car filled with gas (unusual0 and wa that I was interested in were shown well. Dealership very neat and clean.No high pressure, everything explained. Car filled with gas (unusual0 and washed just before delivery. First service appointment also went well ikncluding washing the car even though it was raining. More