Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Little Rock
Little Rock , AR
230 Reviews
Subaru of Little Rock: Up-Shifting the Subaru and Used-Car Buying Experience in Little Rock, Hot Springs, Pine Bluff and Conway.
If you're interested in a new Subaru model or used car and live in Hot Springs, Pine Bluff, Conway, Little Rock, Bryant, or Alexander you're in luck! Subaru of Little Rock has a stellar lineup of new and used cars, including the Outback, Forester, Outback Sport, BRZ, WRX, Legacy, Impreza and Crosstrek, among many others.
If you prefer to explore different car models from the comfort of your home, you'll be happy to know, you can do so simply by visiting our new 2017-2018 Subaru and used car inventories online. Don't hesitate to give us a call today with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 231 reviews
May 28, 2025
MY credit was ran through Subaru Financial without my permission when I decided to buy the vehicle. (I intended to use USAA). When I complained I was told they would cancel that loan and "let" me use USA permission when I decided to buy the vehicle. (I intended to use USAA). When I complained I was told they would cancel that loan and "let" me use USAA. But I had just received a Hard-hit inquiry on my credit by them without my consent and did not wish a second hit as I have perfect credit and did not want two hard inquiries in the same day. Subaru "claimed" they had a $500.00 military discount (I am a disabled Army vet with over 20 years active duty) When I asked about the Military Discount I was told it was worked into the price and that they had paid it their selves because it was "too much paperwork" The window sticker and bill of sale that I have show's NO $500.00 Military discount or any discount for that matter anywhere. I was given several different delivery times for my vehicle as I bought it unseen, they had to bring it in from a different dealership. I finally expressed my frustration and unhappiness with the seals manager, all he was worried about was how I was going to rate the dealership between him and the salesman I must have been asked 20 times to give them a 5-star rating and not to say anything negative about them. The finance manage was EXTREMELY condescending! and patronizing to the point I almost left, during the high, very high-pressure effort to sell me an extended warranty (almost implying the factory warranty was not good) I did purchase the New gold Plus extended warranty and the service contracts for $3520.00 and $699.00, respectively, I was led to believe this was the Subaru extended service agreement on the window stickers that extended the warranty out to 10 years 100,000 miles, when I received and examined the paperwork after I was home I discovered it was only for 96 months 80,000 miles not what I was lead to believe (when I was signing paperwork the finance rep was in such a hurry with the digital forms I could not read them only told to sign, here, here, here, I asked to see a hard copy I was told he would have to print it all out and I could go out in the show room and read it but he did not have time to do that in his office. (so, I was taken advantage of again, first with the financing, 2nd with the Military discount. 3rd with the extended warranty). The sales manage called me at home when I expressed my displease with all the above again only worried about what rating I would give him. He told me he would just tear up the whole thing if I wanted (when my vehicle was on its way to my home) MUCH more I could list. They should care more about the customer and less about their rating. More
by ROBIN.D.FLANERY
Verified CustomerEmployees Worked With
May 28, 2025
Customer oriented. From Sales to Financing and Service Dept. always looking out for the customer. It has been a pleasure doing business with this dealership for the las From Sales to Financing and Service Dept. always looking out for the customer. It has been a pleasure doing business with this dealership for the last twelve years. More
by PUR5R
May 27, 2025
Very clean and everyone was not ony friendly but well knowledgeable as well thank you. knowledgeable as well thank you. More
by fcj8035
Employees Worked With
May 27, 2025
I am impressed with Subaru of Little Rock. The service is always efficient and proficient! Everyone I have dealt with is friendly and seems to enjoy being there. The service is always efficient and proficient! Everyone I have dealt with is friendly and seems to enjoy being there. More
by angeliadolden1961
May 27, 2025
I received a loaner car for doctor appointment. Staff very courteous! Kept me updated even though they were very busy! Staff very courteous! Kept me updated even though they were very busy! More
by bethrobinson66
May 27, 2025
great dealership with really great staff. very helpful and would recommend to everybody. answered all my questions and got me what i needed! very helpful and would recommend to everybody. answered all my questions and got me what i needed! More
by kayleedawn917
May 27, 2025
Patrick was wonderful, he made the purchase as simple as possible. I live 3 1/3 hours away, most of the transactions were done remotely and he found an Outback that fit what I was looking for completely. possible. I live 3 1/3 hours away, most of the transactions were done remotely and he found an Outback that fit what I was looking for completely. More
by debbiekm1960
May 27, 2025
It's a great place to buy and service your car. Service personnel employees are great and they took great care of my car. Service personnel employees are great and they took great care of my car. More
by VENITAMINIKWU
May 27, 2025
Very thorough and courteous but very professional. Subaru of Little Rock pin pointed the problem and fixed it in timely manner. Subaru of Little Rock pin pointed the problem and fixed it in timely manner. More
by RICKCANTRELL
May 27, 2025
Easy to work with, quick and painless car buying experience. Would definitely work with them again in the future. experience. Would definitely work with them again in the future. More
by alyssa.quintero
