Subaru of Little Rock
Little Rock , AR
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108 Reviews of Subaru of Little Rock
satisfied The sales person Blake Oade was able to answer all our questions and concerns Not high pressure We were not an easy sell , we have never bought a Su The sales person Blake Oade was able to answer all our questions and concerns Not high pressure We were not an easy sell , we have never bought a Subaru More
Honest, Receptive, Respectful Justin and Karol gave us incredible service. Justin was inviting and presented a listening ear for the type of vehicle I wanted. He was never pushy, o Justin and Karol gave us incredible service. Justin was inviting and presented a listening ear for the type of vehicle I wanted. He was never pushy, or confrontational when he offered something I didn't like. He really focused on understanding my needs and trying to find a vehicle that would meet them. While on our first test drive my wife arrived at the dealership before we came back. She walked up to the door near 4 or 5 salesmen and no one spoke to her. She walked inside the dealership and still after 5 minutes no one approached her. She told me this and I addressed it with Justin and he immediately led us to the manager, Karol. Karol fully listened to our concerns and said he would address the problem in their morning meeting. I appreciated his honesty and acknowledgment of the issue. We came back the next day with our family and test drove again. We were all in agreement and felt like we were getting an honest deal, so we purchased the vehicle that night. We've had mixed experiences with big purchases in the past, but Justin and Karol made it so enjoyable that we are actually looking forward to dealing with them again in the future. More
Subaru Forester We had a great experience with Justin S. at the Subaru dealership. All the employees we met with were nice and listened well. Justin was especially h We had a great experience with Justin S. at the Subaru dealership. All the employees we met with were nice and listened well. Justin was especially helpful and friendly. The only thing I was disappointed with was the follow-through on the car facts. I asked 2 different people to tell me the car facts on a specific car and was told this would happen but it never did. More
Great service. Knowledgeable salesman I had a very specific vehicle in mind. My Salesman listened to my needs and found exactly what I was looking for. He didn't try to push what was on th I had a very specific vehicle in mind. My Salesman listened to my needs and found exactly what I was looking for. He didn't try to push what was on the lot and in fact had to bring a car in from halfway across the State to get me in what I wanted. More
Best Car People Ever! Thanks to the excellent knowledge of Big Chuk and T.J. we found the perfect Subaru! From Manager Landon to Finace guy Colin, every step buying was eas Thanks to the excellent knowledge of Big Chuk and T.J. we found the perfect Subaru! From Manager Landon to Finace guy Colin, every step buying was easy. What a great team! 👏🏼👏🏼👏🏼 More
Great job! Very professional staff - Justin and Charles both did a great job. Fair prices, no hassle buying experience. I would definitely recommend Subaru of Li Very professional staff - Justin and Charles both did a great job. Fair prices, no hassle buying experience. I would definitely recommend Subaru of Little Rock to my friends and family. More
Very Happy Justin took great care of us and made purchasing another Subaru enjoyable. He answered all our questions and we could not be happier. This is how bu Justin took great care of us and made purchasing another Subaru enjoyable. He answered all our questions and we could not be happier. This is how buying a car should be! More
Refreshingly Easy Sales Process Easy sales transaction. No high-pressure. No endless negotiations back-and-forth. Just a good deal and good communication up front. This kind of r Easy sales transaction. No high-pressure. No endless negotiations back-and-forth. Just a good deal and good communication up front. This kind of relaxed atmosphere is what will get this dealership repeat buyers. Thank you. More
Absolutely excellent customer service! Friendly dealership that's willing to go the extra mile to make the customer happy. Our salesman, Jackson Prater, has years of knowledge of the histor Friendly dealership that's willing to go the extra mile to make the customer happy. Our salesman, Jackson Prater, has years of knowledge of the history and reliability of the brand he sales! More
Bad Business Practices Changed the price when I showed up in person. Online price and over the phone price are not the one they will quote you when you get there. Bad busin Changed the price when I showed up in person. Online price and over the phone price are not the one they will quote you when you get there. Bad business practices. They say they "change prices daily with the market" which means, "raise the price when you show up in person". Do not buy here. Drive out of state if you want to get a Subaru. You've been warned. More