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Subaru of Little Rock - Service Center

Little Rock , AR

4.8
376 Reviews

376 Reviews of Subaru of Little Rock - Service Center

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June 29, 2025

Went for an oil change and cabin filter. Offered $4000+ of repairs with a hard sell. No thank you. Only two Subaru dealers in the state makes for gouging opportunities. Am considering a trip More

by Lewman72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Bolanos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Subaru of Little Rock responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

June 29, 2025

Excellent service, quick in and out. Kept me informed at a reasonable price. Would highly recommend to anyone wanting service. More

by cajackson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 29, 2025

Alex was very courteous and professional. Was please with the way he kept me updated on my Subaru. More

by RGWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayvius Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 28, 2025

Always professional and the video recap they send you is so great! It leaves you feeling like you were standing there with them when they worked on everything. More

by PFARNS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel in service was great to work with too and Maddie has always been fantastic!
Jun 28, 2025 -

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 28, 2025

Great experience all around! Thanks for helping us with our service needs. We appreciate everyone. More

by JENN.HARMON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Havniear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 28, 2025

Thank you to Logan in sales and Daniel in service for going above and beyond in resolving the attachment of our bike carrier. They really stepped up to resolve our needs. Thank you. It is just as w More

by MFCOTHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 28, 2025

Duncan took care of my needs and communicated with me through out the time I was there. More

by dnewc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duncan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 27, 2025

While expecting an invoice of around $300, based on dealers inspection two weeks prior, I get a Text with bunch of “ADD TO CART” buttons totaling over $8,000. I’ve always been told that, with proper More

by rog.hett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Rucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Subaru of Little Rock responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

June 27, 2025

Great job! ! Quickest oil change and tire rotation i have ever seen Alwex was super nice and helpful. More

by lindamcnulty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McCarley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 27, 2025

Service department got me right in! Oil change was very quick. Waiting area was spacious and comfortable. Free car wash was much appreciated! More

by RDECLU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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