Subaru of Little Rock - Service Center

Alex kept me informed about every step of repairing my tire. He was very polite. He even checked to see if my tire was still under warranty. tire. He was very polite. He even checked to see if my tire was still under warranty. More

Great service, dropped off before opening because of flat tire on way to work, they called soon after opening to update me on replacing tire. Kept me updated in timely nanner tire on way to work, they called soon after opening to update me on replacing tire. Kept me updated in timely nanner More

Arrived 30 minutes before my scheduled appointment. Told Jamie that I did not want tires rotated, just bought them 2 days ago. (EVERETT $400 cheaper than Subaru on same tires Goodyear). SUV brought ba Told Jamie that I did not want tires rotated, just bought them 2 days ago. (EVERETT $400 cheaper than Subaru on same tires Goodyear). SUV brought back before the expected hour’s time. Jamie stated that the tires were rotated, but at the next scheduled service I would need an air and cabin filter, (slightly dirty at this visit). This was my final complimentary sales maintenance visit. At the previous service maintenance visit Subaru told me the exact same thing. Is the cabin and air filter looking exactly the same on two different visits 5 months apart. Or does Subaru just want to sell me their products to benefit the dealership? The previous service they vacuumed my Ascent but did not wash it. At this service they washed Ascent but did not vacuum it. What has happened to this service department, new management? Staff was friendly and waiting area was extremely nice, but disappointed with the overall communication for maintenance service on this visit. More

Everyone is nice and the service is great. We weren’t there long at all. My kids loved the snacks they had. We weren’t there long at all. My kids loved the snacks they had. More

I love Subaru of Little Rock - Best staff around ! Always friendly and fast quality service Always friendly and fast quality service More

They offer excellent customer service. Keep you updated by taking video of the performed service and sends it to you to know what is being done. Keep you updated by taking video of the performed service and sends it to you to know what is being done. More

Jamie and team had me in and out within in an hour for an oil change. Great job. oil change. Great job. More

Alex was very courteous and friendly. He clearly explained the status of my vehicle and the maintenance required on my visit. The waiting area was comfortable and the snack and beverage o He clearly explained the status of my vehicle and the maintenance required on my visit. The waiting area was comfortable and the snack and beverage offerings are a nice perk. More

Was taken right in the shop, Representative was given desired services. Was given time frame to completed service request. Service completed in time given. Great service and friendly staff!!! desired services. Was given time frame to completed service request. Service completed in time given. Great service and friendly staff!!! More

Everyone was very nice! Very accommodating. It wasn’t explained to me before hand when I requested a loaner car I couldn’t put my dog in it. I had to drive a long way just t Very accommodating. It wasn’t explained to me before hand when I requested a loaner car I couldn’t put my dog in it. I had to drive a long way just to get to the store and they accommodated my pup anyway. ❤️ More