Back

Subaru of Little Rock - Service Center

Little Rock , AR

4.8
373 Reviews

373 Reviews of Subaru of Little Rock - Service Center

Sort by
August 09, 2025

Duncan and Subaru of Little Rock provided great service and were willing to help me solve my service needs without throwing money at the problem. More

by dmyelenich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duncan Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayvius Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

Prompt, professional and always helpful. Great experience always! Kari kept me informed on all progress. More

by lnmngray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

Fast, courteous service. Comfortable waiting area. In and out in a hurry! Great dealership. Snacks and drinks are a bonus. More

by SUSIOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

He’s very kind and always tries to help explain what’s going on so I can make the best decision for my vehicle More

by darlahodapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Brumfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Havniear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

Although I was expecting an hour and a half wait on my 12 month maintenance, Alex got me in and out in 30 minutes. When I went out to get in my car, there was dirt on the back. Alex took it through the wash More

by SYMITCH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

This is our second purchase from Subaru of Little Rock in the last 2 years. We have been pleased with every aspect of our purchases - sales, finance, and service departments all get 5 stars from us. More

by JHenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Abdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

Waited two hours to be told my tire had a screw in it. A walk-in had their tire problem diagnosed and left before I did. More

by dave_vogt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kari Bratton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Subaru of Little Rock responded

Dave, we're sorry to hear it took longer than expected to diagnose the source of your road noise, find the nail in your tire, determine unrepairable, and replacing the tire. I hope that the quality of service and the new tire are serving you well. I am sorry we missed the mark here and will work with my team to make adjustments accordingly to your concern. We would love to have the opportunity to continue being your Subaru service provider for years to come. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

August 08, 2025

Excellent service! Clauvius was friendly, took time to discuss what would take place and kept me updated by text. As always, I had a very positive experience and fee More

by pat.crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayvius Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 07, 2025

This service was 100% better than my last. I was treated like I mattered this time not some xxxx of the earth. More

by TRINKETT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 07, 2025

I did a four wheel alignment there and my car still not driving straight. So they offered another free alignment More

by laoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Havniear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com