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Subaru of Little Rock - Service Center

Little Rock , AR

4.8
374 Reviews

375 Reviews of Subaru of Little Rock - Service Center

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July 31, 2025

Awesome customer service highly recommend. Always a gd experience. I will always service my subaru's at littlerock subaru. More

by denniscorrea35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Catt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Havniear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayvius Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 31, 2025

Alex was attentive to me and my vehicle. Alex was every responsive and text me several times to update me. More

by gsumners52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 31, 2025

The service center is very good to deal with and very polite. I like that they inform you of things are needing to be done. So far we have not been made to buy things just for upsale like other places do More

by gcoutlaw54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 31, 2025

The service waiting area has always been bright/airy, neat, clean bathroom, nice seating area, dog water bowl available, snacks and drinks are available. Very pleasant atmosphere. More

by maggey2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Harp
Jul 31, 2025 -

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 31, 2025

Overall good. Very unhappy it took over 2 hours for simple oil change. Frank was helpful. Thank you More

by AAAOTR2
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 01, 2025 -

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. I am sorry to hear that your experience did not meet your expectations or our standards. Please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 31, 2025

Good detailed service for the life of my 2024 Subaru Forester. I appreciate the service More

by oraguy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Havniear
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clayvius Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Subaru of Little Rock responded

Thank you for sharing your experience. At Subaru of Little Rock we strive to treat every customer with love and respect at every interaction. Your kind words are validation that our team understands the mission! We are always here to help. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 30, 2025

Jaime was very friendly and helpful. He described what would be done and how long it would take. More

by SANDRALWILSON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 29, 2025

They took good car of my car and were kind in my difficult time. Would recommend! More

by iishalemming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Havniear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 29, 2025

I always have a great experience at this dealership. Highly recommend my service advisor, Jessie. He always makes sure I understand everything my car needs before doing the work. More

by dkwmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Havniear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Subaru of Little Rock responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 29, 2025

Jesse & Maddy are always very knowledgeable and always take care of whatever I might have come in for. They are very attentive and helpful. More

by NIKONJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Havniear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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