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Subaru of Morgantown

Morgantown, WV

4.5
398 Reviews
Subaru of Morgantown wants to help you with any of your automotive needs, whether that means working with you to find your next vehicle or providing quality repairs on your current Subaru model. And that's the first reason you'll want to visit us: our dedication to assisting you and providing superb customer service. When you come to our dealership, you can count on having an enjoyable and straightforward shopping experience, ensuring that each visit is worthwhile and successful.
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1730 Mileground Rd

Morgantown, WV

26505

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Showing 398 reviews

August 02, 2026

Greeted with a smile. Work was done quickly and a possible issue was noted which I appreciated. More

by TTABLE213
Recommend Dealer
Yes
July 21, 2026

Had to buy new tires for my vehicle. They were more expensive than expected but the service was completed quickly and the service team was awesome to deal with! More

by Chris5479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and Jacob
Jul 24, 2026 -

Subaru of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 16, 2026

Phone sucks AI, then no one answers, when someone does answer it's a answering service and can not help they take your number and no one calls back. Cars has been there 2 months and still not done. Can't More

by larj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bud Reginer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Damion McGinley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashauntae Jefferson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Heldreth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Petrey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Rowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Regnier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Subaru of Morgantown responded

"Larj2" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@subarumorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 09, 2026

Prompt and efficient service, even after I added inspection to the original oil change request. More

by KORDEKFRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kascak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Subaru of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 03, 2026

I was treated with kindness, patience and respect. Questions were addressed. I feel I can reach out to Subaru when needed. More

by SAMATA.TAYLOR.STURM
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bud Reginer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanah Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Subaru of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 29, 2026

Quick and convenient service. Fair pricing. Friendly and helpful staff. I enjoyed my experience with Morgantown Subaru! More

by JASONMREGNIER
Recommend Dealer
Yes
Employees Worked With
Bud Regnier
Jul 03, 2026 -

Subaru of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 26, 2026

They performed what I needed with a smile I was very happy with my experience there More

by SUNSHN516
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 03, 2026 -

Subaru of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 25, 2026

I only got an inspection, but it took almost no time and no one tried to upsell me on any unnecessary services. So it was a perfect experience to me. More

by FRANK@FRANKTATE.COM
Recommend Dealer
Yes
Jun 26, 2026 -

Subaru of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 23, 2026

Good, but with a warranty is still expensive. It was just an expensive visit overall. The work was good for a two year old car. More

by CHRISTIESHAFFER2009
Recommend Dealer
Yes
Employees Worked With
Jamie at the front desk.
Jun 24, 2026 -

Subaru of Morgantown responded

Thank you for taking the time to provide us with this feedback.

June 20, 2026

In and out. All good. Jason was friendly and pleasant. The place was clean. There More

by KGATELESS
Recommend Dealer
Yes
Employees Worked With
Jason?
Jun 24, 2026 -

Subaru of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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