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Subaru of Morgantown

Morgantown, WV

Overview
Reviews
Vehicles
4.5
214 Reviews
Call Dealership (866) 219-7316
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1730 Mileground Rd

Morgantown, WV

26505

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Showing 214 reviews

July 15, 2023

Friendly, not pushy, and fast. We drove it home the day after we tested it More

by Danward48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Cambon
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Jul 19, 2023 -

Subaru of Morgantown responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Subaru of Morgantown Team

Helpful
March 01, 2023

The truck we were going to buy. Had a noise In the engine. And the salesman was rude. When I told him. We didn’t want it. And why. More

by Roxianne
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Damion McGinley
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Mar 03, 2023 -

Subaru of Morgantown responded

Roxianne, we are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Subaru of Morgantown Team

Mar 06, 2023 -

Roxianne responded

Thank you. We have bought a truck , some where else.

Helpful
February 01, 2023

I drove 3 hours back and forth to buy my 2016 Town and Country from these folks. I would not hesitate to do the same thing again. Professional and accommodating. Due to weather and other issues I had to p More

by jsilosky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damion McGinley
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Feb 06, 2023 -

Subaru of Morgantown responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Subaru of Morgantown Team

Helpful
November 22, 2022

Jim has been the absolute best in customer service. He has went above and beyond to ensure we are taken care of during our service and with the loaner More

by Cindymo4089
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Dec 19, 2022 -

Subaru of Morgantown responded

Cindy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Subaru of Morgantown

Helpful
November 21, 2022

Congenial, efficient services. Willingness to help with questions or concerns. Provide follow up calls and service. More

by LuvMyForester
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Crouse, Joshua ??
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Dec 19, 2022 -

Subaru of Morgantown responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Subaru of Morgantown

Helpful
October 20, 2022

Had my Subaru inspected and oil and filter changed. Took my vehicle in on scheduled time and the wait was not too long. The service department was very courteous. More

by dmsodomick
Recommend Dealer
Yes
Employees Worked With
Red Prendergast
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Dec 19, 2022 -

Subaru of Morgantown responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Subaru of Morgantown

Helpful
October 10, 2022

Pleasant experience. Savannah was excellent to work with. Highly recommend her for your next purchase. More

by Dwamsley77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah
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Dec 19, 2022 -

Subaru of Morgantown responded

Thank you for your great review! We're glad to have Savannah on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Subaru of Morgantown

Helpful
September 22, 2022

Always courteous however last visit they tried to get me on tires. Not as bad as told they were by them. More

by C21alban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not, Available
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Helpful
September 08, 2022

Always prompt, courteous service. After hours drop off is very convenient. Car was ready early. More

by 68newport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Goodwin
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Helpful
August 23, 2022

It was an excellent experience with Subaru of Morgantown! Savanah was extremely helpful and she helped us to reserve our Legacy Limited vehicle. She was courteous and very professional at the same time. She More

by Ghosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah
Report | Print
Helpful
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