Subaru of Morgantown

There was no way for me to get to my children if needed While I do like the renovations I am disappointed that there are steps up into the lounge/waiting area and I am a wheelchair user. My children were in While I do like the renovations I am disappointed that there are steps up into the lounge/waiting area and I am a wheelchair user. My children were in that area while my husband and I were completing paperwork for our new car. There was no way for me to get to my children if needed. More

Ryan is an outstanding salesperson We were treated great when we arrived at your dealership. Ryan is an outstanding salesperson. He is always waiting for us at the door. The service dep We were treated great when we arrived at your dealership. Ryan is an outstanding salesperson. He is always waiting for us at the door. The service department is just great. We will continue to buy our vehicles here. More

Best advice I have ever received Came to Randy at the referral of Scott Bowers. Best advice I have ever received. Randy and Barry took care of my every question and concern. Now happy Came to Randy at the referral of Scott Bowers. Best advice I have ever received. Randy and Barry took care of my every question and concern. Now happy owner of new Rogue. More

Customer Service I recently had the experience in dealing with the Subaru Service Department. I was so impressed by the customer service. Everyone was so helpful, ch I recently had the experience in dealing with the Subaru Service Department. I was so impressed by the customer service. Everyone was so helpful, cheerful and polite. Good customer service is rare these days. It is nice to see John Howard thrives to make this an important part of their dealership. WAY TO GO JOHN HOWARD!!!!!!! More

Poor customer service and exorbitant repair charges This dealership service department simple wants to make money period. They will quote very hifh prices for simple repairs and will "find" things that This dealership service department simple wants to make money period. They will quote very hifh prices for simple repairs and will "find" things that are wrong with your car to make more money. Expecially please never never do state inspection here. They will find so many things wrong and give you a very high price quotation you cannot afford. And they will rip a valid inspection sticker out and replace with a reject sticker so you will have no way but to get the high price repair done through them. Never never use their service department unless you want to waste a lot of money. I bought cars through this dealership but i will never step in there again and will inform everyone i know about the service departments' rip off policy. More

John Howard Subaru and Ryan are amazing I went to John Howard Subaru a few years ago and my Car Salesman was awesome. When I got approved for a car I contacted him and we picked right back u I went to John Howard Subaru a few years ago and my Car Salesman was awesome. When I got approved for a car I contacted him and we picked right back up where we were. He was very nice and helpful and helped me every step of the way. I reccomend both John Howard Subaru and Ryan. They are amazing! More

Matt was very helpful in helping us locate a 2016 subaru crosstrek. We had tried numerous subaru dealers in southern west virginia without any luck. We made the trip from Charleston to locate a 2016 subaru crosstrek. We had tried numerous subaru dealers in southern west virginia without any luck. We made the trip from Charleston to morgantown and was not disappointed. Upon arrival, there sat our 2016 crosstrek ready to go. The financial depart. More

I would definatly deal with Pete again It was awesome everyone was really nice I would recomend this placento anyone pete was an awesome sales person I would definatly deal with him again. It was awesome everyone was really nice I would recomend this placento anyone pete was an awesome sales person I would definatly deal with him again. More

Jerry has always been very professional and always for the customer!!!! Any busniess that i par take in will be with him and i will be sure to referrals to Jerry!!!!!! and always for the customer!!!! Any busniess that i par take in will be with him and i will be sure to referrals to Jerry!!!!!! More

DIRK was a very good salesman . From the phone call till the final destination. We had just came from a very bad experience from Jenkins Subaru and Dirk turned a bad day into an ex . From the phone call till the final destination. We had just came from a very bad experience from Jenkins Subaru and Dirk turned a bad day into an excellent one. Very personable. More