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Subaru of Morgantown

Morgantown, WV

Overview
Employees
Reviews
Vehicles
4.5
398 Reviews
Subaru of Morgantown wants to help you with any of your automotive needs, whether that means working with you to find your next vehicle or providing quality repairs on your current Subaru model. And that's the first reason you'll want to visit us: our dedication to assisting you and providing superb customer service. When you come to our dealership, you can count on having an enjoyable and straightforward shopping experience, ensuring that each visit is worthwhile and successful.
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1730 Mileground Rd

Morgantown, WV

26505

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Showing 398 reviews

June 19, 2026

June 3 was my second trip to get my hatch fixed. I was back again on June16 for the sage issue. Today, June 19, first time I've tried yr hatch since picking it up and guess what - still not working. More

by DARIN.MARKUS
Recommend Dealer
No
Employees Worked With
Charlie Goodwin
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Jun 24, 2026 -

Subaru of Morgantown responded

We value and appreciate your business, Darin. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 18, 2026

Excellent service Efficient. Good price. Excellent delivery. Good communication. Clean Dealership. Nice facilities. Met sales manager who was also nice. More

by johnwaltz
Recommend Dealer
Yes
Employees Worked With
Savannah
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Jun 19, 2026 -

Subaru of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 18, 2026

Mechanic identified the issue right away and his video was very useful. Problem was resolved right away. More

by WELCHFAM2007
Recommend Dealer
Yes
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Jun 19, 2026 -

Subaru of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 18, 2026

They did a wonderful job. They kept me informed. Was there less then 45 minutes. Thank you ?? More

by ANTONELLIMARIAN
Recommend Dealer
Yes
Employees Worked With
I don't
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Jun 19, 2026 -

Subaru of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 18, 2026

Very professional Greeted as a cherished customer Service was prompt And reviewed the technician report with me More

by RKLLINDENFELSER
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jun 18, 2026 -

Subaru of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 18, 2026

I was told my appointment would be 3 hours and it was 6. I didn't get a rental or have a shuttle because I was told it would be 3 hours. More

by SARAH31BOCK
Recommend Dealer
No
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Jun 18, 2026 -

Subaru of Morgantown responded

We value and appreciate your business, Sarah. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 13, 2026

They met my needs and were courteous and friendly. They were respectful and met the price I was looking for. More

by RICHKY
Recommend Dealer
Yes
Employees Worked With
Liz
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Jun 17, 2026 -

Subaru of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 11, 2026

Great! The staff was friendly and knowledgeable. They worked with us and were very patient. More

by ANDREWMILLER27.AM
Recommend Dealer
Yes
Employees Worked With
Savanah Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanah Bryan
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Jun 17, 2026 -

Subaru of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 10, 2026

The service center is excellent, Charlie is fantastic at his job and have always been satisfied with the work. In fact the Service department was a major consideration in choosing this dealership. They po More

by simmo481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Folden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorey Larew
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Subaru of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 09, 2026

This was my second purchase in Morgantown. Very customer friendly. Everyone was great to work with! More

by MECB5860
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorey Larew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
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Jun 11, 2026 -

Subaru of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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