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Subaru of Morgantown

Morgantown, WV

Overview
Employees
Reviews
Vehicles
4.5
374 Reviews
Subaru of Morgantown wants to help you with any of your automotive needs, whether that means working with you to find your next vehicle or providing quality repairs on your current Subaru model. And that's the first reason you'll want to visit us: our dedication to assisting you and providing superb customer service. When you come to our dealership, you can count on having an enjoyable and straightforward shopping experience, ensuring that each visit is worthwhile and successful.
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1730 Mileground Rd

Morgantown, WV

26505

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Showing 374 reviews

May 23, 2026

Everyone is always nice and helpful and keeps me informed Service is always good and quick More

by Tina830
Recommend Dealer
Yes
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May 27, 2026 -

Subaru of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 22, 2026

Savannah is very kind and warm. She made the entire process very smooth and has been extremely helpful. More

by CHELSEALANAY4
Recommend Dealer
Yes
Employees Worked With
Savannah
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May 27, 2026 -

Subaru of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 21, 2026

Quick, friendly service Quick friendly service. Clean waiting room. Good snacks! They also kept me updated on service my vehicle was getting. More

by JANINEMANSELL003
Recommend Dealer
Yes
Employees Worked With
Charlie
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May 27, 2026 -

Subaru of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 21, 2026

Excellent as always. Well, Jacob was on point from start to finish. I will be back soon. More

by JUNEY42
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 27, 2026 -

Subaru of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 21, 2026

400 miles from Asheville and they gave me loaner. My Subie drove and liked like new. The folks and my service advisor Keith Yoder Cheers Brad More

by no thanks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Yoder
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May 27, 2026 -

Subaru of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 20, 2026

Was helpful, quick to get in Was able to get me in quick and the servicor was very kind and helped explain issue More

by VYURISKO
Recommend Dealer
Yes
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May 27, 2026 -

Subaru of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 20, 2026

Have had good experiences with John Howard service. They are very thorough and perform great service. More

by STANBARK007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Petrey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Subaru of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 19, 2026

They were very professional and informed me that my cabin filter and air filter needed to be changed. I decided to purchase from a Subaru dealer and replace them myself. More

by MARYKUBITZ
Recommend Dealer
Yes
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May 19, 2026 -

Subaru of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 19, 2026

Terrible customer service after the purchase. The only person who would help me with my TPMS sensor problem, my window not staying up and the worthless extended warranty refund was Savanna Brya More

by charlesboettinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dorey Larew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Savanah Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Heldreth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kinkead
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2026 -

Subaru of Morgantown responded

We value and appreciate your business, Charles. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

May 18, 2026

Quick and fast service. Took care of any concerns Very friendly, got things done fast and effective. Made sure everything was good with my vehicle More

by tichenor44
Recommend Dealer
Yes
Employees Worked With
Cody
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May 19, 2026 -

Subaru of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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