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Subaru of Morgantown

Morgantown, WV

Overview
Employees
Reviews
Vehicles
4.5
398 Reviews
Subaru of Morgantown wants to help you with any of your automotive needs, whether that means working with you to find your next vehicle or providing quality repairs on your current Subaru model. And that's the first reason you'll want to visit us: our dedication to assisting you and providing superb customer service. When you come to our dealership, you can count on having an enjoyable and straightforward shopping experience, ensuring that each visit is worthwhile and successful.
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1730 Mileground Rd

Morgantown, WV

26505

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Showing 398 reviews

June 04, 2026

Quick, easy, and no issues. Super quick, clean waiting area, kept up to the first free oil change, and no issue with service. Also, they put my plates on with no question. More

by VINCENTZERO2
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Jun 11, 2026 -

Subaru of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 03, 2026

Tae was so amazing she went above and beyond we actually bought 2 vehicles within 2 days.. everyone was so helpful and supportive.. this made #11 for us buying Subaru's thank you to Caleb in the financial d More

by BEVERLYKNIGHT2
Recommend Dealer
Yes
Employees Worked With
Savanah Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanah Bryan
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Jun 04, 2026 -

Subaru of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 03, 2026

Alivia and Savanah were great. Caleb too Great customer service all around! They are the best! More

by DGYEATER
Recommend Dealer
Yes
Employees Worked With
Alivia Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alivia Bryan
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Jun 04, 2026 -

Subaru of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 03, 2026

I dropped my car off the night before my 8am appointment so I knew it would be there on time. My car was not looked at until after 3pm that day, delaying the work until the following day. No one bothered to More

by CATLOVELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Jun 04, 2026 -

Subaru of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@subarumorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 03, 2026

Good experience and purchase. Both sales persons were helpful and knowledgeable. The manager also helped More

by ROBERT.ANDRIOTTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Savanah Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Petrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 04, 2026 -

Subaru of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 31, 2026

Prompt, friendly, thorough service Easy to schedule appointments and the shuttle service is a convenient service too. More

by COURTNEY_CANALE
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jun 04, 2026 -

Subaru of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 30, 2026

5 very nice, professional, not pushy at all, helped us in every way possible! Great to deal with!! Ethan is a nice person to deal with. More

by C_CROSSAN
Recommend Dealer
Yes
Employees Worked With
Ethan Swick
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Jun 04, 2026 -

Subaru of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 29, 2026

Great plight easy going very helpful. But do not like phone system always going to voice mail not repair department. But sale. Very very hard to get a person on the phone just to ask a q More

by MARGIE.CALE1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Cambon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Cheuvront
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Subaru of Morgantown responded

We appreciate your feedback and are eager to better your return experience.

May 28, 2026

I love my Subaru love keeping it on the road love the service love how my car is good in the rain on the road More

by audreyep62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Shay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 29, 2026 -

Subaru of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 28, 2026

Excellent easy to work with very comfortable atmosphere our 2nd car from there and my two daughters have also bought there since we moved to Morgantown 5 years ago GREAT PLACE Savanah was wonderful More

by COACH_KIRK20
Recommend Dealer
Yes
Employees Worked With
Savanah Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanah Bryan
Print
May 29, 2026 -

Subaru of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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