Subaru of North Tampa

Communication was disjointed and incomplete. Issues only partially resolved, fixed one of two windows which were both repeatedly addressed. "Attempted" to fix head unit AMD just reported that it Issues only partially resolved, fixed one of two windows which were both repeatedly addressed. "Attempted" to fix head unit AMD just reported that it needed replacement. I'm requested they follow up with corporate about the head unit defects and inquire about potential recall or good will replacement. No follow-up after contact with corporate on service campaign eligibility for head unit replacement. Outrageously over priced tps installation charged to my wife and received when I spoke to them. Added fees for paying with credit card. All on all an unsatisfactory visit with poor service for an extraordinary price. More

No complaints everything was handled exceptionally well. I got what I wanted and drove away. I got what I wanted and drove away. More

The dealership did an awesome job taking care of my needs when my car wouldn't start. VERY PLEASED. THANK YOU! when my car wouldn't start. VERY PLEASED. THANK YOU! More

William B. was friendly, helpful, and honest throughout the entire process. We will definitely be working with him again in the future. was friendly, helpful, and honest throughout the entire process. We will definitely be working with him again in the future. More

I worked with Tristan, Justin, and Joe in my vehicle search, and they were outstanding, very patient and helpful, answered everything I had questions about, and had no pressure during the process. They search, and they were outstanding, very patient and helpful, answered everything I had questions about, and had no pressure during the process. They were great to work with, can't recommend them enough. More

Brought car in for routine oil change. Came back with 10" gouge in bumper. Had to leave to be filled-in and repainted. Damage was repaired but, I know that it's there and I had kept the ca Came back with 10" gouge in bumper. Had to leave to be filled-in and repainted. Damage was repaired but, I know that it's there and I had kept the car in pristine condition up to that point. You don't expect this to happen at the dealer you bought your new car from. Jacob was the only saving grace in what was otherwise a huge bummer. No communication from a Manager or Owner was disappointing Just something I have to deal with now and as long as I own the vehicle. Kudos again to Jacob for trying to manage my frustration and anxiety dealing with this. More

No pressure Sales style with Dave Lafolette so honest and helpful as our sales representative. Comfortable vibe and friendliness all around. helpful as our sales representative. Comfortable vibe and friendliness all around. More

I met with Ben to consider trading in my Wilderness Forester that I bought from the same dealer in 2025. Due to unforeseen circumstances I needed to trade it in to get a lower monthly payment as well a Forester that I bought from the same dealer in 2025. Due to unforeseen circumstances I needed to trade it in to get a lower monthly payment as well as still continuing to drive a Subaru particularly a forester. In the end between the management and financial they did have an older vehicle that fit that availability. Interestingly - it does have bells and whistles I had not seen when checking it out. Probably per the year vs the one I traded in it was at the top of the line for thr vehicle at that time So far - enjoying my new but old vehicle as well as paying a lower monthly payment for it. Overall- working staff were friendly though with many changes of faces then last time I was in for service. As for Ben he was personable, very knowledgeable of the cars, a good driver and is still learning the process of what the salesman position entails and willing to learn it! More

My visit was nice, the staff was very friendlyand helpful. Also a great selection of vehicles at a reasonable price. I highly recommend shopping for a vehicle there. I was helped by William who was a helpful. Also a great selection of vehicles at a reasonable price. I highly recommend shopping for a vehicle there. I was helped by William who was awesome, definitely ask for him. More

Everything was great. The staff was extremely friendly. The service appointment was completed in a quick manner. I appreciated being kept in the loop on how my service was The staff was extremely friendly. The service appointment was completed in a quick manner. I appreciated being kept in the loop on how my service was coming along. More