Subaru of North Tampa

Needless to say car buying is not an easy process. Chris was available from initial meeting to the end. Chris was available from initial meeting to the end. More

Brandon knows Subarus like the back of his hand. He explains clearly what needs to be done, makes it the process easy, and goes above and beyond. As for the sales team, we'll see if Subaru of Nor He explains clearly what needs to be done, makes it the process easy, and goes above and beyond. As for the sales team, we'll see if Subaru of North Tampa wins my next purchase. More

Brandon is very professional. He took care of all of our needs. He’s friendly and comes across as really caring. The scheduling bot is frustrating and very limited in its ab He took care of all of our needs. He’s friendly and comes across as really caring. The scheduling bot is frustrating and very limited in its ability to understand anything other than preprogrammed maintenance needs. It gets some things wrong and doesn’t seem to be able to correct itself. When I finally got to talk to a person, my scheduling was taken care of quickly! More

I am very grateful for the excellent service I received every time I visit this location. No matter what is the situation they (BRANDON) always handle it with a exceptional professionalism and such a great every time I visit this location. No matter what is the situation they (BRANDON) always handle it with a exceptional professionalism and such a great customer service. More

Brandon recommended services that had already been performed that day and some that were done 8 months prior and wouldn't need to be performed for another year or more. Brandon also left me sitting f performed that day and some that were done 8 months prior and wouldn't need to be performed for another year or more. Brandon also left me sitting for 30 minutes or more after my car was ready. More

DAVID SALES PERSON FANTASTIC VERY PROFESSIONAL AND KNOLEG ƯILL RECOMENDE ITto frienfs and family thanks ƯILL RECOMENDE ITto frienfs and family thanks More

Although I was very pleased with the salesman Justin Fletty, I believe there are some serious communications problems between management and finance. I agreed with Joe on an out-the-door price and, aft Fletty, I believe there are some serious communications problems between management and finance. I agreed with Joe on an out-the-door price and, after signing multiple documents, I found that I was charged over $2,800.00 more than agreed to. They did correct the problem which required me to revisit the dealership the very next day. The other thing that bothers me is the finance rate of 6.79%; I "thought" Joe had told me the percentage was 2.9% as I have an excellent credit rating. I plan to pay the financed portion off fairly quickly but, the point is, there seems to be some communications problems within the Sales Dept. Lastly, I asked Joe if there were any deals coming up for Memorial Day and he said "we have deals everyday." The next day I received an email saying $1,000 more for trade-ins or $250 gas card for vehicles purchased between 05/20/2026-06/03/2026. I understand it is too late for the $1,000 more for trade-in but I believe I qualify for the $250 gas card. I've emailed customer service and the Sales Dept and have yet to receive any response. I thought this dealership prided itself on making everyone feel like they are part of a family. Unfortunately, I believe they have a way to go to achieve that goal. Despite the lack of coordination, etc., I am enjoying my new Subaru Forester so far. BTW: I came to the dealership to possibly purchase a 2022 Lexus 350. I called right before coming to the dealership and spoke with Chris (I believe). When I got there, the vehicle had already been sold and apparently the buyer had put a hold on it a few days before. This is shady business!!! More

They quoted me a price, I signed the worksheet and then they came back saying they made a mistake and raised the price $8,000. They then jerked me around for a while longer and we finally got to a price th they came back saying they made a mistake and raised the price $8,000. They then jerked me around for a while longer and we finally got to a price that was agreeable. We agreed to settle up the next day and when I returned, they misquoted the price again (higher than we agreed to). Finally, they said they would follow up with a missing registration sticker but my sales guy ghosted me after the sale despite my half-dozen attempts to reach him. Funny how he was accessible fire the sale but once he got the sale, he disappeared like a ghost in the wind. This dealership is the reason so many people buy from CarMax and Carvana. Not recommended More

I didn’t like how online allowed me to book a certain time but I was called to reschedule. time but I was called to reschedule. More

Very happy with Nolan at the service desk. Did a great job staying in communication Did a great job staying in communication More