Subaru of Olathe

Agreed to a purchase price with Jordan (sales) and also communicated that I was approved for a loan through my bank. Jordan then tried to sell me on financing through his bank and I filled out all paperwo communicated that I was approved for a loan through my bank. Jordan then tried to sell me on financing through his bank and I filled out all paperwork (and credit check) and then told the car was sold. Poor communication between the sales team and now my wife and I are left with a hard credit check on our credit score. More

I dealt with Blaine Emerson, Jordan and Alex. Great experience. Prompt, friendly, knowledgeable and really easy to deal with. I would recommend them to my family. Thank you, Greg Grill Great experience. Prompt, friendly, knowledgeable and really easy to deal with. I would recommend them to my family. Thank you, Greg Grill More

They have had my car in for service for 6 weeks. I call, text and still get no answer. They're great to buy a car from, just don't get it Serviced there. I will never buy another Subaru from them. T I call, text and still get no answer. They're great to buy a car from, just don't get it Serviced there. I will never buy another Subaru from them. They are the worse people to deal with. More

I have always had a great experience there. Jordan usually helps me, he is very knowledgeable, friendly and great to deal with. I'll keep coming back. Jordan usually helps me, he is very knowledgeable, friendly and great to deal with. I'll keep coming back. More

The culture and customer experience that the Baxter Automotive Group brought to this Subaru point is second to none. The sales process being able to work with one person from start to finish is the bes Automotive Group brought to this Subaru point is second to none. The sales process being able to work with one person from start to finish is the best customer experience. I’ll drive from Lees Summit to Olathe to continue my awesome service experience I have had already during my purchase on a 2020 Subaru Outback. More

Derrion, Alex, and Alan were all amazing and super helpful when I was looking for the perfect SUV for my wife. They made the whole process extremely easy and answered my million questions! These guys helpful when I was looking for the perfect SUV for my wife. They made the whole process extremely easy and answered my million questions! These guys are the best! More

I brought my Outback in after a month of one of my tires losing pressure. Jordan listened to my concern and solved the problem with his service team. They found a tiny mail but had to take the tire off th losing pressure. Jordan listened to my concern and solved the problem with his service team. They found a tiny mail but had to take the tire off the wheel to find it. He apologized that I had to make an extra trip and got me in my way. Again, this amazing dealership team dies not disappoint with excellent customer service!! More

I've been in the market for a Subaru BRZ for a while now, and I've spoken to Devin on multiple occasions about purchasing one through this dealership. She has always been extremely helpful in addressing all and I've spoken to Devin on multiple occasions about purchasing one through this dealership. She has always been extremely helpful in addressing all of my concerns. While I didn't end up buying the vehicle, it was through no fault of the salesperson or the dealership. I highly recommend both her and this dealer to anyone who wants a good vehicle purchasing experience. More

Honest and above and beyond care and service! Can't recommend enough! They did an excellent job from start to finish and made me feel like family. recommend enough! They did an excellent job from start to finish and made me feel like family. More