Subaru of Pembroke Pines

Mostly positive As always the staff at this location was very friendly and professional. I had an appointment so my wait time minimal to be seen by a service manager. As always the staff at this location was very friendly and professional. I had an appointment so my wait time minimal to be seen by a service manager. The only issue I had on this visit is that they forgot to refill my windshield wipers fluid, even after I reminded the service agent. More

Great place to buy a car Friendly staff, quick response, delivered car to our door. Price was great car was clean and full of gas. All of the technology and systems were expl Friendly staff, quick response, delivered car to our door. Price was great car was clean and full of gas. All of the technology and systems were explained More

Genuinely Great Customer Service Joe in service was very accommodating and was genuinely interested in ensuring 100 percent customer satisfaction. Great facility and very comfortable Joe in service was very accommodating and was genuinely interested in ensuring 100 percent customer satisfaction. Great facility and very comfortable and trendy waiting area. More

Amazing experience From the time we arrived at the dealership, we were greeted with smiles and great conversation. This made the buying experience even better than we ex From the time we arrived at the dealership, we were greeted with smiles and great conversation. This made the buying experience even better than we expected it to be. More

Professional, knowledgeable, and like a happy family! I had a wonderful experience here. My sales rep met me at our appointed time and ushered me through every detail of the sale. I felt well informed and I had a wonderful experience here. My sales rep met me at our appointed time and ushered me through every detail of the sale. I felt well informed and not rushed. The other workers interacted with humor and a real feeling of family among them. My car was delivered to me gleaming and gorgeous! I was shown all of the electronic bells and whistles skillfully. We test drove the car, what a pleasure, Subaru’s are great! A great experience start to finish! More

Excellent and Reliable Working with my service advisors, Steven Moore, is always a pleasure as well as the technician that worked on my vehicle. Vehicle was brought in for Working with my service advisors, Steven Moore, is always a pleasure as well as the technician that worked on my vehicle. Vehicle was brought in for maintenance only found that I needed an oil change and after the vehicle inspection a bad battery which explained some of symptoms I noticed when using the headlights. More

Overall Good Just Not Excelent Overall the place is fairly decent the waiting room however had chairs which were filthy dirty with spots all over them. The lady who greeted me when Overall the place is fairly decent the waiting room however had chairs which were filthy dirty with spots all over them. The lady who greeted me when I pulled my car up was very nice and pleasant. The service manager was really cool very kind nice good customer service from him. My biggest complaint would have to be the checkout process the time that I paid my bill from the cashier to the time that I got my car was 30 minutes . I waited 30 minutes for them to bring me my car. This I do not think it’s that great I was very patient about it but this is where the service center declined.. More

Great service department Everyone was very friendly and helpful. We are very happy with the dealership.We would recommend a Subaru to our friends and family. We are consideri Everyone was very friendly and helpful. We are very happy with the dealership.We would recommend a Subaru to our friends and family. We are considering a Subaru for our next car lease. More

12,000 mile service 2019 Forester Brought my vehicle in early. Joe Salerno always takes excellent care of my vehicles. He called me when the car was ready and when picked up it was va Brought my vehicle in early. Joe Salerno always takes excellent care of my vehicles. He called me when the car was ready and when picked up it was vacuumed, washed and the tires shining. Thanks. More

Friendly experience Barry was very knowledgeable and helpful. Only negative was that the tires were low on Nitro and I had to go to another dealer In FTL to fill. Barry was very knowledgeable and helpful. Only negative was that the tires were low on Nitro and I had to go to another dealer In FTL to fill. The tire alert was lit up and no one noticed. Un More