Subaru of Pembroke Pines

Very helpful and efficient. Julio went out of his way to help me with all my questions and to try to get me what I wanted help me with all my questions and to try to get me what I wanted More

The Subaru Of Pembroke Pines is amazing. Specially Julio Campos. Everything went smooth during the trade in and the purchase of a new vehicle. I love my new Subaru! Campos. Everything went smooth during the trade in and the purchase of a new vehicle. I love my new Subaru! More

Outstanding experience. They made the car buying experience quick and easy. Tony was very knowledgeable and helped my wife and I pick the perfect car. In fact, we will buy our next and future cars i experience quick and easy. Tony was very knowledgeable and helped my wife and I pick the perfect car. In fact, we will buy our next and future cars in the same place. I have never owned a Subaru, yet am Extremely satisfied with the service and the car. More

Tony D’ Argenzio gained my respect and admiration throughout purchase process. He was genuine and a go getter. I would definitely recommend him without hesitation. throughout purchase process. He was genuine and a go getter. I would definitely recommend him without hesitation. More

Very attentive staff! Quick responses to all inquiries and frequent communication through the car-buying process. and frequent communication through the car-buying process. More

70 point drop in credit score. Finance department hasn't sent lease payoff to Chase Bank. Went to Chase, they say it's a Subaru issue. Call Subaru, no answer. Now I'm on a lease and purchase which made my l sent lease payoff to Chase Bank. Went to Chase, they say it's a Subaru issue. Call Subaru, no answer. Now I'm on a lease and purchase which made my lease payment late, and I've never missed a payment in my life. Been waiting 20 days for Subaru to send lease payoff to Chase. What's the problem Subaru finance department? More

On July 26, 2021, I responded to Subaru of Pembroke Pines, I've been there once before and I left a review on Google, needless to say I am extremely satisfied with their service, additionally one of th Pines, I've been there once before and I left a review on Google, needless to say I am extremely satisfied with their service, additionally one of the main things that I like to point out is that from the moment you arrive, you are kept informed and when you leave, weather your vehicle stays or you take it, you are kept informed via text or email of the progress. Chris the Service Manager keeps exceeding himself and raising the bar of excellence. I'd like to ad that, I've dealt with Jorgr Tocuyo(Service advisor) and he is very courteous, knowledgeable and prompt and what a gentleman. Needless to say that, this Dealer is a place to go when you are in need to repair or suggestions regarding your vehicle. More

"Never trust a car salesman." How sad is it that this statement is still relevant in 2021. I called to check on a particular make and model. I was told they have nothing in stock. Five minutes later statement is still relevant in 2021. I called to check on a particular make and model. I was told they have nothing in stock. Five minutes later I receive a call and I am told they have the car I am looking for in stock. I mention that I am an hour and a half away and need to be certain if it is indeed in stock. I am told repeatedly that it is; even the color and trim package. I went so far as to send two text messages also verifying that the vehicle is in stock. Well, you can guess how the story goes. I arrive 90 minutes later and salesman is only concerned with having me sit at the desk and take my information. I circumvent this by asking to see the car first. I could tell by the salesman's expression that my worst fears were correct. He continued the charade by saying let me go see. Sure enough, he returns and says, "We can order the car for you." THEY never had the car in stock, never just sold, never on the way. A complete fabrication just to get me in the office. Salesperson pretty much said as much. He had nothing in the lot of offer. Nothing at all in that model. I understand dealers have low inventory but how about being honest up front with customers. I might have special ordered the car if they had treated me with respect. A three hour drive wasted on a poorly executed bait and switch. Leaving a review in hopes of saving others from this scam. Their good reviews are because they ask customers to do so on the spot as part of the negotiations. Their real rating from the BBB is D+ https://www.bbb.org/us/fl/hollywood/profile/new-car-dealers/subaru-of-pembroke-pines-0633-90026968 More

Had issues with my tire that turned out to be dry rot and damaged the wheel while driving, they discovered the issue along with others. Helped alot with pricing and provided a loaner when needed after servic damaged the wheel while driving, they discovered the issue along with others. Helped alot with pricing and provided a loaner when needed after service extended by 1 day. More

Amazing customer service! Steven Ross is an awesome service advisor! Mr. Steven goes beyond and will exceed your expectations. He takes time to explain and take care of all of our family vehicles. ~ s service advisor! Mr. Steven goes beyond and will exceed your expectations. He takes time to explain and take care of all of our family vehicles. ~ simply the best! That’s for getting me into SURAU 💥 great experience! I hope everyone gets the same experience I always have at Subaru when I visit to do any service to my vehicles. Cheers to Subaru for having someone like him! He is a great asset to Subaru of Pembroke Pines. More