Subaru of Pembroke Pines

Warranty Repair Service appears to have corrected an A/C fan warranty issue. Can't help but wonder how much less than 4 hours my wait would have been had I been noti Service appears to have corrected an A/C fan warranty issue. Can't help but wonder how much less than 4 hours my wait would have been had I been notified by a staff member when the repair was complete. More

first service all very pleasant agents and Alba was very nice and friendly she got us in and out when we had the car in for service, she is just pleasant as can be all very pleasant agents and Alba was very nice and friendly she got us in and out when we had the car in for service, she is just pleasant as can be, and so was the rest just a great team keep up the good work More

It was actually a pleasant experience Lease was ending on my Accord and I wanted another one with manual transmission. 3 Honda dealers pretended to be trying to locate one for me and led m Lease was ending on my Accord and I wanted another one with manual transmission. 3 Honda dealers pretended to be trying to locate one for me and led me to believe one could be ordered - then I was shocked to read in a magazine Honda is no longer making Accords with manual. I wasn't even considering any other car but I was so frustrated and angry I decided to give the Subaru WRX a try since manual transmission is standard on that model. Salesman Mike Kahuk was the complete opposite of the cliche shady Honda salesmen. At our first meeting for a test drive as soon as I sat in the car I got a call from the hospital where I work that I needed to come in ASAP. I rescheduled the test drive for the next day, loved the car and sat with Mike to go over the terms of a lease - pretty much just like on their website. No pretending, no secret talks with the manager, no extra miscellaneous upcharges - he just gave me the best deal right away. Then I had to make arrangements to turn in my leased Honda and Mike advised me on how to approach that. Then our area got hurricane warnings and I was called in to do extra shifts at the hospital and had to keep postponing the date to actually sign the papers and pick up the car because of the weather and my insane work schedule. Mike was so patient and understanding. He even helped facilitate the transfer of my Accord to a nearby Honda dealer. He was such a pleasure to deal with - polite, reassuring, knowledgeable. Getting a new car is exciting - it shouldn't be a stressful ordeal playing games. Mike made it a pleasant experience even during this challenging time. More

Yesterday, I went to the Pembroke Pines Subaru dealership for my first service on my Forester. I was delighted to see that all safety protocols were visible. The inside of the car from the steering wheel to for my first service on my Forester. I was delighted to see that all safety protocols were visible. The inside of the car from the steering wheel to the seats and the floor were covered in plastic or thick paper. I was informed that the service would take an hour and that was exactly how long it took. Very nice people to deal and I’m a happy customer. More

A spectacular experience! From beginning to end everyone was helpful and courteous! I would recommend this dealership if your loot for a Subaru. We are now part of the Subaru family! was helpful and courteous! I would recommend this dealership if your loot for a Subaru. We are now part of the Subaru family! More

Everyone that I interacted with was very professional Great people, I liked the professionalism, the cleanliness of the waiting room. Everyone that I interacted with was very courteous and professional. I Great people, I liked the professionalism, the cleanliness of the waiting room. Everyone that I interacted with was very courteous and professional. I recommend it. More

Great service as always. Joe was fantastic. He went over and above to take care of our needs. Thanks to Joe and the crew. Trying times made confortable and above to take care of our needs. Thanks to Joe and the crew. Trying times made confortable More

Extraordinary Customer Experience We had a great experience with the Subaru of Pembroke Pines Team. From the moment we walk in Alex Caballero made us feel welcomed. We really enjoy We had a great experience with the Subaru of Pembroke Pines Team. From the moment we walk in Alex Caballero made us feel welcomed. We really enjoyed his detailed explanations of the different models and features. He took his time to make sure we found the right model for us. He also made sure that we could look and get a feel of different options that we were considering. He was also very patient and nice with us during the whole process. We can definitely say he provided an EXTRAORDINARY SERVICE. We are very happy with our purchase. Also, a shout out to Ron Martin and JC who were of great support during the process. More

Very Easy From the minute I walked in Tony made the whole experience enjoyable. He was extraordinary in the way he explained the different models, options and From the minute I walked in Tony made the whole experience enjoyable. He was extraordinary in the way he explained the different models, options and made sure I got the right car for me. Everyone else who were involved with the process were very pleasant to work with. More

There was food in premise which was awesome. Wait area was relaxing. I even stay a few hours over when my car was ready because i lost track of time was relaxing. I even stay a few hours over when my car was ready because i lost track of time More