Back

Subaru of Pembroke Pines - Service Center

Pembroke Pines, FL

4.2
990 Reviews

990 Reviews of Subaru of Pembroke Pines - Service Center

Sort by
December 14, 2019

Anthony ROCKS Anthony was helpful and Amazing, genuinely cared, super nice and so efficient!. Couldn't ask for more. Subaru at Pembroke Pines is always great!. I wo More

by erikahulett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 16, 2019 -

Subaru of Pembroke Pines responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

December 13, 2019

Quick and painless This is a vary busy dealer that knows how to stay organized through the rush of service appointments. I appreciate the immediate check in and the reas More

by saldana3117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ladaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Whitney
December 12, 2019

Smooth Service Everything went smoothly, from the moment I arrived until I picked up my vehicle at the end of the service. The service advisor was helpful and friend More

by Tbred74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve the service advisor
Dec 13, 2019 -

Subaru of Pembroke Pines responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 12, 2019

20,000 mile service Even though I had an appointment, it was 15 minutes before I spoke to an advisor. Once I received a text that my car was done and going the the car wa More

by mam4700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with 2 different advisors
Dec 13, 2019 -

Subaru of Pembroke Pines responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to us at (954) 443-2575 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. Take care.

December 11, 2019

Gold dealer I took my Firester for the 2 y maintenance. The job was done quickly and the car was delivered washed and clean, as it should. More

by nino50ps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Salerno
Dec 12, 2019 -

Subaru of Pembroke Pines responded

Nino50ps, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

December 11, 2019

Another excellent experience Went to service department due to recalls and regular maintenance for my Subaru. From dropping and picking up the vehicle was a good experience. Job d More

by miguel.millan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ridel Linares
December 10, 2019

1st time service Steven took very good care of me making sure al of my concerns were covered. Kyle was kind enough to set up my appointment for me. More

by melissa626torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ross???, Kyle Thompson
Dec 11, 2019 -

Subaru of Pembroke Pines responded

Melissa626torres, we're happy you found our staff to be so supportive during your experience here at Subaru of Pembroke Pines. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 08, 2019

Great and honest service department The team in the service department were helpful and were able to fix the issue I had with my car. Stephen explained the issue I was having with my tra More

by GABBYT15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vasquez was very nice honest and helpful
December 07, 2019

Best service ever Superb service, friendly team and positive attitude always. They have the solution for everything and they are really fast to do the service. Since More

by SILVEL1786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve was his name, he was incredibly nice and so easy to work with. He immediately took care of the issue and did it in a very fast time. Thank you
December 05, 2019

Absolutely best service in town I arrived earlier than my scheduled appointment and was attended immediately. This place makes sure you are informed of the process from the reception More

by JORGETONG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia, service manager. Why is he not on the list?
Dec 06, 2019 -

Subaru of Pembroke Pines responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

...
44
...