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Subaru of Pembroke Pines - Service Center
Pembroke Pines, FL
990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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990 Reviews of Subaru of Pembroke Pines - Service Center
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December 05, 2019
Friendly Service The greeter, who was the first person to talk to us when we took our Forester in for service, met us with a smile and a positive attitude. We told hi The greeter, who was the first person to talk to us when we took our Forester in for service, met us with a smile and a positive attitude. We told him who our service representative was that that we did have an appointment. He kindly asked us to wait inside and informed us that the service rep would be along soon. When Steve showed up he professionally asked us if there were any additional items that we needed checked out and told us an estimated time we would have to wait. Everything was taken care of and we had time to do a little shopping in the shops across the road. Merry Christmas! More
by jonas85
Verified Customer
December 04, 2019
Replacement of A post cover due to.damage at previous servic Had remote start installed. Technician left greasy fingerprints on cloth covered trim. Had to ask how to use it. Service person had to go ask how t Had remote start installed. Technician left greasy fingerprints on cloth covered trim. Had to ask how to use it. Service person had to go ask how to use it. Dealership replaced trim free of charge. After car was finished took lot person 5 minutes to find where car was parked. More
by hugheskd261
Employees Worked With
December 04, 2019
EXTRAORDINARY SERVICE!!! I would definitely recommend Subaru of Pembroke Pines. Audwin is always helpful and has been there for me since my first Subaru. Everytime I come for I would definitely recommend Subaru of Pembroke Pines. Audwin is always helpful and has been there for me since my first Subaru. Everytime I come for service, He takes care of me More
by alovinsky0
December 03, 2019
Fit me in for Oil Job same day My service representative was Jaime and he is a straight shooter and assured my the my car was serviced in the amount of time as promised. He provide My service representative was Jaime and he is a straight shooter and assured my the my car was serviced in the amount of time as promised. He provided excellent customer service. I appreciate the free coffee and cookies.. More
by Dr Jay
Employees Worked With
JAIME Garcia
December 01, 2019
Oil change gone wrong The service crew did not put the appropriate amount of oil for my model Outback. Had to take it back after low oil level light turned on. Was told whe The service crew did not put the appropriate amount of oil for my model Outback. Had to take it back after low oil level light turned on. Was told when I took it back that the crew did not realize it was a 3.5 liter model. They had to add 1.5 liter.. More
by bullittblas
Employees Worked With
November 30, 2019
The absolute best Joe and his team truly care about their customers and the mechanics take the best care of your car here. I won't go to any other Subaru because I can' Joe and his team truly care about their customers and the mechanics take the best care of your car here. I won't go to any other Subaru because I can't find a team as good as the one at Pembroke Pines Subaru! More
by sbaltz1113
November 29, 2019
Excellent and professional service. Joe Salerno is the best! Joe Salerno has excellent customer service skills. He is very professional and honest. I trust Joe. He's the main reason I keep coming back. Joe Salerno has excellent customer service skills. He is very professional and honest. I trust Joe. He's the main reason I keep coming back. More
by jzbolivar
Employees Worked With
Joe Salerno
November 28, 2019
I was told the service takes 1.5 hours and the actual time w I had 3 recalls on my car and I was not informed about that .Jaime Garcia is great person but the people who does the actual service are horrible I had 3 recalls on my car and I was not informed about that .Jaime Garcia is great person but the people who does the actual service are horrible More
by NIDALCABLE
Employees Worked With
Jaime Garcia
November 28, 2019
First service for New Subaru Legacy My service consultant was: Jaime Garcia. The most knowledable service representative I have ever come across. He explained everything with such pr My service consultant was: Jaime Garcia. The most knowledable service representative I have ever come across. He explained everything with such precision and clarity to a person who does not have a background in automobile education. Everything was transparent in our interaction and he provided excellent service with great professionalism. More
by zshei001
Employees Worked With
Jaime Garcia
November 27, 2019
Great service advisor My previous service advisor was unavailable at my appointment time, so Joe stepped up to the plate and made sure my car was on its way to its regular My previous service advisor was unavailable at my appointment time, so Joe stepped up to the plate and made sure my car was on its way to its regular maintenance and recalled items. My Car was returned when promised and the advisor kept me updated through text messages. Very happy with my new service advisor Joe! More
by TITAGIDGE
Employees Worked With
Joe -Service Advisor
