Alex Caballero

Alex Caballero exhibited total professional service to my husband and I throughout our entire visit. husband and I throughout our entire visit. More

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I couldn't be more impressed with the exceptional service provided by your team at the dealership. From the moment my mom walked in, she was greeted by a sales guy name Kevin. He couldn’t help her since he w provided by your team at the dealership. From the moment my mom walked in, she was greeted by a sales guy name Kevin. He couldn’t help her since he was busy with 2 other clients, however, instead of keeping her waiting, he was professional enough to find her someone available to help her. Alex Caballero was available at the moment and how lucky she was to have him as her salesperson. Alex was not only very knowledgeable about the vehicles but also genuinely interested in finding the perfect fit for her needs. He treated her as a friend, was always honest on the pricing, never pushed her on the deal and worked hard to get her a good deal, which I know it wasn’t easy since her income was not huge and she did not have the best credit score. Subaru of Pembroke Pines was the 4th dealer we visited that day and we couldn’t believe how outstanding they were, in comparison with the other dealers we previously visited. It was amazing the extra hours Alex and his team stayed there to help my mom get the vehicle she needed. The finance and sales team integrated by Bryan Medina (Sales Manager) and Glenn Martin( Financing Dept) went above and beyond to ensure a smooth approval process, navigating through all the necessary paperwork with expertise and patience. Also a special shoutout to the director Jaime-Gaitan for going the extra mile to secure the best possible financing options, truly making this purchase a dream come true. Their dedication, professionalism, and commitment to customer satisfaction are unmatched. Kudos to your outstanding team! More

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On 03-23-2024, I went to SUBARU OF PEMBROKE PINES to buy, at residual value, the 2021 CROSSTREK we leased from Alex Caballero (excellent salesman, professional and helpful). Our problem started with the fina at residual value, the 2021 CROSSTREK we leased from Alex Caballero (excellent salesman, professional and helpful). Our problem started with the finance agent, Glenn Martin. This is a very dishonest man, unprofessional, and just trying to scam customers. Very disappointed with his behavior. He was rude and just trying to force his will. He does not care about customer, he just cares about himself and "any" way to make a huge commission. He lacks a minimum of education and how to treat customers (I do not mean he has to be like a servant to customers, no, do not get me wrong). The time with this financial agent was the worst. I am pretty sure this man will make some customers to never comeback to SUBARU OF PEMBROKE PINES (even if the salesperson was awesome). Jose Diaz More

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A vehicle is only as safe as its tires are reliable. Less than 2 months into driving our new 2024 Subaru Crosstrek, one of the tires failed catastrophically, blowing out on the interstate. While this Less than 2 months into driving our new 2024 Subaru Crosstrek, one of the tires failed catastrophically, blowing out on the interstate. While this dealership did acknowledge that there was no damage or debris found on the tire's driving surface, they also insisted we purchase a replacement tire despite emphasizing that such an incident was "unheard of". Leaving a review in case it is part of a larger trend of defective tires causing unnecessary risk and cost to drivers behind the wheel of a new Subaru. Update: After hearing back from the dealership, they were able to resolve my concerns. Thank you especially to Rosalie Marti, Service Manager, for stepping in. More

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The dealer has great inventory and knowledgeable staff to help you find the exact car you're looking for. They also are able to provide service without it taking forever like most dealers. help you find the exact car you're looking for. They also are able to provide service without it taking forever like most dealers. More

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Alex was absolutely the best I could have asked for. Was there for everything I needed and went above and beyond in his service to us. Made the entire experience enjoyable and easy. Thank you so much! Was there for everything I needed and went above and beyond in his service to us. Made the entire experience enjoyable and easy. Thank you so much! More

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Just my favorite experience that I've ever had buying a car. Alex went about and beyond to make our purchase easy, pressure free, and pleasant. He took the time to explain everything from Start to finish. car. Alex went about and beyond to make our purchase easy, pressure free, and pleasant. He took the time to explain everything from Start to finish. We left feeling great and will Alex for all if purchases. Awesome job Alex! More

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Honestly the best car buying experience I’ve ever had. Alex Caballero made sure I was well informed about everything from the paperwork to the car itself. I felt so comfortable throughout the entire proce Alex Caballero made sure I was well informed about everything from the paperwork to the car itself. I felt so comfortable throughout the entire process. I’m so glad that I made the drive to this dealership instead of sticking to one closer to me because I actually felt like a valued customer here. I left the dealership in the car I wanted and with the information I needed to know about it so I can drive off with confidence. More

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I drove all the way from Cutler Bay to buy a car from Subaru of Pembroke Pines and it was well worth it! Not your usual car buying experience. Everyone was very friendly and no hard sale! I'll be buying Subaru of Pembroke Pines and it was well worth it! Not your usual car buying experience. Everyone was very friendly and no hard sale! I'll be buying from them again! More

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The entire team there is amazing. Ron Martin, in particular, is the most thorough, genuine, caring, and trustworthy sales professional I know in the car business. He takes pride in hi Ron Martin, in particular, is the most thorough, genuine, caring, and trustworthy sales professional I know in the car business. He takes pride in his work, follows up consistently, and goes out of his way for all of his customers. I have been doing business with Ron since 2009 and always look forward to working with him. I highly recommend Ron Martin and his team at Subaru of Pembroke Pines. They are the best! More

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