Subaru of Pembroke Pines - Service Center

Great Service The service was great in terms of letting me know what would happen and also providing transportation back to my home and to the dealership again. Tha The service was great in terms of letting me know what would happen and also providing transportation back to my home and to the dealership again. That’s not something that my dealership in Seattle would have done. More

Subaru of Pembroke Pines Went in for service was done quick and right the first time. Great service minimal wait time friendly staff parts had to be ordered they where there w Went in for service was done quick and right the first time. Great service minimal wait time friendly staff parts had to be ordered they where there waiting when I arrived. More

Friendly and efficient Joe took care of my service needs efficiently . He was attentive to my scheduling needs with getting my vehicle fixed and me and my family on our way Joe took care of my service needs efficiently . He was attentive to my scheduling needs with getting my vehicle fixed and me and my family on our way. More

Makes servicing my car easy! Joe is the best. He explains everything and always communicates any concerns or issues! Makes servicing my car a positive experience. I always know th Joe is the best. He explains everything and always communicates any concerns or issues! Makes servicing my car a positive experience. I always know that I am driving a dependable automobile! More

Service I came in for my 6000 miles service and met with Jaime who was very friendly and provided excellent customer service by explaining what the services c I came in for my 6000 miles service and met with Jaime who was very friendly and provided excellent customer service by explaining what the services consist of and they even washed my car. I was very pleased with the service and knowledge Jaime of service provided. I don't remember his last name. I will definitely come back! More

Friendly service but wait time is excessive The staff is exceptionally friendly and the service is always great. However, I waited 4 hours for an oil change and brake fluid exchange, which was e The staff is exceptionally friendly and the service is always great. However, I waited 4 hours for an oil change and brake fluid exchange, which was excessive. I had an appointment at 9 am and my car wasn't ready until 1 pm. If they could improve wait time, it would be a 5 star review. More

Fantastic Service I Absolutely love everyone in the service department at Subaru pines. Would not take my car anywhere else when it needs major minor service thanks fo I Absolutely love everyone in the service department at Subaru pines. Would not take my car anywhere else when it needs major minor service thanks for always being there for me Joe and Chris and the others More

Jaime Garcia Best Service Advisor Today I had my Subaru serviced at Subaru Pembroke Pines. What made this a very easy and simple process was Advisor Jaime Garcia. As regularly, custom Today I had my Subaru serviced at Subaru Pembroke Pines. What made this a very easy and simple process was Advisor Jaime Garcia. As regularly, customer, I knew in advance what was needed to be done to my vehicle. Mr. Garcia does a great job communicating with the customer, as to what my vehicle service is due. In addition, I had a coupon to get my vehicle detailed, which meant it be in service all day long. As busy as it was for a Monday Mr. Garcia, found a loaner vehicle for me, knowing I travel across from Palm Beach to Miami for work. The entire process took less then 30 minutes of my time from when I got there until I left. Mr. Garcia called me today at approximately 5:45pm, and said the vehicle was done, and detailed and looked great. He told me I could come tonight, or in the morning whatever was easier for me. The fact this morning Mr. Garcia went out of his way to find me a loaner, I decided to bring the vehicle back so it would be available in the morning for another customer. When I returned to the dealer at 6:10 pm, Mr. Garcia was still there and took time to go over the service done and check me out when I knew it was time for him to go home. This is what I call “Outstanding Customer Service” from a true professional. I also have a Lexus which I service next door and receive excellent service. But I have to say Mr. Garcia does his job far above any service advisor I’ve used in any dealer in Miami or Broward. More

Efficent As Expected from my #1 Dealer, will be returning for my next Service and Next new Forester. I would like to see the rims cleaned a a little better t As Expected from my #1 Dealer, will be returning for my next Service and Next new Forester. I would like to see the rims cleaned a a little better though. More