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Subaru of Port Richey - Service Center

Port Richey, FL

4.5
2,374 Reviews

2,374 Reviews of Subaru of Port Richey - Service Center

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September 17, 2019

Overall service Excellent customer service, maintenance department staff is very helpful and qualified. Sales staff is helpful, knowledgeable, they take the time to f More

by cjnich7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Meyer
Sep 18, 2019 -

Subaru of Port Richey responded

Hello, we're happy you found our staff to be so supportive during your experience here at Subaru of Port Richey. Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Port Richey!

September 17, 2019

Very good and professional service We had only good experience with Subaru of Port Richey. First we came for a service of our 2015 Outback and left with the brand new outback 2019 3.6. More

by Xigwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett France, Alex Cardullo
Sep 18, 2019 -

Subaru of Port Richey responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 14, 2019

Thorough, pleasant & quick! I bought a used car from them and it came with free oil changes, so I figured "Why not?". I'm 71 and this could very well be the last car I buy, what More

by davesutherland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregg Meyer
Sep 15, 2019 -

Subaru of Port Richey responded

Thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 12, 2019

Broken hood cable cord While my oil change was quite, my hood cable release cord broke after they worked on my car. My hood hasn't been able to open since I was there last. More

by MELISSACALDERON73
Recommend Dealer
No
Employees Worked With
Todd Cross
Sep 28, 2019 -

Subaru of Port Richey responded

Melissa, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (727) 862-9044 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

September 12, 2019

Great service!!! Even tho theh were busy they made sure I was comfortable, and when they got to my car they took care of it pretty quick all while throughly checking m More

by Archie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Barker, Gregg Meyer, Shevon Murren
Sep 15, 2019 -

Subaru of Port Richey responded

Thank you, Archie! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Port Richey!

September 12, 2019

Courteous Always there to help and let you know of anything you might need to be looked at in the future. Great customer service. Thank you! More

by shookcarol0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Belviso
Sep 15, 2019 -

Subaru of Port Richey responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

September 11, 2019

Thanks Work done in a timely manner. Clean waiting area, good coffee. All worked finished on time, the car was left clean, inside employees seemed to enjoy t More

by nnalorac1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bradford
Sep 11, 2019 -

Subaru of Port Richey responded

Hello, thank you so much for the 5-stars! It's great to see that everything was completed in a timely manner, and to your satisfaction. Please don't hesitate to reach out if there's anything we can do for you. Take care.

September 04, 2019

What a waste of time Short version was there for oil change,tire rotate, wash. Wash never started after being there 2 hours. I went to wash bay,took my vehicle. More

by jwsseevans416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know
Sep 20, 2019 -

Subaru of Port Richey responded

Hello, thank you for leaving us this detailed feedback. We strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to turn your experience around. Please reach out to us at (727) 862-9044 at your earliest convenience to discuss how we can turn this experience into a positive one. We hope to hear from you soon.

September 03, 2019

Oil changes are a breeze! I just went for my first free oil change. It was quick and painless. I got a few minutes to catch up on Facebook and the I was on my way. More

by lrobinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Meyer
Sep 08, 2019 -

Subaru of Port Richey responded

Hello, we're glad we could assist with your oil change! We're always happy to be of service to you if anything else comes up. Thank you, and have a great day!

August 31, 2019

Check up They were on time & quick. Staff is very nice. The only problem is that they fixed a cover by the drivers seat, it didnt work. I need to go back. More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 01, 2019 -

Subaru of Port Richey responded

We really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. Please don't hesitate to reach out if there's anything additional we can do for you.

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