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Subaru of Sterling
Sterling, VA
570 Reviews
Conveniently located in Sterling, VA, the team at Subaru of Sterling understands the needs of customers in the Northern Virginia, Herndon, Ashburn, and Chantilly, VA, areas. At Subaru of Sterling, we offer a searchable online inventory of new Subaru cars, like the Legacy, Impreza, Crosstrek, Forester, Outback, BRZ and WRX along with well-maintained used cars in Northern Virginia by today's top manufacturers. Come on in and schedule a test drive! Our sales staff will help you find that new Subaru or Certified Pre-Owned vehicle that you have been searching for.
For years, the financial staff at Subaru of Sterling has offered expert advice for those seeking an affordable Subaru car loan or lease in the Sterling, VA, area. Our service doesn't just stop there. Our local area customers can come in and take advantage of our knowledgeable Subaru service technicians and a fully-stocked inventory of Subaru auto parts in Sterling, VA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 570 reviews
August 02, 2025
Went for an oil change. When my car was ready, instead of checking me out, the unpro service advisor started talking and dealing with questions of a person who came after me When my car was ready, instead of checking me out, the unpro service advisor started talking and dealing with questions of a person who came after me. I was in a hurry, and approached the second service advisor who said he had to train a new employee….clearly more important than a helping a customer! To boot, they said they rotated tires, but i found air pressure low in all tires (after picking up the car)! Had to go to a gas station to fill air in all my tires. Clearly below mediocre service and poor service advisors. Hey, can u train them to not wear scowl on their faces at 8am….maybe they need a new job ?? If this happens again (every one deserves a second chance)… it will be sayonara to this dealership…. More
by chadhars00
Employees Worked With
James & Jorge
July 30, 2025
My wife dropped off her Forester Monday night for routine servicing and a state inspection. We specifically told the technician that we did not want the tires rotated because we just had them done at Costco. servicing and a state inspection. We specifically told the technician that we did not want the tires rotated because we just had them done at Costco. The next day when we returned to pick up the car, there was a $53 dollar charge for tire rotation. We complained and they took the charge off but now we need to go back to Costco and have them rotate the tires back the way they were. The service tech who checked the car in was present during our discussion with another tech and never said a word about the tire rotation issue. We buy our tires at Costco because they offer free tire rotation for the life of the tires instead of charging $53 for this service. The most ridiculous thing is that in order to check the brakes for the state safety inspection they have to take the tires off anyway. So why would there even be a charge to rotate tires? More
by bncollies
Employees Worked With
I don't remember the name of who we worked with.
March 19, 2025
I had a phenomenal experience purchasing my CROSSTREK. Anibal, Josh, and Mike went above and beyond to help me though the process. Their knowledge and expertise made for a smooth and stress-free experienc Anibal, Josh, and Mike went above and beyond to help me though the process. Their knowledge and expertise made for a smooth and stress-free experience. I couldn't be happier with the customer service and my purchase. I plan to be a Subaru owner for life! Thank you! More
by Kylie123456
Employees Worked With
March 14, 2025
If you're looking for a honest, soft sell, and straight forward car buying experience ask for Omid Ahmadi at Subaru of Sterling. I'm in awe of how easy Subaru of Sterling made the whole process. I really f forward car buying experience ask for Omid Ahmadi at Subaru of Sterling. I'm in awe of how easy Subaru of Sterling made the whole process. I really feel like they took care of us and my mind is spinning in disbelief. I did all of my transactions over phone/email/text. Asked if they had a car available and asked for their best price. A couple other dealers had competitive prices and once we agreed on the price we stopped by the dealer to finalize everything. I was honestly expecting a gotcha somewhere but nope, everything was a straight arrow. No xx fake fees. No xx "Protection Packages" None of that stuff that gives (other!) dealers a bad rep. I'll be honest, I went in expecting a fight but nope, I was wrong. I can't recommend Omid and Subaru of Sterling enough. 10 out of 10. Love the car! More
by pitterchi
Employees Worked With
January 17, 2025
Great service and sales! Sale of my Outback was seamless! Highly recommend them for your next car. Sale of my Outback was seamless! Highly recommend them for your next car. More
by lauriekassab
January 07, 2025
Service manager and including all the employees are very kind, every service I got through them was really satisfied, also diagnosed correctly and repaired timely manner. That is why I am taking my car to kind, every service I got through them was really satisfied, also diagnosed correctly and repaired timely manner. That is why I am taking my car to that dealer even though I live 20miles away. More
by jungjaklee
Employees Worked With
December 30, 2024
Recently traveled from NC home to visit friend in Leesburg. During visit my Subaru begun to smoke under the hood. Fortunately found Stohlman near by. Arrived at service department at 3pm on Friday wi Leesburg. During visit my Subaru begun to smoke under the hood. Fortunately found Stohlman near by. Arrived at service department at 3pm on Friday with of course no appointment. They quickly diagnosed the problem and said car would be ready the next day. They also coordinated with my home dealer to see that all costs were covered. They could not have been more helpful. Many thanks for your great service Arvan Nano. More
by BobJ
Employees Worked With
November 12, 2024
The service was very timely and the service personnel very nice and supportive. The facility was very clean and inviting. very nice and supportive. The facility was very clean and inviting. More
by dave_fran
