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Subaru of Sterling

Sterling, VA

4.3
573 Reviews
Conveniently located in Sterling, VA, the team at Subaru of Sterling understands the needs of customers in the Northern Virginia, Herndon, Ashburn, and Chantilly, VA, areas. At Subaru of Sterling, we offer a searchable online inventory of new Subaru cars, like the Legacy, Impreza, Crosstrek, Forester, Outback, BRZ and WRX along with well-maintained used cars in Northern Virginia by today's top manufacturers. Come on in and schedule a test drive! Our sales staff will help you find that new Subaru or Certified Pre-Owned vehicle that you have been searching for. For years, the financial staff at Subaru of Sterling has offered expert advice for those seeking an affordable Subaru car loan or lease in the Sterling, VA, area. Our service doesn't just stop there. Our local area customers can come in and take advantage of our knowledgeable Subaru service technicians and a fully-stocked inventory of Subaru auto parts in Sterling, VA.
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21736 Auto World Circle

Sterling, VA

20166

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Showing 573 reviews

August 28, 2025

Recently purchased a 2025 Subaru Outback from Sterling Subaru. The overall experience was excellent. Our salesperson was Anibal Romero and he treated my wife and I with both curtesy and respect. He ans More

by DanS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anibal Romero
Aug 28, 2025 -

Subaru of Sterling responded

Dan, it is wonderful to hear that Anibal and Mike provided such an excellent experience during your purchase of the 2025 Subaru Outback. We are thrilled that they treated you with courtesy and respect, and that your pricing request was handled smoothly. Thank you for choosing Subaru of Sterling, and we look forward to serving you and your family again.

August 28, 2025

Very rude (especially voice tone), disrespectful, behavior is unacceptable. Not coming back, plenty of other places that have polite staff and more competitive pricing More

by customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Subaru of Sterling responded

It's disheartening to hear about your experience with our team. We strive for respectful and courteous interactions, so it's concerning that we fell short here. Please feel free to reach out directly, as we'd like the opportunity to address this matter further. Thank you, David Littleton - Fixed Operations Manager - davidlittleton@lithia.com

August 04, 2025

Purchased a new Subaru Crosstrek in January. They were aggressive in setting us up with a service appointment, and ensured us that the first service is free. When we showed up for that service More

by Lesora2055
Recommend Dealer
No
Employees Worked With
Jyn Ruhl
Aug 06, 2025 -

Subaru of Sterling responded

Thank you for taking the time to share this feedback. I regret to learn about the confusion regarding the service appointment. We strive for transparency in all our dealings, and it seems we fell short here. Please reach out so we can discuss this further and address any other questions you may have. Thank you. Arvin Nano - Service Manager - arvinnano@lithia.com

August 02, 2025

Went for an oil change. When my car was ready, instead of checking me out, the unpro service advisor started talking and dealing with questions of a person who came after me More

by chadhars00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James & Jorge
Aug 06, 2025 -

Subaru of Sterling responded

I'm sorry to hear about your experience during the oil change. It sounds like we missed the mark on both service and communication, which is not what we strive for. We appreciate your feedback and would love another chance to make things right. Please feel free to reach out if you have any further concerns or questions. Thank you, Arvin Nano - Service Manager - arvinnano@lithia.com

July 30, 2025

My wife dropped off her Forester Monday night for routine servicing and a state inspection. We specifically told the technician that we did not want the tires rotated because we just had them done at Costco. More

by bncollies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the name of who we worked with.
Jul 31, 2025 -

Subaru of Sterling responded

I'm sorry to hear about the confusion with your recent service visit. It sounds like there was a miscommunication regarding the tire rotation, and I apologize for any inconvenience this has caused you. We appreciate your feedback and will use it to improve our processes moving forward. If there's anything else we can do or if you'd like to discuss further, please feel free to reach out directly. Thank you. Arvin Nano - Service Manager - arvinnano@lithia.com

March 19, 2025

I had a phenomenal experience purchasing my CROSSTREK. Anibal, Josh, and Mike went above and beyond to help me though the process. Their knowledge and expertise made for a smooth and stress-free experienc More

by Kylie123456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Schaub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Subaru of Sterling responded

Thank you for sharing your wonderful experience with us at Subaru of Sterling! We're delighted to hear that Anibal, Josh, and Mike made the process smooth and stress-free. Enjoy your new CROSSTREK, and welcome to the Subaru family for life! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

March 14, 2025

If you're looking for a honest, soft sell, and straight forward car buying experience ask for Omid Ahmadi at Subaru of Sterling. I'm in awe of how easy Subaru of Sterling made the whole process. I really f More

by pitterchi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omid Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Subaru of Sterling responded

We're delighted to hear that your experience with Omid and the team at Subaru of Sterling was straightforward and hassle-free! It's fantastic to know we could exceed your expectations, making the process seamless from start to finish. Enjoy every moment in your new car! We wish you safe travels and look forward to your next return.

January 17, 2025

Great service and sales! Sale of my Outback was seamless! Highly recommend them for your next car. More

by lauriekassab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Service manager and including all the employees are very kind, every service I got through them was really satisfied, also diagnosed correctly and repaired timely manner. That is why I am taking my car to More

by jungjaklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Recently traveled from NC home to visit friend in Leesburg. During visit my Subaru begun to smoke under the hood. Fortunately found Stohlman near by. Arrived at service department at 3pm on Friday wi More

by BobJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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