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Subaru of Sterling
Sterling, VA
609 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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609 Reviews of Subaru of Sterling
July 30, 2025
My wife dropped off her Forester Monday night for routine servicing and a state inspection. We specifically told the technician that we did not want the tires rotated because we just had them done at Costco. servicing and a state inspection. We specifically told the technician that we did not want the tires rotated because we just had them done at Costco. The next day when we returned to pick up the car, there was a $53 dollar charge for tire rotation. We complained and they took the charge off but now we need to go back to Costco and have them rotate the tires back the way they were. The service tech who checked the car in was present during our discussion with another tech and never said a word about the tire rotation issue. We buy our tires at Costco because they offer free tire rotation for the life of the tires instead of charging $53 for this service. The most ridiculous thing is that in order to check the brakes for the state safety inspection they have to take the tires off anyway. So why would there even be a charge to rotate tires? More
by bncollies
Employees Worked With
I don't remember the name of who we worked with.
March 19, 2025
I had a phenomenal experience purchasing my CROSSTREK. Anibal, Josh, and Mike went above and beyond to help me though the process. Their knowledge and expertise made for a smooth and stress-free experienc Anibal, Josh, and Mike went above and beyond to help me though the process. Their knowledge and expertise made for a smooth and stress-free experience. I couldn't be happier with the customer service and my purchase. I plan to be a Subaru owner for life! Thank you! More
by Kylie123456
Employees Worked With
Mike Schaub
March 14, 2025
If you're looking for a honest, soft sell, and straight forward car buying experience ask for Omid Ahmadi at Subaru of Sterling. I'm in awe of how easy Subaru of Sterling made the whole process. I really f forward car buying experience ask for Omid Ahmadi at Subaru of Sterling. I'm in awe of how easy Subaru of Sterling made the whole process. I really feel like they took care of us and my mind is spinning in disbelief. I did all of my transactions over phone/email/text. Asked if they had a car available and asked for their best price. A couple other dealers had competitive prices and once we agreed on the price we stopped by the dealer to finalize everything. I was honestly expecting a gotcha somewhere but nope, everything was a straight arrow. No xx fake fees. No xx "Protection Packages" None of that stuff that gives (other!) dealers a bad rep. I'll be honest, I went in expecting a fight but nope, I was wrong. I can't recommend Omid and Subaru of Sterling enough. 10 out of 10. Love the car! More
by pitterchi
Employees Worked With
Omid Ahmadi
January 07, 2025
Service manager and including all the employees are very kind, every service I got through them was really satisfied, also diagnosed correctly and repaired timely manner. That is why I am taking my car to kind, every service I got through them was really satisfied, also diagnosed correctly and repaired timely manner. That is why I am taking my car to that dealer even though I live 20miles away. More
by jungjaklee
Employees Worked With
Arvin Nano
December 30, 2024
Recently traveled from NC home to visit friend in Leesburg. During visit my Subaru begun to smoke under the hood. Fortunately found Stohlman near by. Arrived at service department at 3pm on Friday wi Leesburg. During visit my Subaru begun to smoke under the hood. Fortunately found Stohlman near by. Arrived at service department at 3pm on Friday with of course no appointment. They quickly diagnosed the problem and said car would be ready the next day. They also coordinated with my home dealer to see that all costs were covered. They could not have been more helpful. Many thanks for your great service Arvan Nano. More
by BobJ
Employees Worked With
Robert Luu
October 22, 2024
Best customer service! !! Quick and clean as well as friendly. They reminded me of the service my car needs. I have received the same service since beginning with the car p !! Quick and clean as well as friendly. They reminded me of the service my car needs. I have received the same service since beginning with the car purchase. More
by vrburris
Employees Worked With
Noel Galo, Arvin Nano, Robert Luu
