Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
914 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
Contact Dealership
View Awards

5036 Commercial Drive

Utica, NY

13495

Directions

By Type

Showing 914 reviews

July 14, 2025

Experience was very good with the oil change. I did feel Tyler explained things to me when I asked questions regarding new tires and the pricing of them. I do need to call him, as I ended up fi More

by WANBWRITR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Subaru of Utica responded

We appreciate your positive feedback and 5-star rating! Thank you for choosing Subaru of Utica and let us know if you need further assistance with the coupon. Safe travels until next time!

July 13, 2025

Great customer service! Fast service! Waiting area is comfortable with snacks and drinks. Play area is perfect for moms on the go More

by ALCAST87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Subaru of Utica responded

Thank you for reviewing Subaru of Utica! We appreciate your business and hope to see you again. Have a great day!

July 11, 2025

Excellent experience from start to finish. Smooth sailing through the whole process. Bobby was great! More

by CHRISTINE.OTTO64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Springer
Report | Print
Jul 11, 2025 -

Subaru of Utica responded

Christine, thank you for sharing your experience with Bobby! We appreciate your business and hope to see you again at Subaru of Utica.

July 10, 2025

Smooth transaction buying my car, everyone at the dealership was excellent and it was a hassle free experience. More

by PETEM2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Altamura
Report | Print
Jul 10, 2025 -

Subaru of Utica responded

Thank you for your business and your kind review of Subaru of Utica!

July 08, 2025

Best experience I have ever had. Super friendly, helpful and very easy to talk to. More

by TJENNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Subaru of Utica responded

This review makes our day! We are so happy to hear that our team at Subaru of Utica could provide such a positive experience, and we hope for the chance to assist you again down the road!

July 02, 2025

Vehicle serviced in minimum time! Friendly and professional associates! Thanks to Bob my salesman for being there! More

by PEANUTS3351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Subaru of Utica responded

It is nice to hear that your service experience was efficient and pleasant at Subaru of Utica! It's great to know Bob and the team took good care of you. Thanks for choosing us!

July 01, 2025

From the service advisor to the tech, service was done in a timely manner and was done right More

by KRAZYKATLADY082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Subaru of Utica responded

Thank you for sharing your experience with Subaru of Utica! It is a pleasure working with you, and we look forward to next time!

June 27, 2025

Joanne, while under the duress of the pace in Service, exhibited impeccable professionalism. A+++++++ Tech! More

by GREG_AUFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Subaru of Utica responded

Thank you for recognizing Joanne's professionalism at Subaru of Utica! We're proud to have her on our team and appreciate your feedback.

June 25, 2025

Professional,helpful, courteous, patient, answered all questions thoroughly. Third Subarubwe bought and as always, very pleased. More

by R44CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick, Mohammed
Report | Print
Jun 25, 2025 -

Subaru of Utica responded

We're pleased to hear that your experience at Subaru of Utica was professional and satisfying. Thank you for choosing us once again, and we're thrilled you're pleased with your third Subaru purchase!

June 24, 2025

They suck. Gave me a super dirty rental car after having me wait all day for a “clean” one. Don’t go here More

by KALEIGH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Subaru of Utica responded

Hi Kaleigh, I'm sorry to hear about your experience with the rental car. We strive for cleanliness and efficiency, so it's disappointing to know we fell short. Please reach out if you'd like us to address this further or have any other concerns. Thank you, Billy Melendez - Service Manager - bmelendez@carbonecars.com

1
2
...
92