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Subaru of Utica

Utica, NY

4.8
907 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 907 reviews

April 22, 2023

Professional, easy, friendly, fast, kind, and accommodating. Best experience that I’ve ever had buying a car. Love the Subaru. More

by Silver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese, Christopher Cardello
Apr 25, 2023 -

Subaru of Utica responded

We are pleased to see you had the best car buying experience with our team! Let us know if we can help with anything in the future, have a great day!

February 21, 2023

I had a smooth worry free experience with Justin. He walked me through every step of the process and made sure I was well informed on all aspects of the transaction as well as my new car. It was a pl More

by krenm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
Feb 22, 2023 -

Subaru of Utica responded

Hello, it's wonderful to see you had a smooth car buying experience with Justin. Come see us again in the future!

February 15, 2023

I am a single momma of two kids and needed something reliable. I went in and sat down with josh and let me tell you he had me approved in an hour. 90 dollars less than the last dealership i went to for More

by Gabbienoble16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lawrence
Feb 20, 2023 -

Subaru of Utica responded

Hi Gabbie, congrats on your new car! It's great to see Josh and Jenny made the experience easy and smooth. Come see us again if you need anything in the future!

June 23, 2022

90 year old father got raked over by the service department Nearly $500 to diagnose an engine light issue Not good business More

by Jpgrimmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn
April 19, 2022

We felt welcome and confident that we had come to the right place to shop for a new vehicle. We traveled an hour due to a reference from a friend and were glad that we did. The sales person listened to More

by dreamcareer54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
Apr 19, 2022 -

dreamcareer54 responded

We felt welcome and confident that we had come to the right place to shop for a new vehicle. We traveled an hour due to a reference from a friend and were glad that we did. The sales person listened to what we were looking for, added his knowledge to what he had heard, and walked us straight to exactly what we wanted. The process was efficient and painless. Kudos to Mike Green and the Dealership Team. I will say one more thing about driving my third Subaru, "I Love my Subaru."

March 20, 2022

Justin was a pleasure to work with! Very knowledgeable and easy to talk to and do business with. More

by Lisaanweiler88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Malageese
Mar 24, 2022 -

Subaru of Utica responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2022

Very friendly. This was the first time I was ever given a no cost loaner vehicle. Service was completed in a reasonable timeframe. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mazza
Mar 03, 2022 -

Subaru of Utica responded

Hello Dave, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2022

Salesman was Justin Maganese. ..He was was very knowledgeable and easy to work with...Just a good guy More

by jo1duke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maganese
Feb 18, 2022 -

Subaru of Utica responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2022

The cars sell themselves, but the salesman keeps you coming back. We just bought our second car from here because after I bought my first one, my husband needed the experience of that fresh new subaru. More

by Megandarrow1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shamis
Jan 25, 2022 -

Subaru of Utica responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2022

Justin was great. Helped get me in my dream car within a few days. Answered all my questions and helped make the entire process comfortable. Great overall atmosphere More

by chloierood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Malagese
Jan 15, 2022 -

Subaru of Utica responded

Good morning Chloie. We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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