Subaru of Utica - Service Center

Friendly, fast and wonderful customer service. Service always done at a high standard. Always pleased with service staff. Service always done at a high standard. Always pleased with service staff. More

Joanne was knowledgeable, polite, and respectful. Inspection took a little longer than anticipated. Nice waiting area. Inspection took a little longer than anticipated. Nice waiting area. More

All I expected from my appointment was taken care of in a timely manner. Thank You! timely manner. Thank You! More

She is very helpful person. One time I came just before they closed and Joanna did everything to help me with my car. One time I came just before they closed and Joanna did everything to help me with my car. More

The Service manager moved my car forward when I told him that l could not wait any longer. An hour later my car had not been serviced. That helped me. When I show up at my appointment on time, I expect the that l could not wait any longer. An hour later my car had not been serviced. That helped me. When I show up at my appointment on time, I expect the. Dealership to honor the appointment more or less on time, not more than one hour later More

I had a appointment at 915 for a oil change I dropped off my car at 0730 I came to pick up my car at lunch time and had to till 120 I realize they are not a quick line but 4 hours for a oil change is terribl my car at 0730 I came to pick up my car at lunch time and had to till 120 I realize they are not a quick line but 4 hours for a oil change is terrible I spoke with the service manager who said he would call me later to discuss two days later no call More

The staff are friendly and professional. Tyler reviewed all of the information so that I could make an informed decision, the building is always clean and organized, Tyler reviewed all of the information so that I could make an informed decision, the building is always clean and organized, More

Great staff and service as always Very helpful and up front and flexible with my schedule front and flexible with my schedule More

Employees are always professional and very polite. They keep you informed on your progress and any problems. They keep you informed on your progress and any problems. More

Jeanne Palmer was very pleasant and informative. She explained things and went over services in detail. It was nice that she was honest and made references to her own experiences. She explained things and went over services in detail. It was nice that she was honest and made references to her own experiences. More