Subaru of Wakefield - Service Center

Always Friendly and so Accomodating I can't remember ever having a bad experience with the service at Subaru of Wakefield. They are always very friendly and helpful at the service count I can't remember ever having a bad experience with the service at Subaru of Wakefield. They are always very friendly and helpful at the service counter. I bought my Crosstrek there in 2014, which was a different experience all together. I do love my car, and I love the service crew! More

Excellent service and customer service. I recently took advantage of the new express service for an oil change and tire rotation on my 2015 Legacy. It was such an easy and fast service visit I recently took advantage of the new express service for an oil change and tire rotation on my 2015 Legacy. It was such an easy and fast service visit. I was helped by Dacota, who was friendly and efficient and added her personal customer service to complete my experience. I always receive high quality assistance from the service department from Mike, Mark , Christine, and Donna as well. Love my Subaru team. More

Continued Above and Beyond Service An important distinction with all car dealers is how you are treated AFTER the sale. Currently, all of our vehicles are well maintained at the Subaru An important distinction with all car dealers is how you are treated AFTER the sale. Currently, all of our vehicles are well maintained at the Subaru of Wakefield Service Center. Mike Rossi (Service Manager), Christine Gallella (Assistant Service Manager), and their team are always available to discuss all issues and promptly address any auto problems. Before servicing our vehicles, there is always a discussion about exactly what service will be performed, the cost of the service and the appropriate timeframe to complete all service. It's been our experience that the service team goes above and beyond to insure we are satisfied with all work completed. Now, with the online scheduling of service appointments, it's much easier to maintain all vehicles! Linda and Tom C. More

Top notch Service Crew I've been coming here for 2 years now. They guys treat my car with respect and if they ding/nick/scratch something they will make it right, even if th I've been coming here for 2 years now. They guys treat my car with respect and if they ding/nick/scratch something they will make it right, even if that means sending it to a paint shop for a buff. Sure it's an inconvenience, but at least they stand by their service. Willing to price match other dealers on coupons and accept AAA discounts. Would highly recommend Mike Rossi and his team. More

Above and beyond Subaru of Wakefield service center is the best. They go above and beyond to help you and their communication is top notch. Keep up the great work! Subaru of Wakefield service center is the best. They go above and beyond to help you and their communication is top notch. Keep up the great work! More

Oil Change I got my oil changed and tires rotated. The service was quick and everyone was very friendly. I would definitely recommend getting your car serviced h I got my oil changed and tires rotated. The service was quick and everyone was very friendly. I would definitely recommend getting your car serviced here. More

Incredible Parts Department I have been to many parts departments at many dealerships, or should I say stealerships. I dreaded every time I needed an OEM part. Terrible prices an I have been to many parts departments at many dealerships, or should I say stealerships. I dreaded every time I needed an OEM part. Terrible prices and terrible service, no one knows what they are talking about, wrong parts ordered all the time. The Wakefield Subaru dealership however is amazing, I pretty much use only Subaru parts on my WRX now because it is always a pleasure. Jeremy really knows what he is talking about and he is incredibly helpful, never had a wrong part ordered from there, and I spend thousands of my dollars there. Prices are great as well for OEM parts. I am not paid or anything to write this interview, these guys just really deserve some recognition for always being super helpful and for being true car guys who I can actually talk engine building details with. Thank you for not being a bunch of idiots who know how to poorly type words into a search bar, I'll continue to come back as long as I drive a Subaru. More

Belongings got stolen while serviced I brought my car for services and my belongings was taken from my car! I informed a Service Manager and he said he would look at CCTV and identify a t I brought my car for services and my belongings was taken from my car! I informed a Service Manager and he said he would look at CCTV and identify a theft. He came back to me and said the CCTV caught nothing because it could not record activities inside the car when it was serviced. He promised me an oil change with no charge. After some 6K miles passed, I called back and asked for it. Called and left messages twice, never call back and seem I was avoided. So I went elsewhere fro the oil change because I don't want my thing stolen from my car. More

Do Not Give These People Your Money I love my Subaru Legacy, but this dealership is terrible. I recommend purchasing a Subaru, but do it somewhere else. The Bluetooth in my car sporadica I love my Subaru Legacy, but this dealership is terrible. I recommend purchasing a Subaru, but do it somewhere else. The Bluetooth in my car sporadically stops working. I took my car back to this dealership FOUR TIMES and each time they said they fixed it, but the problem persists. I'm writing this review because I gave up on bringing my car back to them. Please heed my advice and do not give this dealership your money. More