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Subaru of Wesley Chapel
Wesley Chapel, FL
21 Reviews
Subaru of Wesley Chapel transcends the traditional dealership experience; we are Your Subaru GIANT! Your local Subaru dealership goes beyond merely selling cars–it revolves around building a strong sense of community. Proudly ingrained into the north Tampa Bay area, we place a high priority on customer satisfaction while remaining committed to community initiatives and actively supporting many local charities. Come visit the team and see why we are a top-rated dealership, known for providing excellent service and a fantastic experience with every visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 21 reviews
June 17, 2026
Great experience, very Helmand knowledge, thanks to Frank also! Stop with the minimums. Keep it up. also! Stop with the minimums. Keep it up. More
by carlwjones12
Verified CustomerEmployees Worked With
June 16, 2026
Easy no hassle purchase. I am a returning government contractor from the middle east and I went to Subaru and met Todd and Sarit. When I tell you that they made the experien I am a returning government contractor from the middle east and I went to Subaru and met Todd and Sarit. When I tell you that they made the experience so easy. Day one picked a car and submitted for financing. Day two I was driving home in my new to me ride. World class experience from start to finish. Would recommend 10/10. More
by fullerarden
June 16, 2026
Very straightforward and easy process. I felt heard and like my time was respected. Thanks. I felt heard and like my time was respected. Thanks. More
by longstpa
June 15, 2026
Without getting into too much backstory, I'll start by saying I came into this dealership with a bit of a chip on my shoulder. Nothing they did and nothing about Subaru at all, just a recent buying experi saying I came into this dealership with a bit of a chip on my shoulder. Nothing they did and nothing about Subaru at all, just a recent buying experience with a totally different manufacturer and group. When I tell you Subaru of Wesley Chapel restored my faith in dealerships, salesmen, and car companies, I am NOT exaggerating. Not even a little. When I came in, I was greeted by the receptionist and a gentleman sitting near the front door. They asked who I was there to see, and I explained that I did not have an appointment and just wanted to look at cars. He hopped right up and started showing us what they had available. He was whatever the exact opposite of pushy is. He was calm, patient, informative, and at no time did it feel like I was talking to someone trying to get a big commission... he was just like taking a good friend with us to see some nice cars. I took 3 test rides of various models, and we looked at a few others. He gave us time to talk alone when asked, and he stayed close enough to get his attention without being so close as to listen in. I never felt rushed or that he was ready to pounce. When we were done looking at all the cars we wanted, he asked what we'd like to do now. Not any reference to drawing up paperwork or running numbers, just what WE'D like to do. I said we wanted to move forward with the car I had decided on, and he got the numbers together for us quickly (but still, not pushy). We asked for some changes here and there (to see different down payment amounts, different terms, etc) and each time he went and got them immediately. The original plan was NOT to purchase a car yesterday, but the entire experience was not only super efficient, but it was so easygoing and relaxed that we decided that this is who we want to do business with. He got us the finance person, who was just as friendly. He went so far as to offer advice that would save us a good chunk of change that hadn't occurred to us. I've never had a dealership recommend we do something that would be giving them less money because it would be easier for us... they usually do the opposite and try to squeeze as much as they can. It was really refreshing, and it gave us a greater sense of trust. We were there for just over 2 hours from the moment we pulled into the lot until we drove off. Not only is that the shortest amount of time it has ever taken me to buy a car, it was the most genuine experience I could have possibly imagined. I've bought a lot of cars in my lifetime. I usually only keep cars for a few years before moving on to a new one. This is the second best experience I've ever had, and the first one was buying from a very close friend who was a sales manager! I can't recommend Subaru of Wesley Chapel enough. This was such a great experience. More
by alix
Employees Worked With
Hipolito Claudio
February 27, 2026
I have driven my Outback since Dec and love it. The sales associate Ed Santiago was patient with me and made it so easy to buy the car. I test drove other models and went to other dealerships but t The sales associate Ed Santiago was patient with me and made it so easy to buy the car. I test drove other models and went to other dealerships but this dealership was by far the most accommodating. Got a nail in my tire the first month and was quickly taken care of. I will refer friends and family to Subaru of Wesley Chapel for great selection and great staff More
by dedejensen
Employees Worked With
Es
October 09, 2025
Having worked in the auto business, I am on to the gimmicks and tricks that dealers pull on customers. This is the most transparent and painless transaction I have had in Florida. A simple call to Ed gimmicks and tricks that dealers pull on customers. This is the most transparent and painless transaction I have had in Florida. A simple call to Ed Santiago to discuss a new lease and we drove away a few days later in our 2025 Outback. The car was nicely detailed and my wife loved the beautiful pearl white paint with ivory leather interior. The sales manager introduced himself (Eli Eid) and said he would do what it would take to make a deal. He was true to his word. I would highly recommend Subaru of Westley Chapel if you are looking for great experience. I hope the service department meets the same criteria and offers great service. Time will tell. More
by Marco V
Employees Worked With
Ed Santiago, Elie Eid, Steve McKinney
September 09, 2025
Had appointment to see a car. Was told that the car would be there. So, we drove 1.5 hrs+/-to the dealership. When we arrived, we were told the car was out for a test drive. That Was told that the car would be there. So, we drove 1.5 hrs+/-to the dealership. When we arrived, we were told the car was out for a test drive. That was OK, they had a good deal on the car. After a couple of hours and several assurances the car is on the way, we learned the car had been let out as a loaner for the day. The salesman did let us try another, identical vehicle. But it was not the one we came to see. Test driving a car that was not the one we were there for and being reassured it was identical is nothing short of a switch and bait scheme. While we waited, he started doing purchase paperwork for a vehicle we had not seen or driven. Our test drive in the other car was about 1 mile. I guess he thought a 1 mile test drive in a car we were not interested in was going to persuade us to sign paperwork for the fictional car. Which led us to believe, this fictional car, has some serious issues. We sat there for 2 hours, had enough of his xx and left when he made another trip to get another fictional ETA of said car. We will NEVER set foot on there property again. More
by Ray& Joan
Employees Worked With
Miguel (not the person we had an appointment with, he was busy wandering around))
August 02, 2025
I’ve been the proud owner of Subaru models for over 30 years, buying Subaru cars from numerous dealerships until now. I bought my last Subaru from Subaru of Wesley Chapel in Florida. Without question Suba years, buying Subaru cars from numerous dealerships until now. I bought my last Subaru from Subaru of Wesley Chapel in Florida. Without question Subaru of Wesley Chapel has been the Best Overall Experience I have ever had when purchasing and servicing our Subaru’s. Kudos to the Best Assistant Service Advisor Justin Heiser out there. He consistently provides exceptional above and beyond customer service. He consistently goes out of his way to ensure you are a valued customer and not simply a transaction. Thanks to Justin and Zack, I will remain a loyal Subaru customer for Subaru of Wesley Chapel. More
by H
Employees Worked With
Justin Heiser and Zack Kelly
