Subaru of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 162 reviews
The atmosphere at the Subaru of Wesley Chapel is welcoming. The service department was very helpful. welcoming. The service department was very helpful. More
I bought a CPO Impreza from Subaru Wesley Chapel. This was long distance as I live 4 hours away. I buy CPO (this is my 5th CPO purchase, all from other dealers) for the checklist that says everything This was long distance as I live 4 hours away. I buy CPO (this is my 5th CPO purchase, all from other dealers) for the checklist that says everything works when I buy it. The buying part was ok, except the warranty man was very rude when he couldn’t convince me to buy anything extra. We arranged to have the car delivered for a few hundred dollars more. At delivery, the faceplate of the charging panel inside the car had fallen off and would not stay on. After speaking with my salesman, Todd Featherstone, I was told to bring it to my local Subaru where they found that the entire charging board was broken, nothing would charge, including the wireless charging pad. Todd stopped responding to me at that point, so I contacted the managers who, after a few calls, gave me Subaru America’s phone number. Subaru America very kindly arranged with my local dealer to have it fixed. Subaru Wesley Chapel wanted nothing to do with me or their broken car after they sold it to me. On the way to my local dealer, one side of the roof rack flew off, so I had to literally hold it down through the sunroof. That should not have been broken either. Subaru Wesley Chapel sold me a car that apparently went through the CPO checklist, but was broken when delivered to me, and they stopped responding to both me and my local dealership when they realized that. Bad customer service, neither part would have cost them much to fix. My wireless charging pad still does not work, but I’ve given up on that. More
Sebastian was excellent to work with he found out exactly what I was looking for. Showed me the cars that would meet my needs and help me decide on which one was the better purchase based on my needs. Kevin, what I was looking for. Showed me the cars that would meet my needs and help me decide on which one was the better purchase based on my needs. Kevin, in finance, made the financing experience, quick, easy, and fun More
Sebastian was excellent to work with he found out exactly what I was looking for. Showed me the cars that would meet my needs and help me decide on which one was the better purchase based on my needs. Kevin, what I was looking for. Showed me the cars that would meet my needs and help me decide on which one was the better purchase based on my needs. Kevin, in finance, made the financing experience, quick, easy, and fun More
Sales people were great. Office people don't relay messages when given to front desk or left on answering machine. Office people don't relay messages when given to front desk or left on answering machine. More
I was quoted over $18k for repairs needed. A local mechanic fixed every item on the list for less than $5k. What a scam. A local mechanic fixed every item on the list for less than $5k. What a scam. More
WC Subaru is wonderful. Took a couple of tries to get the inside trim part to stay on but finally its lasted 5 days so lets keep our fingers crossed. It was originally rem Took a couple of tries to get the inside trim part to stay on but finally its lasted 5 days so lets keep our fingers crossed. It was originally removed to repair the AC but kept popping off. Last time I brought my car in for this they fixed it but before I even got out of the parking lot it was off again. Turned around and Justin, Keaton and another guy(mechanic) made me happy. Thanks Subaru. Frances Owens More
CUSTOMER SERVICE WAS EXCELLENT IN THE PARTS DEPARTMENT. CHRIS AND RYAN WERE AMAZING! WILL RECCOMEND SUBARU TO ALL MY FRIENDS. CHRIS AND RYAN WERE AMAZING! WILL RECCOMEND SUBARU TO ALL MY FRIENDS. More
