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Justin Heiser
Justin Heiser at Subaru of Wesley Chapel

Justin Heiser

Assistant Service Manager

Subaru of Wesley Chapel

26570 Silver Maple Pkwy
Wesley Chapel, FL 33544

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4.7
22 Reviews

Languages Spoken

English English

4.7

22 Reviews

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22 Reviews of Justin Heiser

August 30, 2026

Dealership Rating
Employee Rating

I have always had excellent service at Wesley Chapel Subaru. Everyone goes above and beyond to make me feel like a valued customer! More

by dlbuy888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Wernsing

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Aug 30, 2026

Subaru of Wesley Chapel responded

Knowing that our team’s dedication makes you feel valued means a lot to us. It’s rewarding to know the service on your Forester continues to meet your expectations.

August 28, 2026

Dealership Rating
Employee Rating

Great customer service and always making sure that you have all the answers to your questions when asked More

by mrjohnblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Solomon, Cory Arms, Brad Wernsing, Josh Beatty, Ryan Andrews

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Aug 28, 2026

Subaru of Wesley Chapel responded

Thank you for the five-star rating! Knowing you felt well informed throughout the service on your Subaru Ascent means a lot to our team.

August 25, 2026

Dealership Rating
Employee Rating

Always great. Very nice and helpful. They go above and beyond to help every time. More

by j-little
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser

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Aug 25, 2026

Subaru of Wesley Chapel responded

Hearing that our team is always helpful and goes above and beyond means a lot to our service department. Thank you for entrusting us with the service on your Volkswagen Jetta.

August 23, 2026

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Employee Rating

I just did an oil change and a tire rotation. Everything went as expected. The wait was not long at all. More

by ebonibabe1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 23, 2026

Subaru of Wesley Chapel responded

Knowing that the oil change and tire rotation met your expectations and that the wait was short means a lot to our service team. We appreciate you trusting our service department with the maintenance of your Subaru Outback.

August 16, 2026

Dealership Rating
Employee Rating

I've only been there twice (for service) but both experiences were top of the line. More

by treatdogs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Molly Emerson

Print
Aug 16, 2026

Subaru of Wesley Chapel responded

After two service visits, hearing they were both top of the line means a lot to our team. We’re here to keep your Subaru Forester running smoothly whenever you need us.

August 15, 2026

Dealership Rating
Employee Rating

Justin was a terrible commentator and made the experience significantly more difficult. Based on the interactions with Justin, I would never go back to this location or recommend anyone else to. More

by MASALDANA14
Recommend Dealer
No

Other Employees Tagged: Justin Heiser

Print
Aug 21, 2026

Subaru of Wesley Chapel responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 15, 2026

Dealership Rating
Employee Rating

The service department always gives me outstanding customer service. I am very happy with this dealership! More

by kitkel99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Solomon, Zach Kelly, Garrett Mixon

Print
Aug 15, 2026

Subaru of Wesley Chapel responded

Knowing that our service department consistently delivers outstanding care means a lot to our team. We’re here for any future service needs your Subaru Forester may have.

August 12, 2026

Dealership Rating
Employee Rating

The Wesley chapel Subaru is the best dealership in entire Tampa region for the best customer experience they always welcome you with.a smile and also take care after sales which is very unique to this dealer More

by sumanth.bsmurthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lin, John Little, Stephen Solomon, Cory Arms, Brad Wernsing, Molly Emerson, Zach Kelly, Garrett Mixon, Josh Beatty

Print
Aug 12, 2026

Subaru of Wesley Chapel responded

Welcoming every guest with a smile and providing ongoing support are at the heart of how our service department operates. Knowing that this approach made your service experience with your Solterra feel exceptional in the Tampa region means a lot to our team. Thank you for the five-star rating.

August 10, 2026

Dealership Rating
Employee Rating

Didn't fix it I went to check blind spot light on mirrors and she said that now it's working fine, but it still not working More

by eusebiodnm
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser

Print
Aug 11, 2026

Subaru of Wesley Chapel responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 10, 2026

Dealership Rating
Employee Rating

This dealership is the best place for me and I am so happy for that they always keep me informed. More

by sbossick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 10, 2026

Subaru of Wesley Chapel responded

Our service team is pleased we could keep you informed during your Subaru Forester’s service. Your kind words about our communication mean a great deal to us.

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