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Justin Heiser
Justin Heiser at Subaru of Wesley Chapel

Justin Heiser

Assistant Service Manager

Subaru of Wesley Chapel

26570 Silver Maple Pkwy
Wesley Chapel, FL 33544

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4.8
15 Reviews

Languages Spoken

English English

4.8

15 Reviews

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15 Reviews of Justin Heiser

August 12, 2026

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Employee Rating

The Wesley chapel Subaru is the best dealership in entire Tampa region for the best customer experience they always welcome you with.a smile and also take care after sales which is very unique to this dealer More

by sumanth.bsmurthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lin, John Little, Stephen Solomon, Cory Arms, Brad Wernsing, Molly Emerson, Zach Kelly, Garrett Mixon, Josh Beatty

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Aug 12, 2026

Subaru of Wesley Chapel responded

Welcoming every guest with a smile and providing ongoing support are at the heart of how our service department operates. Knowing that this approach made your service experience with your Solterra feel exceptional in the Tampa region means a lot to our team. Thank you for the five-star rating.

August 10, 2026

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Employee Rating

Didn't fix it I went to check blind spot light on mirrors and she said that now it's working fine, but it still not working More

by eusebiodnm
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser

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Aug 11, 2026

Subaru of Wesley Chapel responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 10, 2026

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This dealership is the best place for me and I am so happy for that they always keep me informed. More

by sbossick1
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Service Time
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Recommend Dealer
Yes
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Aug 10, 2026

Subaru of Wesley Chapel responded

Our service team is pleased we could keep you informed during your Subaru Forester’s service. Your kind words about our communication mean a great deal to us.

July 20, 2026

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I love the Subaru dealership at Wesley Chappel. The the facility is so nice, bright and clean. The customer service is the best. The staff is so friendly and efficient. I have always best treated s More

by chorse2259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Molly Emerson, Zach Kelly, Garrett Mixon, Ryan Andrews

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Jul 20, 2026

Subaru of Wesley Chapel responded

It’s wonderful our clean, bright facility and friendly, efficient team turned your Outback service visit into a positive experience. Knowing you feel heard and plan to stick with Subaru means a lot, and we appreciate you recommending us.

July 13, 2026

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I was completely satisfied. Thank You Thank you Thank you Thank you Thank you Robert More

by 19igemini42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Molly Emerson, Zach Kelly, Garrett Mixon

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Jul 13, 2026

Subaru of Wesley Chapel responded

Thank you for the enthusiastic feedback. It means a lot that you were completely satisfied with the service on your Subaru. Garrett will be thrilled to hear your thanks.

July 06, 2026

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Employee Rating

Service staff very accommodating, kind and made sure all my needs were met. Never felt that I was not important. More

by tylerc1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Molly Emerson, Zach Kelly, Garrett Mixon

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Jul 06, 2026

Subaru of Wesley Chapel responded

We’re delighted our team was so attentive and friendly, making sure all of your needs were taken care of. Thank you for trusting us with your Forester and for letting us know you felt valued during your visit.

July 02, 2026

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Employee Rating

Clean super friendly kept me informed prompt contact on the recall. I am very appreciative. More

by SOLTSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Molly Emerson, Zach Kelly, Garrett Mixon

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Jul 02, 2026

Subaru of Wesley Chapel responded

Thanks for noting our clean facility and friendly service. Zach and our team were glad to keep you informed during your Subaru Forester recall. We appreciate you sharing your experience.

July 01, 2026

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Employee Rating

Justin was quick to check us in and kept up updated on our service. He was ver pleasure and smiled a lot during our. Our conversations. More

by BETTYCLARK555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Molly Emerson

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Jul 01, 2026

Subaru of Wesley Chapel responded

Thank you for mentioning Justin’s quick check-in and updates during your Subaru Outback service. We appreciate that his warm smile made your visit enjoyable.

July 01, 2026

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Employee Rating

Justin and Stephen were both professional and courteous. The service was efficient. Both gentlemen answered all of our questions. More

by john.banfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Solomon

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Jul 01, 2026

Subaru of Wesley Chapel responded

We’re thrilled that Justin and Stephen provided professional and courteous care and that service on your Subaru Outback was efficient. We’ll share your compliments with both of them. Thank you for trusting us with your vehicle.

June 28, 2026

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Employee Rating

Everyone was cordial and helpful. We dropped of the vehicle the day before and was called the next morning that the car was ready. Very speedy service. Very satisfied. More

by stevewintrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garrett Mixon

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Jun 28, 2026

Subaru of Wesley Chapel responded

It’s wonderful to know our team was cordial and helpful. We’re glad we could have your Subaru Legacy ready the next morning. Thank you for choosing us for your service needs.

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