Subaru of Wichita

Wonderful first time car buying experience! My 12 year old Honda was recently totaled out after being hit while parked in front of a friend's home, so my husband and I were very limited in the a My 12 year old Honda was recently totaled out after being hit while parked in front of a friend's home, so my husband and I were very limited in the amount of time we had to buy a car. We went to Honda, Toyota and Subaru in Wichita to start exploring our options, and I immediately felt comfortable and at ease at Subaru. I've never purchased a car before, and was slightly intimated, but Travis greeting us warmly, asked about our situation, and what we were looking for. (we didn't get this reception at Honda or Toyota) I wasn't planning on test driving anything, but loved the Outback so much I knew I wanted to drive it! We made no commitments that first day, but my husband stayed in touch with Travis throughout the week (we live in KC) and then connected us with our 2014 Outback, at a price that fit our situation perfectly. Travis then personally drove the car to our home within a few days, showed us how to use all the fun features, and answered all of our questions. I would highly, highly recommend Subaru (and Travis!) to anyone looking for a great car buying experience! More

Phenomenal low-to-no-pressure service I'm glad Travis snagged us when we came in the door to look at cars! I've had less positive experiences in the past at other dealerships and came in c I'm glad Travis snagged us when we came in the door to look at cars! I've had less positive experiences in the past at other dealerships and came in completely prepared to have to deal with a lot of sales tactics and inordinate amounts of pressure to "buy now"--and with Travis it was wonderfully chill. He was friendly, never pushy, and fun to work with. When our mechanic identified something pretty small to fix on the car, he ensured that it got taken care of before we purchased it, and was available over cell to clarify minor confusion with the scheduler. When we picked it up and did all the paperwork, it was a Saturday and, in his words, "it's like Superbowl around here on a Saturday"--nevertheless Travis made sure that despite the other families he was working with, he made us feel welcomed, acknowledged, and well-cared for. While there were some (fairly transparent) sales tactics used--let's face it, their job is sales!--there was only one moment where I got mildly annoyed, when offered a deal by the financing department on a particular car we were looking at (I mean, come on, a deal you can only give me for the next 8 hours? That's virtually guaranteed to get me to hard pass, since I strongly dislike being pressured into a snap decision.) All-in-all, I heartily recommend visiting Subaru of Wichita, and seeking Travis out specifically. If and when I'm in the market for a car (the vehicle purchased was for my fiance) I will most likely visit this dealership first. More

Long Distance Purchase Looking for used car on the web can be scary. Subaru of Wichita posted many images of the vehicle for sale on cars.com and included lots of informati Looking for used car on the web can be scary. Subaru of Wichita posted many images of the vehicle for sale on cars.com and included lots of information to review but I live 650 miles away ! I contacted a member of their "Non Commissioned" sales team by phone to make sure the vehicle was still available. Many e-mails followed with questions and additional request for dealer documentation of service and inspection records, all provided in a timely manner. I made one last request, the lowest price they could offer for the sale of this vehicle and they dropped the price 12%.! Not one to decide things "Sight Unseen", we flew to Wichita to see for ourselves. Upon our arrival, minutes later, we were test driving the vehicle then inspecting it thoroughly. We decided to make this long distance purchase and drive our vehicle home, all 650 miles with no problems or concerns what so ever. We found Subaru of Wichita to be an upscale no pressure dealership that is designed to accommodate all potential customers. With no pressure sales, service, parts or just wanting to look, this was a busy but organized experience. We were treated with courtesy and respect at all times and confident we were provided with all the information available to make our decision to purchase. Thank you Subaru of Wichita. More

Great Buying experience! love my Crosstrek Fast, no pushy sales, attended all my doubts...showed me and drove a couple of options before making final decision, definitely recommended. Will d Fast, no pushy sales, attended all my doubts...showed me and drove a couple of options before making final decision, definitely recommended. Will definitely come back for my third purchase... More

Great Dealership with great line of vehicles to sell-Subaru EJ found a used Outback for me that was exactly what I had been looking for! He was very friendly, knowledgeable, and seemed to really care that I go EJ found a used Outback for me that was exactly what I had been looking for! He was very friendly, knowledgeable, and seemed to really care that I got the vehicle that I really wanted. Spencer helped work out the price so that I could afford to purchase my Outback. Both of them were great to work with and made the car buying experiences a painless one! Love my Outback---thanks guys!!!!! More

Great Car Buying Experience I have read the reviews for several of the Subaru models online and had to go test drive one for myself. Decided to pay Subaru of Wichita a visit and I have read the reviews for several of the Subaru models online and had to go test drive one for myself. Decided to pay Subaru of Wichita a visit and couldn't have had a more pleasant experience. The sales staff are very knowledgeable and genuinely enthusiastic about the products they are selling. Needless to say I ended up purchasing a 2016 Crosstrek for myself - Thanks Travis and Scott! Simply put this was the easiest, most straight forward new car purchases my wife and I have ever experienced. We were so pleased with our new Crosstrek and the buying experience we had with this dealership that 3 weeks later we ended up purchasing a second vehicle - a 2016 Outback for my wife. Highly recommend this dealership. More

Friendly, Great Price and No Pressure I had done my looking via the Internet first. Joe knew this. The ones I had chosen were a close fit, but was a Grand Prix that had just entered the I had done my looking via the Internet first. Joe knew this. The ones I had chosen were a close fit, but was a Grand Prix that had just entered their system that was a perfect fit. They made sure the vehicle was mechanically sound first. More

Great car! Great experience! This is the second car I bought from this dealership. I love my 2016 Crosstrek. I really appreciate Travis and the rest of the Subaru of Wichita staf This is the second car I bought from this dealership. I love my 2016 Crosstrek. I really appreciate Travis and the rest of the Subaru of Wichita staff for the treatment and service I've received. More