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Subaru of Wyoming Valley - Service Center

Wilkes-Barre , PA

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45 Reviews

45 Reviews of Subaru of Wyoming Valley - Service Center

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June 21, 2021

Everything and everybody were great. It was painless and painless is good. More

by Styx1
Recommend Dealer
Yes
Employees Worked With
Erik Woods
Jun 27, 2021 -

Subaru of Wyoming Valley responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2021

These guys are the best. Their communication and professionalism is impeccable. Highly recommend. I had been in for a routine oil change and they advised me a recall would be coming and they would r More

by Goddess1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in Service Department
Jun 18, 2021 -

Subaru of Wyoming Valley responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 30, 2021

Dave Koch was our salesman and it was the best experience we have ever had at a dealership. He was highly knowledgeable about our vehicle was not pushy and answered all our questions. More

by Phillies68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Koch,
May 03, 2021 -

Subaru of Wyoming Valley responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2021

Great service! Highly satisfied! My vehicle was serviced as promised. The client and service staff level of communication at all times, was commendable and appreciated. More

by mirta579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan at service department., Danielle Lee
Apr 21, 2021 -

Subaru of Wyoming Valley responded

Hello, thanks for sharing your recent service experience with us. We hope you continue to choose Wyoming Valley Subaru as your first choice for all your vehicle needs.

April 12, 2021

I’m always treated with respect and kindness. Everyone is pleasant and accommodating. I enjoy taking my vehicle there for service. Great place and pristine. More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Centak and Frank Bello
Apr 13, 2021 -

Subaru of Wyoming Valley responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future. Take care!

April 07, 2021

I have been a customer of WVM Subaru for 15 years. I have been more than satisfied with everyone in the service & sales departments. They always take good care of me and my Forester. They're simply the best! More

by JMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Homnack, Danielle Lee
Apr 08, 2021 -

Subaru of Wyoming Valley responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 18, 2021

i needed 4 new tires call other dealers in the area and found they were $200.00 more expensive. for same tire that was on the car. More

by tcorrell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i worked with dennis the service adviser a+
Mar 19, 2021 -

Subaru of Wyoming Valley responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you. Safe travels.

March 14, 2021

Like always excellent service and staff courteous and knowledgeable. I had a head light bulb out and got me in and out fast. I feel the service dept. staff you have is an asset to your company. They al More

by cindyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Mar 16, 2021 -

Subaru of Wyoming Valley responded

we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know we was so helpful!

March 12, 2021

I can't say enough about Wyoming Valley Motors . From the moment I purchased my car from Pam to the service...EXCELLENT. Service dept. explains everything that will be done and are very courteous.. The serv More

by Marlene#102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Mar 15, 2021 -

Subaru of Wyoming Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at Wyoming Valley Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2021

First rate dealership; sales and service! Customer representative Erik Woods is a courteous professional as well as trustworthy --- he takes time to explain any and all issues. I will continue to get More

by rbrado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Woods
Mar 01, 2021 -

Subaru of Wyoming Valley responded

Rbrado, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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