Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Buick GMC of Troy
Troy, MI
95 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 34 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and six Suburban Collision Center locations.
LEARN ABOUT SUBURBAN BUICK GMC OF TROY, YOUR GMC AND BUICK EXPERTS IN TROY
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Suburban Buick GMC of Troy team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Suburban Buick GMC of Troy goes above and beyond the average dealership to provide Detroit, Ann Arbor and Flint drivers with a modernly efficient, classically enjoyable experience. Whether you're from Troy looking to find a new GMC or Buick model, or you're looking to get your vehicle serviced, the Suburban Buick GMC of Troy team can help!
At Suburban Buick GMC of Troy, We're About More Than New GMC, Buick Models
It's true that we have a variety of new and used GMC Acadia, GMC Terrain, GMC Yukon, Buick Encore and Buick Enclave, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Suburban Buick GMC of Troy knows that you have a lot going on, and we're here to help lessen the burden.
Come See us at Suburban Buick GMC of Troy to Get Started Today
Here in our Troy showroom, not far from Detroit, Ann Arbor and Flint, we're ready to assist you. We can answer any questions about GMC or Buick options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 95 reviews
September 30, 2025
It was a great experience our sales consultant Jean-Joseph Limage was very pleasant to work with. He also took the time to assist my mother with all the new technology on her 2026 Buick Encore. Jean-Joseph Limage was very pleasant to work with. He also took the time to assist my mother with all the new technology on her 2026 Buick Encore. More
by mike.milczarski
Employees Worked With
Jean-joseph Limage II
September 29, 2025
Friendly, knowledgeable personnel who go the extra mile in making sure the customer is comfortable and satisfied. in making sure the customer is comfortable and satisfied. More
by mlrivard63
Employees Worked With
September 25, 2025
I worked with Joe Honeycutt and he made the experience seamless and was there to help every step of the way. I truly appreciate him going above and beyond. Thank you, Joe! seamless and was there to help every step of the way. I truly appreciate him going above and beyond. Thank you, Joe! More
by brandonj1925
Employees Worked With
Joe Honeycutt
September 22, 2025
I got my car in first thing in the morning and had to wait with my four children, 7 months up to 6 years. We asked if they could tour the garage to see how mechanics work on cars and our associate came b wait with my four children, 7 months up to 6 years. We asked if they could tour the garage to see how mechanics work on cars and our associate came back and gave us a walk around showing all that they do. They also have lots of toys in the waiting room so it was very easy to wait for an hour. I really wish an oil change was faster and the prices are really high, but they were done on time and we were on the road :) More
by natalie b
Employees Worked With
Anthony
September 21, 2025
It was a very nice experience! Much of this is based on the fact that Pat Tromley of the sales staff was excellent! This was a difficult process for me since the car I traded was 2 Much of this is based on the fact that Pat Tromley of the sales staff was excellent! This was a difficult process for me since the car I traded was 25 years old and I’m a senior. She was very patient during the trade in and learning process. I love my Buick Encore, with all the updates and wonderful new features! More
by Blue
Employees Worked With
September 20, 2025
Friendly, helpful staff. .Easy to schedule appointment to have part installed. Car was returned cleaner then when it was dropped off. Overall, very good experience. .Easy to schedule appointment to have part installed. Car was returned cleaner then when it was dropped off. Overall, very good experience. More
by Me
September 19, 2025
Reliable oil change service. Our agent could be friendlier. An error message for a missing SD card continues to show on my screen. Needed to schedule another appointment to t Our agent could be friendlier. An error message for a missing SD card continues to show on my screen. Needed to schedule another appointment to try again to fix that issue. More
by Trleone
Employees Worked With
Roger
