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Suburban Buick GMC of Troy
Troy, MI
110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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110 Reviews of Suburban Buick GMC of Troy
April 11, 2022
I contacted the Ali Ahmed General Manager asking for a price and other info. He never responded. You would think if he has his email address on the dealer web site he would be likely to respond. Well live price and other info. He never responded. You would think if he has his email address on the dealer web site he would be likely to respond. Well live and learn. More
by derrickg
Employees Worked With
Ali Ahmed, Ali Ahmed
October 11, 2021
Service by Frank Newman was professional. Shuttle provided for me to work while my 2015 Enclave was being serviced. I would return back to Troy location if something else happened to my ride. provided for me to work while my 2015 Enclave was being serviced. I would return back to Troy location if something else happened to my ride. More
by S. Hamilton
Employees Worked With
Frank Newman
September 10, 2021
It was a great experience working with Pat Trombley . She Had her hands full . With a truck that didn’t show up on time . She kept me informed well on the status. During the 45 days it took to get to Suburba Had her hands full . With a truck that didn’t show up on time . She kept me informed well on the status. During the 45 days it took to get to Suburban . Thanks Pat I definitely appreciate all your hard work . More
by Hammy
Employees Worked With
Pat Trombley
August 02, 2021
Jason, the sales manager and Oliver were wonderful. to work with. The made the whole process painless. I would recommend this dealership to friends and family. work with. The made the whole process painless. I would recommend this dealership to friends and family. More
by Kim R.
Employees Worked With
Oliverio Villagomez , Jason Brewer
August 02, 2021
Great dealership. Domenic is sales has been great to me. Roger in Service has been my "Go To Guy" for over 20 years of buying and servicing vehicles for me. Highly recommend Suburban Buick GMC of Troy Roger in Service has been my "Go To Guy" for over 20 years of buying and servicing vehicles for me. Highly recommend Suburban Buick GMC of Troy More
by michaeljrowley
Employees Worked With
Domenic Torres
July 08, 2021
Very helpful and very upfront with costs of repair. Usually done myself but they held themselves professional and courteous. Very good at communicating issues, repairs and didn't hide anything. Usually done myself but they held themselves professional and courteous. Very good at communicating issues, repairs and didn't hide anything. More
by sert.responder26
Employees Worked With
Tim - Service Dept
June 30, 2021
They ripped me off of $5k in warranties I tried to cancel the day after my purchase. It’s now been over 2 months and nothing has been fixed and I’m stuck with warranties I never wanted. the day after my purchase. It’s now been over 2 months and nothing has been fixed and I’m stuck with warranties I never wanted. More
by aarmin99
Employees Worked With
Jack from finance
March 09, 2021
John Swanson went over the top! He picked me up, drove me to obtain insurance, and drove me home in a short amount of time as I did not have transportation. He is helpful and efficient.. ! ' . me to obtain insurance, and drove me home in a short amount of time as I did not have transportation. He is helpful and efficient.. ! ' . More
by MargieSimonian1
Employees Worked With
John Swanson
