I would recommend Suburban Cadillac Dealership to anyone looking for a new vehicle.
And, I would especially recommend Larry Broughton, my salesperson. He was knowledgeable,
courteous,and friendly. He greatly contributed to the experience being not only successful
but enjoyable. He took time to explain all the features and help me understand how some of
the systems on the SUV work.
I’ve purchased my last 3 used cars from Suburban Cadillac, including a 2016 Ford Fusion last week. From my initial inquiry to the day of the sale, I always receive amazing customer service and personal care that you just don’t find at other dealerships. Karl and Terry always take care of me and are open and honest with any questions or concerns I have. I can’t recommend them enough!
Impressive showroom, friendly associates, Larry is an excellent salesman with knowledge far above any car salesman I have ever encountered. Vert conscientious and concerned that you are completely satisfied..
I just purchased a gently used vehicle from Suburban Cadillac of Lansing. I knew the car I was looking for and they had it available. I live approximately 100 miles from the dealership which can make negotiating and buying a car a bit more involved. I made one trip to Suburban to drive the car and make sure it was what I was looking for. The price was negotiated over the phone, a very rare occurrence as most dealerships want you in the store to show that you are serious. After we agreed on the price, Suburban delivered the vehicle to me (100 miles away). The drivers had the necessary paperwork for me to sign and then forwarded me my copies soon after. Randy Hartfil was my salesperson and he was easy and enjoyable to work with. Suburban made the purchase of this vehicle a breeze.
Thank you so much to Nate and Cory for understanding my leasing concerns and coming up with the right solution for me, at the payment I needed to be at. They went above and beyond - I am truly grateful.
I purchased a 2012 Cadillac. Neicio is a fine young salesman.He took his time and made sure I was happy with my purchase. The battery just happened to go bad the day I left and they rplaced it the same day and gave me a loaner car to make sure I made it to my appointment on time. They know how to take care of their customers. I highly recommend this dealership.
The sales people were very informative, ... on the phone as well as in person, all of my questions were answered, in a timely manner.
I was very comfortable, my surroundings were clean and neat... Very friendly atmosphere!
We were warmly greeted by Terry as he listened to our neefs & wants! Then he took us around to find the perfect vehicle for our family, throughly going through the details of each one! Then Nate & Sam crunched the numbers finding a solution that best worked for us! When we went to sign papers we were celebrated with as Terry ensured we knew all the sweet gadgets on our new vehicle!