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Suburban Cadillac of Troy
Troy, MI
223 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 223 reviews
August 04, 2021
This is my second vehicle purchase with Aaron Derezotes. He is the ultimate professional! He is extremely knowledgeable about his products, gave me many scenarios of vehicles based on what I was looking for He is the ultimate professional! He is extremely knowledgeable about his products, gave me many scenarios of vehicles based on what I was looking for, encouraged me to test drive and even came to my home to set up the garage door opener. During that session, he taught me more about how to use the vehicle and great options I have. He is not only a great guy, but a fantastic salesman. My husband recently passed away, and he was especially kind to me knowing that fact. He is a "10!" Sally Bolle More
by sallybolle
Employees Worked With
August 03, 2021
First, I would like to say Thank you Ryan for being so professional, kind, understanding and an overall awesome sales consultant. I am very happy with my purchase (minus CD player) You were very thor professional, kind, understanding and an overall awesome sales consultant. I am very happy with my purchase (minus CD player) You were very thorough and knowledgeable of the product. Second, You were extremely awesome when I called and needed you ASAP. You took care of my needs with a smile always. Finally, Thank you for making this a seemless transaction and I will definitely be referring you. Sincerely Ann Peterson More
by annpeterson.realtor
Employees Worked With
August 01, 2021
First time at your dealership and was treated very well. Very friendly and informative. I will be recommending this dealership to all my friends. Thank you Very friendly and informative. I will be recommending this dealership to all my friends. Thank you More
by Mbasta323
Employees Worked With
Michelle Moore
July 01, 2021
It has been many years since we last owned a Cadillac, but our experience with Suburban of Troy was a good one and we are happy we chose them. but our experience with Suburban of Troy was a good one and we are happy we chose them. More
by rdionne
Employees Worked With
June 30, 2021
Fast, Friendly, Knowledgeable, Professional - Best Experience. From on line to driving out the door in 3 days - price was always transparent. Experience. From on line to driving out the door in 3 days - price was always transparent. More
by david.monaghan
June 25, 2021
We have owned multiple vehicles purchased at this dealership over the last 40+ years and have never been disappointed in the attention to detail of the sales people and greatly recommend the service dealership over the last 40+ years and have never been disappointed in the attention to detail of the sales people and greatly recommend the service department for its honesty and quality of parts and work More
by Farmers Daughter
Employees Worked With
Thomas Lisk
May 17, 2021
The dealership is great. I have always taken my cars to be serviced to Suburban and have been created well. That’s why I went to suburban. This is my third Cadillac. be serviced to Suburban and have been created well. That’s why I went to suburban. This is my third Cadillac. More
by Jsokol
Employees Worked With
Other Employees :
I’m sorry I can’t remember the names of the people I dealt with
May 12, 2021
Was just about perfect. Handled it very well and professionally. I left to run some errands with a friend and was notified when it was done and picked it up on time as promised. Very clean, no has professionally. I left to run some errands with a friend and was notified when it was done and picked it up on time as promised. Very clean, no hassle experience. More
by cmputerbiz
Employees Worked With
Michelle Moore
May 10, 2021
Excellent! Chandler Cawood knows the XT5 inside and out! I wouldn't be surprised if he were equally knowledgeable on all the other Cadillac models as well! He took the time to explain every single feature t I wouldn't be surprised if he were equally knowledgeable on all the other Cadillac models as well! He took the time to explain every single feature to me and made sure I understood. He answered all of my questions with patience and made me feel extra special. Chandler goes the extra mile! A+++++ More
by HappyCaddi
April 30, 2021
Our experience with Suburban Cadillac and Bob Robb (Sales) was outstanding. Bob was extremely knowledgable and a great communicator. In fact, the entire team and related "acquisition process" was se (Sales) was outstanding. Bob was extremely knowledgable and a great communicator. In fact, the entire team and related "acquisition process" was seamless and efficient. No surprises, confusion or wasted time! My wife and I were very pleased and we look forward to continuing our relationship with Suburban Cadillac and Bob! Regards, Matt More
by Matt
Employees Worked With
