Suburban Cadillac of Troy

Highly professional I have the pleasure to deal with Mr. Ford recently buying a used Jeep with a trade-in Ryan provided an extraordinary effort to make my experience i I have the pleasure to deal with Mr. Ford recently buying a used Jeep with a trade-in Ryan provided an extraordinary effort to make my experience in buying the car I liked a pleasant one. He went the extra mile to make it happen with a smile. He was not pushy or nagging; he was genuine that I get what I need. He promised a few issues before the deal was done and fulfilled all his promises. Two thumbs up and keep this great job. More

We had a great experience We were looking for a CPO Cadillac XT5 and Suburban had a great selection and Diana walked us thru all of the options of vehicles and was very confide We were looking for a CPO Cadillac XT5 and Suburban had a great selection and Diana walked us thru all of the options of vehicles and was very confident and knowledgeable about the vehicle and various levels. Diana was very easy to communicate with. Whether it was phone, text or email, she was very responsive. As we worked our way thru the process of purchasing the vehicle, she was very clear about the process and what was needed. She even came up with a creative solution at the very end to make sure we could get the car on time. I would highly recommend her. More

Great saleswoman I worked with Diana to get me new car. She was down to earth and not pushy at all. She knew her stuff and got me a great deal on my ATS. I Would highl I worked with Diana to get me new car. She was down to earth and not pushy at all. She knew her stuff and got me a great deal on my ATS. I Would highly recommend her if your looking for a real person and not a typical sales person. More

Exceeded expectations Earlier this year purchased a Cadillac XT5 that was my previous company vehicle. This time the entire process worked exceptionally well, which was lar Earlier this year purchased a Cadillac XT5 that was my previous company vehicle. This time the entire process worked exceptionally well, which was largely due to Diana's diligence, efficiency, constant follow-up and keeping me well informed along the way. All in all, this buying experience exceeded any previous experience. Thanks Diana and Suburban Cadillac. More

Easy to deal with We've leased 2 vehicles through Diana in the last six months. She is very easy to deal with and was always accessible through either text or phone cal We've leased 2 vehicles through Diana in the last six months. She is very easy to deal with and was always accessible through either text or phone calls. I highly recommend using her. I will definitely be back!! More

New Lease Vehicle Except for waiting to sign the documents, everything went smoothly and clean. Davu was great to work with. Love the vehicle and happy with the exper Except for waiting to sign the documents, everything went smoothly and clean. Davu was great to work with. Love the vehicle and happy with the experience. More

A dealership that makes you feel like family!!! Team effort. Diana took her time to learn about me as a person. She never rushed me and I know her heart was in her work. It wasn't about the sell; it was about Diana took her time to learn about me as a person. She never rushed me and I know her heart was in her work. It wasn't about the sell; it was about the customer. She was ready to purchase my dinner and stay late just to make sure I was okay, I felt bad because she hadn't eaten all day and she never complained. She was dedicated and professional. I can't believe how nice she was after some of the difficulties we faced trying to complete this sale. I won't go through them but it was several and she never wavered or complained. She was very impressive whereas the average person may have been angered by the obstacles. I commend her for her patience. More

Simple Purchase Working with Diana made my purchase of a used Cadillac so easy and personal that I would recommend her to all of my friends and family. She was always Working with Diana made my purchase of a used Cadillac so easy and personal that I would recommend her to all of my friends and family. She was always to the point and cordial to both my wife and myself. She spent a lot of time with me at the delivery and I drove out of the dealership with my phone online, my XM radio account switched over and OnStar all set-up. More

Great service Cadillac of Troy went out of there way for us when we came to buy a used vehicle. Ryan Ford worked very hard to find the right car for us and made sur Cadillac of Troy went out of there way for us when we came to buy a used vehicle. Ryan Ford worked very hard to find the right car for us and made sure we got the best service possible! If anyone is looking to buy a new or used car go to Cadillac Of Troy and ask for Ryan he will take very good care of you! All staff was very friendly and professional and they go above and beyond for there customers! Thanks suburban Cadillac of Troy! More