Suburban Cadillac of Troy

Exceptional service My experience at Suburban Cadillac of Troy was the best I've ever experienced with a dealership. The customer service was top notch. I would highly re My experience at Suburban Cadillac of Troy was the best I've ever experienced with a dealership. The customer service was top notch. I would highly recommend this dealership!! I would list 10 stars if it were an option. More

Highly professional I have the pleasure to deal with Mr. Ford recently buying a used Jeep with a trade-in Ryan provided an extraordinary effort to make my experience i I have the pleasure to deal with Mr. Ford recently buying a used Jeep with a trade-in Ryan provided an extraordinary effort to make my experience in buying the car I liked a pleasant one. He went the extra mile to make it happen with a smile. He was not pushy or nagging; he was genuine that I get what I need. He promised a few issues before the deal was done and fulfilled all his promises. Two thumbs up and keep this great job. More

We had a great experience We were looking for a CPO Cadillac XT5 and Suburban had a great selection and Diana walked us thru all of the options of vehicles and was very confide We were looking for a CPO Cadillac XT5 and Suburban had a great selection and Diana walked us thru all of the options of vehicles and was very confident and knowledgeable about the vehicle and various levels. Diana was very easy to communicate with. Whether it was phone, text or email, she was very responsive. As we worked our way thru the process of purchasing the vehicle, she was very clear about the process and what was needed. She even came up with a creative solution at the very end to make sure we could get the car on time. I would highly recommend her. More

Great saleswoman I worked with Diana to get me new car. She was down to earth and not pushy at all. She knew her stuff and got me a great deal on my ATS. I Would highl I worked with Diana to get me new car. She was down to earth and not pushy at all. She knew her stuff and got me a great deal on my ATS. I Would highly recommend her if your looking for a real person and not a typical sales person. More

Easy to deal with We've leased 2 vehicles through Diana in the last six months. She is very easy to deal with and was always accessible through either text or phone cal We've leased 2 vehicles through Diana in the last six months. She is very easy to deal with and was always accessible through either text or phone calls. I highly recommend using her. I will definitely be back!! More

Exceeded expectations Earlier this year purchased a Cadillac XT5 that was my previous company vehicle. This time the entire process worked exceptionally well, which was lar Earlier this year purchased a Cadillac XT5 that was my previous company vehicle. This time the entire process worked exceptionally well, which was largely due to Diana's diligence, efficiency, constant follow-up and keeping me well informed along the way. All in all, this buying experience exceeded any previous experience. Thanks Diana and Suburban Cadillac. More

New Lease Vehicle Except for waiting to sign the documents, everything went smoothly and clean. Davu was great to work with. Love the vehicle and happy with the exper Except for waiting to sign the documents, everything went smoothly and clean. Davu was great to work with. Love the vehicle and happy with the experience. More

A dealership that makes you feel like family!!! Team effort. Diana took her time to learn about me as a person. She never rushed me and I know her heart was in her work. It wasn't about the sell; it was about Diana took her time to learn about me as a person. She never rushed me and I know her heart was in her work. It wasn't about the sell; it was about the customer. She was ready to purchase my dinner and stay late just to make sure I was okay, I felt bad because she hadn't eaten all day and she never complained. She was dedicated and professional. I can't believe how nice she was after some of the difficulties we faced trying to complete this sale. I won't go through them but it was several and she never wavered or complained. She was very impressive whereas the average person may have been angered by the obstacles. I commend her for her patience. More