Suburban Cadillac of Troy
Troy, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Excellent service My father and me had been looking around for used car for sale together when Diana had come out to help us. After checking out this one car and not re My father and me had been looking around for used car for sale together when Diana had come out to help us. After checking out this one car and not really liking it a whole bunch cause it felt like it didnt have enough power. She gave us a recommendation for another car which ended up being more of what I was looking for. My dad also really liked it too. Without Diana's help we could've missed out on getting this car. I'm really glad we did though cause I've been driving it for a bit now and it feels like a really good fit for me. Im really thankful for all of Diana's help. More
Working with Rick Hehn Rick Hehn is my choice for a car salesman. He is knowledgeable and does what he says he is going to do without pressure or hustle. That works for me Rick Hehn is my choice for a car salesman. He is knowledgeable and does what he says he is going to do without pressure or hustle. That works for me. More
Exceptional service My experience at Suburban Cadillac of Troy was the best I've ever experienced with a dealership. The customer service was top notch. I would highly re My experience at Suburban Cadillac of Troy was the best I've ever experienced with a dealership. The customer service was top notch. I would highly recommend this dealership!! I would list 10 stars if it were an option. More
Exemplifies Customer Service driven business I went to Suburban Cadillac of Troy not really certain of what I really wanted. My sales person Ryan Ford was patient and curiosity during my indecisi I went to Suburban Cadillac of Troy not really certain of what I really wanted. My sales person Ryan Ford was patient and curiosity during my indecisiveness. Showed me several cars giving me options before choosing the vehicle for me that made sense. I highly recommend this dealership ESPECIALLY this salesmen. go see RYAN FORD. he WILL MAKE IT HAPPEN... More
Highly professional I have the pleasure to deal with Mr. Ford recently buying a used Jeep with a trade-in Ryan provided an extraordinary effort to make my experience i I have the pleasure to deal with Mr. Ford recently buying a used Jeep with a trade-in Ryan provided an extraordinary effort to make my experience in buying the car I liked a pleasant one. He went the extra mile to make it happen with a smile. He was not pushy or nagging; he was genuine that I get what I need. He promised a few issues before the deal was done and fulfilled all his promises. Two thumbs up and keep this great job. More
We had a great experience We were looking for a CPO Cadillac XT5 and Suburban had a great selection and Diana walked us thru all of the options of vehicles and was very confide We were looking for a CPO Cadillac XT5 and Suburban had a great selection and Diana walked us thru all of the options of vehicles and was very confident and knowledgeable about the vehicle and various levels. Diana was very easy to communicate with. Whether it was phone, text or email, she was very responsive. As we worked our way thru the process of purchasing the vehicle, she was very clear about the process and what was needed. She even came up with a creative solution at the very end to make sure we could get the car on time. I would highly recommend her. More
Great saleswoman I worked with Diana to get me new car. She was down to earth and not pushy at all. She knew her stuff and got me a great deal on my ATS. I Would highl I worked with Diana to get me new car. She was down to earth and not pushy at all. She knew her stuff and got me a great deal on my ATS. I Would highly recommend her if your looking for a real person and not a typical sales person. More
Easy to deal with We've leased 2 vehicles through Diana in the last six months. She is very easy to deal with and was always accessible through either text or phone cal We've leased 2 vehicles through Diana in the last six months. She is very easy to deal with and was always accessible through either text or phone calls. I highly recommend using her. I will definitely be back!! More
Exceeded expectations Earlier this year purchased a Cadillac XT5 that was my previous company vehicle. This time the entire process worked exceptionally well, which was lar Earlier this year purchased a Cadillac XT5 that was my previous company vehicle. This time the entire process worked exceptionally well, which was largely due to Diana's diligence, efficiency, constant follow-up and keeping me well informed along the way. All in all, this buying experience exceeded any previous experience. Thanks Diana and Suburban Cadillac. More
New Lease Vehicle Except for waiting to sign the documents, everything went smoothly and clean. Davu was great to work with. Love the vehicle and happy with the exper Except for waiting to sign the documents, everything went smoothly and clean. Davu was great to work with. Love the vehicle and happy with the experience. More




