
Suburban Cadillac of Troy
Troy, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 221 reviews
excellent, responsive service Very accommodating and helpful during especially stressful time. My heart surgery was scheduled and rescheduled during the expiration month for my pri Very accommodating and helpful during especially stressful time. My heart surgery was scheduled and rescheduled during the expiration month for my prior vehicle lease, but Kip Rice followed the order carefully and kept me informed of the building and shipping details of the new car, and got our transaction done in time. More
Not good with internet sales I'm actually still laughing. Suburban had a car for sale at $19,500. I offered the $18,250 via email. They turned it down and didn't counter. Two I'm actually still laughing. Suburban had a car for sale at $19,500. I offered the $18,250 via email. They turned it down and didn't counter. Two days later the price has been reduced to $17,500. I suspect it's not the salesperson - but rather the management. In any event - they probably lost $1k or more on this car. Oh . . . and when the price was reduced - they didn't contact me. The owners might want to pay a bit more attention More
Very Satisfied Aaron Derezotes found us a great vehicle at a great price. The delivery experience was excellent as Aaron was very efficient in showing us everything Aaron Derezotes found us a great vehicle at a great price. The delivery experience was excellent as Aaron was very efficient in showing us everything we needed to know about our new ride. I highly recommend Aaron. More
Good overall Aaron was good to work with. Only complaint is final lease price when working with the finance manager was slightly higher than what was ultimately qu Aaron was good to work with. Only complaint is final lease price when working with the finance manager was slightly higher than what was ultimately quoted on phone by Aaron More
Excellent service, both before & after the sale! Abe Saad is an excellent salesman. He is anxious to satisfy one's precise requirements. He is courteous & honest. I really enjoyed my experience at Su Abe Saad is an excellent salesman. He is anxious to satisfy one's precise requirements. He is courteous & honest. I really enjoyed my experience at Suburban because of him. Thanks Abe. Gary Novara More
Mgreat experience Pasquale was wonderful. No pressure. Listened to us and delivered us the best vehicle. Very professional and knowlegable. This was our second time bac Pasquale was wonderful. No pressure. Listened to us and delivered us the best vehicle. Very professional and knowlegable. This was our second time back. We will definitely return for our next vehicle. More
H3 hummer Non-warranty work pricing out rages get other quotes save thousands. Really don’t have to explain with 25 awards, the reality is their non-warranty w Non-warranty work pricing out rages get other quotes save thousands. Really don’t have to explain with 25 awards, the reality is their non-warranty work is off the chart I would recommend another dealership. Try Novi More
2012 Cadillac SRX Luxury This past Saturday was our very first time looking at cars over at Suburban Cadillac. John Pewinski greeted us immediately and listened to our needs. This past Saturday was our very first time looking at cars over at Suburban Cadillac. John Pewinski greeted us immediately and listened to our needs. Not once did he make us feel pressured in any way. He was very personable, professional, and patient. He made our experience a great one for my family and we will definitely see him again when it is time to purchase another vehicle. More
No hassle and quick Kip helped us recently purchase two new cars, nearly effort free and very quickly. We weren’t planning on getting into a new car for a few months, an Kip helped us recently purchase two new cars, nearly effort free and very quickly. We weren’t planning on getting into a new car for a few months, and he enticed us and made it extremely easy to get into a new car faster than we had thought. Very good experience here. More
Great Experience ! Had a great experience at Suburban Cadillac with Rick Hehn. His attention to customer service and a no pressure attitude was awesome! Would buy from h Had a great experience at Suburban Cadillac with Rick Hehn. His attention to customer service and a no pressure attitude was awesome! Would buy from him again! More