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Suburban Cadillac of Troy
Troy, MI
225 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 225 reviews
August 24, 2023
Suburban and Amy were absolutely amazing. We were able to tell Amy what features we were looking for and she went above and beyond getting options together for us. While helping us get exactl We were able to tell Amy what features we were looking for and she went above and beyond getting options together for us. While helping us get exactly what we wanted, she also helped get the monthly payments inside our budget - without pushing us. We got an amazing deal on a beautiful car and did not have to settle for less than what we wanted. 10/10 will be sending friends and family her way! More
by zj2000
July 10, 2023
My purchase experience with Amy Barron was totally seamless. There were no complications, delays, or missed items. Amy had my car prepared in record time and she worked around my schedule. A very plea seamless. There were no complications, delays, or missed items. Amy had my car prepared in record time and she worked around my schedule. A very pleasant experience. More
by stanley.dutt
Employees Worked With
Amy Barron
June 29, 2023
Service has fallen. Had repair of air conditioning. Stated repair was complete, paid , drove home condition still exist. Brought it back, told it was a different part Had repair of air conditioning. Stated repair was complete, paid , drove home condition still exist. Brought it back, told it was a different part and charged about the same amount. This should have been repaired the first time. Disappointed More
by BDM
Employees Worked With
Service
June 22, 2023
Salesperson Kyle was great! Very knowledgeable and helpful. Attentive to the customer. Very professional, eager to help Very knowledgeable and helpful. Attentive to the customer. Very professional, eager to help More
by JB
June 22, 2023
Lindsay was really easy to work with. I had reached out to other dealerships and felt that Lindsay really listened in order to provide me exactly what I was looking for. She was upfront, I had reached out to other dealerships and felt that Lindsay really listened in order to provide me exactly what I was looking for. She was upfront, honest and very timely with getting back to me with answers. I would definitely recommend working with her. More
by Lisa
Employees Worked With
Lindsay Formica
