Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Cadillac of Troy
Troy, MI
223 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 223 reviews
February 18, 2022
Michelle is always personable and attentive to my concerns. She's patient in explaining what needs to be done immediately and what can wait a little while before completing. Thank you, Michelle; you concerns. She's patient in explaining what needs to be done immediately and what can wait a little while before completing. Thank you, Michelle; you deserve these kudos for making my service experience a pleasant one. More
by dhodge-morgan
Employees Worked With
Moore, Michelle
February 18, 2022
The dealership service consultant and technicians did a great job with diagnosing and repairing the engine and tire TPMS problems on my Buick Lucerne. great job with diagnosing and repairing the engine and tire TPMS problems on my Buick Lucerne. More
by Jwartian82
Employees Worked With
Tom Lisk
January 17, 2022
My service experience was exceptional! I purchased my vehicle at Suburban of Troy also. I will definitely rely on Suburban Cadillac of Troy for service and my next purchase. Thank you! vehicle at Suburban of Troy also. I will definitely rely on Suburban Cadillac of Troy for service and my next purchase. Thank you! More
by jana1925
Employees Worked With
Thomas Lisk
January 14, 2022
We are very pleased with our purchase. We feel we received a fair offer on our trade in & paid a fair price on our car. It was very easy working with Neal which is much appreciated. Thank you ! received a fair offer on our trade in & paid a fair price on our car. It was very easy working with Neal which is much appreciated. Thank you ! More
by Dfisher3254
Employees Worked With
December 14, 2021
They were very attentive, helpful, informative, courteous, understanding, etc.,etc, etc, etc, etc, etc , amen! courteous, understanding, etc.,etc, etc, etc, etc, etc , amen! More
by Betoton
Employees Worked With
November 25, 2021
Kyle Slavin was absolutely amazing to work with. Totally changed my opinion on car dealers for the better. Very polite and honest. Give this man a raise! Finance advisor Jeffrey Parker was also a pleasure t changed my opinion on car dealers for the better. Very polite and honest. Give this man a raise! Finance advisor Jeffrey Parker was also a pleasure to work with. More
by camshash
November 13, 2021
Very good service. Easy in and out process and good environment to shop and talk cars. environment to shop and talk cars. More
by aaronvitale
Employees Worked With
