Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Cadillac of Troy
Troy, MI
225 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 09, 2026
Having trouble with my ability to call a person from my
car phone, as well as the volume being inaudible, I pulled into Suburban Cadillac's maintenance department and was greeted by Jack Bergman. After exp
More
by sandydebicki
Employees Worked With
Jack Bergman and service advisor who worked with Jack. See review.
June 23, 2026
Suburban Cadillac of Troy sold me my Optiq EV about one
year ago. When I recently filed for the EV tax credit, I had an issue. I called Suburban Cadillac and reached Nick P., Finance and Insurance Manage
More
by Brad Ha__s
Employees Worked With
Nick P.
March 09, 2026
THE OLD BAIT & SWITCH
I am deeply disappointed in the
lack of integrity at Suburban Cadillac of Troy. After years of bringing my car here, I was shocked by the predatory "recommendations" made by Jeremy
More
by tmwhawkins
Employees Worked With
Jeremy
Dealership Inventory (177 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Shuttle Service
- Television
- Automated Car Wash
- Free Drinks
- Free Loaner Cars
