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Suburban Cadillac of Troy
Troy, MI
227 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 29, 2026
One Star – Extremely Disappointing Service
Experience
I have been a Cadillac owner and lessee for more than 40 years, but my recent experience with Suburban Cadillac of Troy has been one of
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by JAMES.COLMAN
Employees Worked With
Service manager
October 28, 2026
My nightmare started two days after purchasing a used car
from this dealer.
The Good: 5 Stars for the sales lady, finance guy, and the manager. They are above 5 stars.
The Test Drive: I drove the car for
More
by shamsul869
Employees Worked With
Julie Krumm
August 09, 2026
Having trouble with my ability to call a person from my
car phone, as well as the volume being inaudible, I pulled into Suburban Cadillac's maintenance department and was greeted by Jack Bergman. After exp
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by sandydebicki
Employees Worked With
Jack Bergman and service advisor who worked with Jack. See review.
Dealership Inventory (201 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Shuttle Service
- Television
- Automated Car Wash
- Free Drinks
- Free Loaner Cars
