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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
911 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 911 reviews
October 09, 2018
Easy and very helpful I found my first car!!! I was able to find my first car with the help of Michael Myles Jr. He was very friendly and helped me and my dad out alot. He answered all questions a I was able to find my first car with the help of Michael Myles Jr. He was very friendly and helped me and my dad out alot. He answered all questions and always made sure we were okay, content and happy. This was the first time we ever went to a dealership and found a car instantly and with great ease. He gave us the best customer service ever and did an amazing job. I would recommend him to anyone looking for a good car! I love my new car and it's all thanks to Michael. More
by Armani
Employees Worked With
Michael Myles Jr.
October 05, 2018
Awesome pair of employees that helped us. I would recommend to anyone buying/leasing a vehicle to visit Suburban Chevy of Ann Arbor.The staff here is Amazing.Very comfortable atmosphere. Our v I would recommend to anyone buying/leasing a vehicle to visit Suburban Chevy of Ann Arbor.The staff here is Amazing.Very comfortable atmosphere. Our visit was incredible and stress free. More
by lisa10318
Employees Worked With
Shirley in Finance, Mike Burns
October 01, 2018
New, to me, car I was quite nervous buying a car completely on my own with no guidance from anyone else, but the salesman, Scott, made it a smooth process and put me I was quite nervous buying a car completely on my own with no guidance from anyone else, but the salesman, Scott, made it a smooth process and put me at ease. Overall i am quite pleased with my purchase. More
by Amy09
Employees Worked With
Scott Schindler
September 20, 2018
Worth the trip! We live in Ohio and received a recommendation to visit Dimitrios in Ann Arbor. From the moment he introduced himself, we were hooked on his radiant pe We live in Ohio and received a recommendation to visit Dimitrios in Ann Arbor. From the moment he introduced himself, we were hooked on his radiant personality. We instantly felt like we could trust him like a friend. He was very personable yet professional. He went over every detail we could imagine as this was our first lease. Dimitrios was very knowledgeable yet never pushing us to make a decision. We had a wonderful experience and look forward to recommending him to our closest friends and family! More
by Leahandmatt13
Employees Worked With
Dimitrios Rongakis, Andreea Moore
September 19, 2018
Great Experience This was my wife’s and my first lease and the first new car I have ever had. Dimitrios was patient with us as we considered which car to get and wheth This was my wife’s and my first lease and the first new car I have ever had. Dimitrios was patient with us as we considered which car to get and whether to lease or buy. He and the staff stayed late and made us feel very comfortable. I would recommend Suburban to anyone and tell them to ask for Dimitrios! More
by Matt S.
Employees Worked With
Dimitrios Rongakis
September 13, 2018
Element1 Dimitrios was a huge help and very knowledgeable about the Cruze I came in for. I appreciated the no pressure feel and I would definitely recommend hi Dimitrios was a huge help and very knowledgeable about the Cruze I came in for. I appreciated the no pressure feel and I would definitely recommend him. Ask for Dimitrios! More
by Element1
Employees Worked With
Dimitrios Rongakis
September 13, 2018
Happy customer! Dimitrios was who I met first at the greeting. I gave him my requests and he got straight to work. So simple, in and out, I was extremely happy all ar Dimitrios was who I met first at the greeting. I gave him my requests and he got straight to work. So simple, in and out, I was extremely happy all around! More
by JoeZ
Employees Worked With
Dimitrios Rongakis
September 09, 2018
Awesome Sales Guy Dimitrios was a great man to deal with. Very knowledgeable with a great personality. We will be back when ready and definitely asking for him!! Dimitrios was a great man to deal with. Very knowledgeable with a great personality. We will be back when ready and definitely asking for him!! More
by Papam
Employees Worked With
Dimitrios Rongakis
September 06, 2018
Went above and beyond! I highly recommend working with Mark Young at Suburban Ann Arbor. He helped me find exactly what I wanted! Mark provided an ease and professionalism t I highly recommend working with Mark Young at Suburban Ann Arbor. He helped me find exactly what I wanted! Mark provided an ease and professionalism that is top notch. He answered all my calls and messages in a very timely manner. More
by Annasal1
Employees Worked With
Mark Young
September 05, 2018
Find another dealership! I called the collision center last week and spoke to their manager, Whitney Mosser, who was very rude and didn't seem to know what she was talking abo I called the collision center last week and spoke to their manager, Whitney Mosser, who was very rude and didn't seem to know what she was talking about. She couldn't answer most of my questions and was very short with me. I decided to not drop my car off there after speaking with her. I called the dealership today and found out the General Manager has the same last name,...turns out it's her father! If he wants his name associated with that dealership, he probably should consider removing his daughter! Dusty's, here I come! More
by Chevy Guy
Employees Worked With
Whitney Mosser
